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7:30AM - 5:30PM
355 Rutledge Pike, Blaine
Auto Parts
“What great customer service. Such wonderful and friendly staff.
Thanks to Toyota and Dalton Collision… I’ve got a beautiful truck again 😎”
“Recently got into a fender bender and needed repairs, safe to say I went to the right place because courtesy went above and beyond with the work done! My suv looks better than even before the incident! I’d also like to shout out the customer service, very friendly and responsive!”
8AM - 5PM
7741 Maynardville Pike, Knoxville
Auto Parts
“The exceptional customer service and quality of the work done on my truck. Wad beyond anything I could ever fathom, the whole team deserves 5 🌟's. Not only did my truck get given back to me with a face lift, they even went above and beyond. They cleaned up and detailed my truck. You all are AWESOME!!!!”
“This place has amazing prices i love shopping here especially with the spanish help from xavier he makes the place real personal and guarantees great customer service”
“Trinton is always so respectful when I go in and uses manners . He’s is all so very knowledgeable about cars . It’s great to go in a store and have this kind of service’s !!!!”
“Y'all done good. You've helped both me and my Dad when we needed new batteries for our trucks and you even installed them for us. I greatly appreciate the top notch customer service.”
“Chris, who is an employee at this location is an outstanding young man. Chris went above and beyond to help our daughter who had a tire issue while traveling through Knoxville and he helped her with the situation and a portable air pump. Chris took the time to be kind and respectful to our daughter in a very stressful situation. His automotive knowledge and customer service set the bar to the highest level. Advance Auto Parts should take great pride in employing a young man of such high character and work ethic as Chris. They are very lucky to have Chris representing their company. I hope AAP sees this and recognizes Chris. We are blown away at how he helped turn a potentially bad situation into a positive one. He took the time to insure our daughter was safe and that she clearly understood the situation with the tire and air pressure. Thank you Chris for actually doing your job! Taking pride in that job, and just being an outstanding human being. This young man will run this company one day.”
“What an interesting place, if you can't find it here I don't think you can find it anywhere. So helpful to find the item I needed a phone call away walked in handed it right to me. But don't expect this place to be neat and tidy. I think they know what they're doing.”
“Great customer service and quality work, I have 3 kids and as new drivers they tend to run things over. Mike and his team have done a great job for us at fare prices.”
“Huge thank you to Tyler for being so kind and helpful!! I came in in a total panic and everyone there were so helpful and polite and actually explained everything to me so that I could learn for the next time I have any issues. They also offered free battery testing and no service charge to help me swap my battery out. This was literally the best experience I’ve had with any kind of auto parts or mechanic services ever and I am so grateful!!”
“Greatly appreciated Kiplyn and David for their help with questions I had as well as alternatives for a solution. Took their time to do a bit of research on my behalf and I was very impressed with their team oriented work to find a solution.”
“I'd like to give a big shout out and a big thank you to Brian in the body shop. He always goes above and beyond what is considered typical customer service. His honesty and straight shooting is very refreshing. He is definitely a huge asset to The Pete Store.”
“Emilee and cassandra are the best human being with great and amazing customer service, came all the way from Michigan and my battery died, they gave me tools for me to change it and hit the road!!!”
“Sean helped me late at night in the cold with my blazer. He filled it with three bottles of coolant for me and helped me check my gauges to make sure I was safe to make it home thank you so much!”
“I have been dealing with an issue with my camshaft position sensor in my 2010 Infiniti QX56 for several months now. I replaced that camshaft sensor, and then a new code came up for the crankshaft position sensor, which I also replaced. After all that work, I was still having problems like a rough idle and hesitant starts.
While out shopping, I decided to stop at O’Reilly Auto Parts on Maynardville Pike in Knoxville, and honestly, that ended up being kismet.
Jade immediately stepped in to help me. She brought out the OBDII scanner to check what was going on after all the work I had done. Unfortunately, it would not connect or pull any codes. Then things got worse. The SUV would not start at all, and I was completely stuck in the parking lot with no way home.
