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“This is where you find customer service and caring that’s no longer so common!I needed a gift for someone I didn’t know, to be delivered by a charity. Went in and when I mentioned it was for charity, the owner asked me to pick an envelope from a basket, which would contain a discount. He also helped me box the items up, since I was late delivering a wrapped gift. Top notch service!”
“If I could give this place more stars I would. This is definitely the place to buy your shoes. The owner is super friendly and you can tell he loves helping his customers don’t look anywhere else I definitely found my shoe shop for sure.”
“After a nice phone call, I will tell you that the person I dealt with originally was not the actual manager. Just a person that worked there they claim to be.
The actual manager has been helping me for years, and I really appreciated all her kindness over the years.
Once she found out about my experience, they reached out to me directly to straighten things out immediately.
That is true customer service.
Thank you”
“2nd time there. Ashley helped me yesterday. I returned a rubber sole ripped Pegasus 41 in the 60 day window. Paid $20 more for another Pegasus 41. The new ones are more comfortable. I bought more items and Ashley was very helpful. She’s been there for 3 years, that says something. Store is very clean and has a nice layout. Ask if there are any sales going on as their sales are lowkey but also on the Nike website and if they have the product, you are good to go.”
“I meant to leave this review sooner but I bought a pair of boots from Westley at Red Wings in West Warwick about 4-5 months ago and the experience has still left me wonderfully impressed. I don't know if I've ever had a better shopping experience in my life, I'm 100% serious, he was that good. From knowledge, friendliness, and recommendations, it was truly a refreshing experience. I highly recommend this location and requesting to work with Westley. You will not be disappointed. This was my first time buying shoes from Red Wings, but they certainly have won a customer for life!”
“I visited the New Balance store last Sunday afternoon and Tristan helped scan and measure my feet and suggested a pair of sneakers for me. He was polite, helpful, and efficient. I’m impressed with how quick it was to find the most comfortable shoes I’ve worn in a long time. Five stars for great customer service!”
“I just move from New York City and I was looking for a sneaker store that me and my wife could buy freash shoes and I fund this mom and pop store Great Customer Service! Will be back for sure if u buy more than ones pair they will look out on the price and taxes”
“Dirty Laces is easily my favorite sneaker store in New England. The staff is very accommodating and truthful and the prices are much better than local competitors. I highly recommend Dirty Laces to anyone looking for the hottest sneaker drops as well as sneakers that released years ago.”
“Great quality clothing at reasonable prices but… GO EASY on the “customer service”. Remember, if you ask someone “can I help you” (or a reasonable facsimile) again and again and again and again… it turns people off. Yikes. Breathe. Let the people shop.”
10AM - 8PM
83 Hillside Rd, Cranston
Shoe Stores
“I just had the best experience at the Loft in Garden City. I needed several dresses for an occasion and other pieces for work. I had called ahead because I wanted to make sure they had my sizes. Lori F. answered the phone and was so helpful. We discussed the items I was interested in and put several outfits aside for me. When I arrived, Lori assisted me with all the outfits and other pieces she thought would flatter me. She was my personal shopper and she has great taste! When her shift ended, she put me in the hands of Grace, who was very helpful too. I highly recommend both of these fashionistas!”
“Not your ordinary clothing and home decor store. Unique, different and one of a kind. It's a bit pricey, but don't forget to check out the back room with a lot of markdowns!”
8AM - 8PM
78 Hillside Rd, Cranston
Shoe Stores
“I would like to express gratitude to the exuberant greeting and exceptional service I received at the JJill Store in Garden City, Cranston, RI today. Christina the manager has created a most welcoming environment in which to shop. Her genuine care and kindness contributes to amazing energy in the store. Ruth, a sales associate is also a very welcome addition to this store. These two people made my experience very special. I left the store with the biggest smile on my face. One never knows what a small act of kindness can do to make someone's day. I hope this message gets to them, as well as whoever is a higher level in the organization. These women truly are distinguished in their commitment to spreading kindness and joy along with high quality retail experience.”
“Excellent prices, and even better customer service! The staff were super enthusiastic to help and made my shopping process quick and easy. I'll certainly be back!”
“I want to thank Heidi and Linda for being so helpful with my daughter. They took the time to make sure she found the right size, and their patience and kindness made the whole process so much easier. We truly appreciate the care and attention they gave—excellent customer service!”
