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“Don’s Appliance saved the day — more than once!
I recently had a string of appliance adventures that nobody has in their bucket list. Don’s Appliance first helped me solve a very challenging oven installation problem. Then my daughter’s 2002 dishwasher suddenly started leaking everywhere, and we needed a replacement. And just when we thought we were done with appliance drama, her old refrigerator decided to go to room temperature, not exactly the kind of surprise anyone wants to discover on a Friday morning!
Don’s Appliance jumped right on it and helped us find exactly the right refrigerator for her space. Andrew was incredibly helpful in thinking through the dimensions and came up with some creative options that actually provided more capacity and storage while still fitting the space.
Then came the part I honestly wasn't sure was even possible: getting the new refrigerator up a very tight, twisty townhouse stairwell. The old refrigerator had been there since 2002, and I was looking at the new one thinking, I have no idea how they’re going to get this thing up those stairs.
But they did it!
The delivery crew was exceptional. They carefully removed the old refrigerator, maneuvered the new one through the challenging stairwell, and got it exactly where it needed to go. Their communication, teamwork, professionalism, and efficiency were outstanding.
When your refrigerator suddenly becomes a very large room-temperature cabinet, you want someone who can move quickly, and Don’s Appliance absolutely did.
I’m incredibly grateful for all their help. They were responsive, knowledgeable, thoughtful, and genuinely went the extra mile to make some very stressful appliance problems much easier.”
“We now do all our appliances at Don's
Did 4 items for the kitchen a couple years ago, and just did new
Speed Queen washer and dryer.
Delivered and installed.
Excellent job and excellent products !”
“All aspects of the ordering and purchasing process is very customer oriented. The highest level of customer satisfaction was achieved.
In today’s competitive market excellence in service is recognized and greatly appreciated.”
“It's the only furniture store between Pittsburgh and Indiana PA where you can buy furniture and take it out of the store the same day, as a regular part of their operations. Bring muscle and a moving van because they may be short-staffed on heavy lifters. :) Decent selection of living room sets, great prices! No pushy salespeople.”
“Friendly store that holds a lot more than you expect. We were able to order a fridge we liked and set up delivery within a few days. Will be back when we need the next thing!”
10AM - 5PM
10491 Frankstown Road, Pittsburgh
Appliances
“My w/d was a gift from my dad. He suggested we go to laketon tv. We found a set I liked at a reasonable price and it was delivered in a few days. Nice people!!”
“We needed a new washer and dryer. My wife and I went to multiple stores and did some online research to figure out what we needed and get some price points. We stopped by Dormont appliance and met our salesperson Wayne. He was very knowledgeable and friendly. After speaking with him and going over a few things we were told by other stores salesman about some products, it was a clear we found the store where we wanted to spend our money. They had the best overall price for the washer and dryer we bought. Easy no pressure purchase, and easy quick delivery! Definitely top of our list for any future appliance purchases! We went with the GE Profile Washer (PTW700BST0WS) and Dryer (PTD70GBST0WS)Set! So far they are working Great! Thanks to Dormont Appliance and Wayne for a great experience!”
“Bobby at the counter is a solid man. He is friendly, patient and knows his products. He will steer you in the direction that is to satisfy your particular needs without selling a Bill of goods that are outdated or expensive.”
“We recently worked with Houston Starr Company on a commercial door replacement and upgrade project for our facility in the South Side of Pittsburgh. From the initial meeting to the final installation, the entire process exceeded our expectations.
Phillips Heating & Air Conditioning had two new doors and upgraded a third, ensuring seamless integration with the new key fob entry system we implemented at the same time. Their professionalism, expertise, and attention to detail made the project smooth and efficient.
Overall, we couldn’t be more pleased with the outcome and would highly recommend Houston Starr Company to anyone in need of commercial door solutions.”
9AM - 4PM
7402 Church Street, Pittsburgh
Appliances
“Interesting place. They had everything. Some items were well used some in original packaging. My first time there. Another place you need to know regular pricing on items. Want to go to another one in a different area, to see how they compare. Worth stopping by to look around. Stores support habitat for humanity.”
“We have gotten a few appliances from Perla. always a good experience and local delivery was great. Much nicer than buying from a big box store! Our dishwasher broke recently and I ordered a new one plus installation from Perla at about 10 pm. They called the next morning and came to install it that afternoon! I live nearby. We were only without a dishwasher for one night. The installer did a great job. They hauled the old one away too.”
