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“I am completely satisfied with my visit today. OMARIYON was professional but yet kind and understanding also
He solved my problem with complete precision and he is very knowledgeable
He deserves recognition for his services
He is an asset to your company
He also deserves to be in a highest position
I am very happy to have found him
I would refer him to family and friends”
“My daughter and I had a tremendous experience on 5/22/26 at this T-Mobile Store. This is a very complicated story but was resolved with our 110% satisfaction. My daughter needed to switch her Verizon account and added to my T-Mobile account for several reasons. Previously, she was on her daughters Verizon account but it was becoming too expensive and for several other reasons.
We were extremely fortunate to have Lindsi W. as the agent who handled the changeover. Lindsi handled all the roadblocks that prevented that switchover to an additional line to my T-Mobile account. She managed to get in touch with my granddaughter to get the Verizon account number (she was the account holder), and the PIN necessary to do the change. Previously, I tried doing all of this on the phone but was told it was literally impossible to handle without personally visiting a T-Mobile store.
Lindsi spent about 1 1/2 hours making phone calls, getting information, and ultimately completing the changeover from Verizon to T-Mobile. She was extremely patient, very knowledgeable in all the procedures, and kept assuring us that she'd get it done. The customer service we received was amazing in all aspects. Lindsi is a true professional at her job and a very valuable asset to T-Mobile. A big shout-out to T-Mobile and especially to Lindsi for going above and beyond!”
“So I stopped by Walmart today with my mother to pick up a few things. I am typically not a fan of Walmart but today I had a great experience. I received excellent customer service from an associate on the floor and the cashier. They were so helpful and kind. The store was well stocked and had great prices. Today's experience made me want to give Walmart another shot. I'll be back...”
“#1 T-Mobile store in PA! Jib the manager gave us a full breakdown and did all the math in front of us and was super transparent about all charges! Highly reccomend this store!”
“Josiah spent a considerable amount of time listening to my father who is grieving and suffering from symptoms of a stroke.He spent the time listening to him knowing that he might miss sales. Josiah fixed my Dads phone so it was easy to use. He is amazing.”
“Steve was very professional as well as all the other staff that was in the store they answered all of my questions they took the old phone and paired it with the new phone and all of my contacts and pictures and everything and made sure everything went right before I went home Great service”
“The store was busy but I still got excellent service. They were very helpful even after discovering my problem was using the charger incorrectly. I highly recommend this store.”
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“My wife and I had a tremendous experience at the AT&T store at 1100 Baltimore Pike recently (2/11/2026 at 5:30pm). We had purchased a new cellular iPad and were having trouble transferring the service from the old one to the new. The associate at the store, Shay, was knowledgeable, professional, courteous, and solved our issue in under 30 minutes. What more can you ask?
Shay was a great ambassador for AT&T. She also discussed other plan and service options with us in order to reduce our costs - and while we didn't choose to make those changes on this visit - you can be sure that Shay's outstanding customer service will be the reason we come back to do so in the future.”