After talking through everything, Jade suggested trying another camshaft position sensor (the one I bought was a cheap aftermarket on) to see if that would fix the issue. She helped me get the tools I needed and made sure the install went smoothly. It only took about 20 minutes, and I did the whole job right there in front of the store with her support and friendly chatter the whole way through. I cannot express how grateful I am for that.
Jade genuinely cared, and in this day and age, when humanity feels bleak and lost sometimes, that means a lot. Jade did not just do her job. She showed real empathy and compassion, which is something the world needs more of. While helping me, she even shared some of what she is personally dealing with, and it created a real connection that you just do not get anymore.
This is a direct thank you to her. Jade, you are a good person and I just want to THANK YOU!”
“That handsome young man that runs the shop always does a stand up job. Goes above and beyond to get my fluids changed. Best lube job in the county.Services: Oil change”
8AM - 5PM
5000 Rutledge Pike, Knoxville
Auto Parts
“Fred came out to get two forty year old vans that belonged to my father who recently passed away. He made a very hard situation better with his very kind demeanor. He is a real asset to your team and I hope he knows how much he helped make that day a little better.”
“Took my sons car in today to discuss repairs, and the staff was very friendly and were a big help to reassure me that they will help get it repaired and back on the road. I was really glad I picked a local shop to support.”
“Liam at the Tazewell Pike store goes above and beyond for his customers. I came in with full expectation to buy a brand new battery. Instead, Liam checked when I purchased the battery last from O’Reily’s and there was still 2 months before the warranty expired. Thank you Liam for your outstanding customer service. I will always choose O'Reily's before the competitors.”
“Nothing but great things to say about this location and the people that helped me. I was desperate and needed last-minute help, and everyone was very patient and knowledgeable! Also, with the freezing cold temperatures today, Cody did not hesitate to assist me!”
“I had to stop there due to battery and alternator issues, both gentlemen that helped me were awesome and I will go back there for anything I need. Very Helpful, Very Knowledgeable, Very Kind and Considerate”
“If I could I would put more than 5 stars. I really was in a bind at the very end of closing time. Nora was fantastic and dedicated. Very informative and helpful. She taught me a lot about my battery and my truck. I was very impressed with the hands on team at this location. Prices were fair and battery is very high quality. I will forever be a customer at the broadway autozone.”
“The work he did on my daughters car was very nicely done. Due to parts, and other things out of his control it did take a little longer than we would have liked to get it in but once we did, it moved rather quickly. Ron is a great guy!!”
7:30AM - 5PM
4539 Rutledge Pike, Knoxville
Auto Parts
“Good people... Bad phone reception if you need to call your mechanic to get details...
Prices a little higher than truck pro....way cheaper than Peterbilt or CAT”
“I love this location! As a female I'm usually treated like I'm incompetent at any place that sells auto parts. Not here though, they always interact with me professionally while also making me feel like I'm a friend. They are helpful and even took time to help me find a item that I needed for my truck that no local automotive store carried and I was unable anywhere. I will continue to shop here for as long as they remain open.”
“This O'Reilly in Blaine is on the left side in Blaine traveling from West to East . So that your traveling from Knox, Corryton area . Good store as far as I know and have been in this newer store about 12 X now .”
“One doesn't always expect auto technicians to be friendly, especially first thing in the morning, so here's a special shout out to Greg.
I initially parked in the wrong place for an oil change. Instead of whirling a raised finger so I would turn around, Greg engaged in conversation with me. That continued once I got myself situated and told him what I needed. He was a super nice guy who above and beyond for me. On a dreary rainy morning with nowhere near enough coffee in my system, interacting with Greg was enough to put me in a good mood the rest of the day.”
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“Always love going down to advanced when I need anything. Best staff always friendly helpful and very nice. The only thing I don’t like is how hot it always in there. Seems like the ac is never working!”