“Brandon & Eclipse Vending are amazing. They stepped right in when we were having issues with our previous vending company and have gone above and beyond to ensure that our staff and visitors have a great selection and are always stocked!”
10AM - 8:30PM
202 Costco Drive Suite 332b, Pittsburgh
Appliances
“Amazing Food Court Changed Designs And Moved The Soda Machine Right Near The Seating Area Of Where The Condiments Used To Be And Have Added Chicken Strips With Dipping Sauce On The Menu Which I Absolutely Loved Because It Tastes Amazing”
“VERY helpful! Sean from retail and Ryan from the warehouse went above and beyond to help me find pieces to a unique situation. Also very professional! Thanks, guys! Great work!”
“Rented a breaker from Reagan today. I wasn’t sure exactly which one to go with, but followed her advice which turned out to be perfect. Process was quick and simple, got all the info I needed and was able to get my project completed!”
“This place is NOT where Google maps led me, so i had to call and was told to go down to the river and make a left. Far from the listed address. Not sure who needs to make the correction on Google, the business or the maps? What I DO Love is they have a self-serve depository for Recycling styrofoam!!! THANK YOU!”
“Top notch people. I took a compressor in that was under warranty, my Co workers didn't give me a lot of info about it, the team here were able to assist me and take care of it, without hesitation.”
“Kristen from the Garden Center was fantastic! I had a problem with a hose I had purchased several years ago and he patiently studied the hose and was able to fix the problem. Kristen saved me the purchase price of a new hose and explained how to fix the issue if it happens again. Great job Kristen, very much appreciated.”
6AM - 10PM
112 Ben Avon Heights Road, Pittsburgh
Appliances
“I'm not usually a fan of food. I can go many moons without eating. But this was something else. The steamed avocado cauliflower salad could not be put into words. It was simply to die for. It was mostly good except for the blue liquid in aisle 5. The 6 hours of constant diarrhea was well worth it though. The service was honestly very good except for when I had a severe asthma attack and they wouldn't give me mouth to mouth. 10/10 would try again!!!”
“After waiting almost a week from my walking and calling 3 days non stop no answer Tyler took great care of me got me in and my furniture ordered in a timely manner I was stalled by Christie I was let down by her service she had me convinced until I was discarded for days after explaining the urgency of my situation I’d like to thank Tyler Denman for helping me out 5 stars”
“I had a fantastic experience working with Lola Richards and Amanda while renovating two bathrooms and a kitchen. They are extremely knowledgeable and professional and even helped with finding faucets for retrofitting an odd size vintage pedestal sink. They’re the best!”
“I visited here for the first time and my experience, just wow is really all I can say. These two gentlemen really made my day! From helping me with my project, to my kids, to walking me to my car. They were amazing. Really went above and beyond. Not too sure their names. You don’t find people who like their jobs that much really anymore. I wish there were more people like them in the world. Thank you guys so much!!!!”
“Pat in geeksquad is the best , he has helped me multiple times with anything from my MacBook to my phone. His knowledge and customer service is next level you don’t find people with this worth ethic everyday”
6AM - 10PM
440 Home Dr, Pittsburgh
Appliances
“They never seem to have that I want but it can be available the next day. .. nice. But inconvenient. Just like Lowes. May as well buy online u less they actually have what you want. Forget calling them to find out. You'll get a guy in plumbing that hates phones.”
10AM - 9PM
430 Home Dr, Pittsburgh
Appliances
“✅ They'll get you taken care of. The store isn't super busy these days so you can usually find someone to help you. The only downside is you will need to decline the warranty a few times in order to complete your purchase.
💸 Take a look online before you head down. You might get a good deal.
🅿 You'll probably have no problem getting a parking spot.”
“Daniel from geek squad came and helped me pick out a laptop when the store was short staffed. It's really nice to see someone do tasks like helping with sales even though it's outside their duties. He made sure I got the best deal possible and wasn't pushy. Great employee!”
“I didn't like the neighborhood, and not really impressed with the store, but Sonya in the garden department was very nice. She helped me pick out mothers day flowers that aren't easily killed. She made the trip worthwhile.”
“Nicole provided great customer service. She was professional while also making me comfortable with her friendly approach. She maded sure I understood how the estimate was determined and advised me to contact her if I had additional questions. 😊”
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“The two installers were thorough and quick. Our questions were answered with kindness. This is why we continue to buy our appliances from Don's - wonderful people, wonderful service, and always a wonderful experience.”