“Nate E helped me process all the options for me when it came to my cracked back screen. I was able to get this sorted out without spending a ton and he looked over my account to make sure I am getting the best prices etc. I recommend going in later in the evening as it seems to be popular during the day. In the evening it was just me, him and another customer.”
“So I'm not entirely sure why a lot of the reviews on this store are so negative. Anyway...I stopped in because my Moto Raze 2025 wasn't receiving notifications whenever I was on wifi. I myself am pretty tech savvy but I couldn't figure out what was going on. So I didn't necessarily want to buy a new phone but after hearing that other moto users had been having that issue as well, a new phone for me was inevitable. Sales consultant Tania was the one who helped me. She was originally from the Waterfront store that unfortunately closed. I was super glad to see her when I got to Monroeville since I had met her before and I know she was super kind and extremely knowledgeable. So we talked about phones and what would work for me. I was considering getting the Samsung Galaxy A37 at the time. Only because the price point was more or less where I was looking to be. After some back and forth about the A37 and the S26, weighing pros and cons about both phones, I settled on the S26. I am very well versed on Apple, which is my personal phone. The Android device is what I use for work. I love technology though, which is why I wanted the different operating system for something new and different than what I'm normally used to. Moral of the story is, go see Tania. She will listen, understand your wants and concerns and steer you in the right direction. Thank you Tania, for truly helping me and getting me what I needed. You're a gem to Xfinity and you're the reason people will come back.”
“Had a 5 star experience today at your Monroeville store. I forget the employees name but I do hope with the help from my name he gets the recognition he deserves. Great job ?”