“A week ago I stopped by to pick up some new leggings, I was welcomed in by Jessica with a friendly smile. She was very helpful, showed me a few things and remembered me from previously shopping in the store. I went back yesterday because I had purchased the wrong size. ( totally my fault) Again, I was greeted warmly by an associate that welcomed me in. I went to pick up the correct size and found a cute top I wanted to try on. Shannon greeted me warmly, opened a room, and gave me her opinion when I asked and she was spot on! When I went to do my return, Molly and Vaga assisted me at the register. I showed Vaga that the green top, which I thought had a small mark on it. She even took me out in to the natural light to check. When she sensed my hesitation about buying it she check if she had another in the back and went quickly to get me a new one. All the young ladies were friendly, helpful and kind! Definitely a 5 star review! @Lululemon you’re doing a great job finding the right people for your store and this is why I only shop at your Cranston, Rhode Island location!”
“Great for sneaker and sports wear. Staff is very friendly and knowledgeable. Lots of styles they don't have at Footlocker or Olympia. It would be nice if they carried cleats. Parking sucks, but it's worth the trip for both kids and adults with some sport fashion sense and flava!!”
“Favorite clothing boutique, the staff are wonderful and provide excellent customer service and stylists expertise. You get what you pay for and the quality of clothing speaks for itself.”
“Obviously shoes from an actual shoe store are going to be more expensive than Walmart, but they have a great selection and good deals. Worth checking out esp for back to school shopping”
“Amazing customer service! Manager was a great help with finding sneakers I wanted and went above and beyond to help me when he saw me struggling to carry my outside purchases as I shopped and made it easier for me to have a greater shopping experience unhindered! That’s the kind of service that will always make customers feel seen and valued, that I always strive to make my own customers feel, and keep them coming. Great work!”
10AM - 9PM
400 Bald Hill Rd, Warwick
Shoe Stores
“Awesome customer service!! I'm reaching boomer territory so walking into a store being run by a bunch of youngsters is always a roll of the dice, but damn, they were so good. Very attentive and resolved an issue I had with a pair of birks. Will return for future purchases.”
“I went to Tillys for some last minute shopping 12/20/22 a little after noon. The staff was super friendly, super helpful. The you guy work in the back of the store asked all the right questions to help. One employee even went to check in the back for the size I needed. I noticed an employee greeted everyone who came in if they weren't helping someone.”
10AM - 9PM
400 Bald Hill Rd SUITE A2, Warwick
Shoe Stores
“Went to the Warwick Mall for back to school shopping and Off Broadway Shoes had the best deals. BOGO on shoes, Clearance an extra 20% off and even backpacks and socks were on sale. The staff is always so friendly and helpful. I can always find the sizes I need for my kids. Thank you Kaylyn and Kara for ordering my shoes and them being here in time for school to start! They both were super nice. Will definitely be back to see them for future help!”
“A great place to purchase clothing for jobs in construction, nursing, outdoors, etc. While it looks like a small store from the exterior (buried in the back of an older shopping center), it's larger than it appears. A really good selection for decent prices.”
“A BIG DSW location! Just got an incredible deal on Sorel boots that made me sooo happy. The sales person that helped us on the floor and checked us out was very helpful in finding what we needed and making sure we got the 30% VIP sale.”
“Recently visited this Finish Line Macy’s location and the customer service was exceptional. The workers greeted me immediately, asked what I was looking for and provided several helpful recommendations for running + lifting sneakers for the gym. They also explained that they are unable to take Finish Line retail returns so I was aware after I created a rewards account there. I liked how they weren’t pushy and were willing to help me the whole time”
“This is a very complete shoe store. They have a large selection of brands, colors and sizes and if you don't see something you want, they can help you get it online. I found a pair of sneakers that my nephew wanted and I got the size he needed. Foot Locker is headquarters in Midtown Manhattan, New York City, and operates in 28 countries. Although established in 1974, and founded as a separate company in 1988, Foot Locker's roots date to 1879, as it is a successor corporation to the F. W. Woolworth Company ("Woolworth's"), as many of its freestanding stores were Kinney Shoes and Woolworth's locations. The company operates the eponymous "Foot Locker" chain of athletic footwear retail outlets (along with "Kids Foot Locker" and "Lady Foot Locker" stores), and other athletic-based divisions including Champs Sports, Footaction USA, House of Hoops, and Eastbay/Footlocker.com, which owns the rights to Final-Score. Foot Locker has over 3,300 stores in the United States, Canada, Europe, and Asia, mostly in malls. Nearly 70% of its products are from Nike.”
“I went in to buy baby clothes for my grandaughter, I found 5 beautiful outfits for her 3 to 6 months old, was so happy I found excellent choices, and 2 ties for my son law , very happy to have found what I needed. Nordstrom never fails me”
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“Jim and his team expertly fit my dad for his outfits for my wedding weekend. Wonderful people and excellent service, will absolutely return for all our menswear needs.”