“My daughter and I had a tremendous experience on 5/22/26 at this T-Mobile Store. This is a very complicated story but was resolved with our 110% satisfaction. My daughter needed to switch her Verizon account and added to my T-Mobile account for several reasons. Previously, she was on her daughters Verizon account but it was becoming too expensive and for several other reasons.
We were extremely fortunate to have Lindsi W. as the agent who handled the changeover. Lindsi handled all the roadblocks that prevented that switchover to an additional line to my T-Mobile account. She managed to get in touch with my granddaughter to get the Verizon account number (she was the account holder), and the PIN necessary to do the change. Previously, I tried doing all of this on the phone but was told it was literally impossible to handle without personally visiting a T-Mobile store.
Lindsi spent about 1 1/2 hours making phone calls, getting information, and ultimately completing the changeover from Verizon to T-Mobile. She was extremely patient, very knowledgeable in all the procedures, and kept assuring us that she'd get it done. The customer service we received was amazing in all aspects. Lindsi is a true professional at her job and a very valuable asset to T-Mobile. A big shout-out to T-Mobile and especially to Lindsi for going above and beyond!”
“#1 T-Mobile store in PA! Jib the manager gave us a full breakdown and did all the math in front of us and was super transparent about all charges! Highly reccomend this store!”
“Ordered 3 keyed alike Mul T Lok herculars. They came in about 4 weeks which is expected. Medeco and Mul T loks are both back ordered 4-6 weeks. The locks came brand new. If you are unsure if they are legit or not. Check there GSA # and called Fried bothers. You can confirm Fried brothers are on the mul t lock authorized distrubators list (dont get confused with retailer when checking the website) Locks came in brand new.. no scratches. You cant beat the price of this locks when buying from anywhere else”
“This is my go to Target for convenience. It is always well-organized and has everything I need for a quick run. The staff is friendly and self checkout is usually easy and fast! Great location!”
“Got excellent service from Shawnise Denkins when I purchased my Samsung watch and needed help to do a restoration on my Android phone. Very willing to help even if a sale is not involved.”
“I was there today 12/11/24 and I was lucky enough to have Marcus help me. Marcus was so knowledgeable and helpful with the information I was giving him as to what I was in for. I wanted to upgrade, get a new flip phone added to my account for my mom and wanted information for a new iWatch as well. He gave me all the comparisons in prices for different scenarios and combinations with the things I needed. Marcus was very professional. THANK YOU MARCUS for your help, YOU ROCK!! Chris”
“This Target location in Springfield is great store with plenty of stocked item throughout the aisles. Target has very professional staff members with perfect customer service skills. Actually good staff members that want to help out customers, makes such a big difference from customers wanting to shop at this certain Target location. Keep up the good work ?”
“I have been consistently impressed with the customer service at Best Buy in Springfield, PA. The team there is so professional, friendly, patient, and knowledgeable. Huge shoutout to Sanzidul, who sold me my laptop and continues to be my go-to professional. He goes above and beyond and has turned me into a very loyal customer. He recently helped me figure out a complex issue I was having with my laptop. Sanzidul was so helpful and patient and gave me the reassurance I needed that the issue would be resolved. And it was! Another shoutout to Haris, who came in to assist - he was so incredibly helpful as well! I will be returning to this location for all of my Best Buy needs!”