“? Love the amenities! The rooftop sunsets over the river are so amazing! Spacious apartments; you get the city buzz & a serene oasis at the same time. Team is impeccable: quick responses, excellent service!
Grateful we decided to become a part of the Metro fam!”
“I've officially been here one month and truly enjoy my space! The updated kitchen with island and the two balconies, have made it a comfortable and enjoyable place to live. The entire property is gated and secure, giving me peace of mind as a single woman. Janice has been a tremendous help from day one, making my move smooth and stress-free. I highly recommend Melrose Midtown Apartments to anyone looking for a safe, comfortable, and well-managed place to call home! Let's be neighbors...”
“Gary is the best maintenance man they have in the apartments! It seems no one else can fix anything but him. They should give him a raise. He is a pro at what he does. They send these other amateurs but he is the real deal.”
“I moved on last Friday and I am really enjoying my new home. It’s nice and quiet. The property is nice and clean. This is a great community. My leasing agent Casidy was great. She went over and beyond to get me in the right home.”
“Very professional and fast!! Would recommend to anyone looking for a rental. All things were explained in detail and I was done with lease signing in less than 30 minutes!!”
“Just moved in a few weeks ago and so far my living experience has been great. Ms. Velva was the leasing agent who assisted me and my husband with our apartment search and got us in time for a move in special they had going on.As we know, moving is expensive and any chance to save money is a huge plus. So far the community is very quiet and we’ve even been getting better sleep here lol. The amenities are nice and internet is included with your rent which is great so far! Another thing that is a plus is they offer a package locker for the residents to ensure you receive your packages. There was some maintenance that needed to be taken care of we noticed once we moved in but the manager was happy to take my list of items and relay them to the maintenance team to have them addressed in a timely manner. So far everything has been great!”
“Living at The Chisca on Main so far has been a great experience. I want to highlight the amazing staff who made the move-in process much smoother. Bridget, the property manager, and Katylin in the leasing office were rock stars. Renting an apartment can be stressful principally in Memphis, but they were incredibly efficient, helpful, and communicative navigating everything quickly and clearly.
My first week here a snowstorm led to burst pipes in the city. I have to give a huge shoutout to Bridget and the team. She was responsive, quickly assessing the situation, and took action to make things right to accommodate residents who were without water, offering temporary solutions and keeping everyone informed throughout the process.
The building itself is beautiful, with a rich history that adds a unique character to the apartments. The location is noisy, but we are in the heart of downtown, and will be noisy. Even though there's some construction going on, the cleaning crew keeps everything spotless - major props to them for keeping things tidy under these circumstances! The maintenance crew on site is important. They are also great, fast, and efficient when fixing any issues. Everyone here is respectful and friendly, creating a genuinely welcoming atmosphere.
In Memphis, having peace of mind about your building's security is important, and The Chisca delivers
Of course, with so many residents, it's impossible to fulfill every request perfectly. But the management team here does an amazing job of being attentive and responsive. Highly recommend!”
“Estoy muy contenta con la atención en la oficina la administración es muy amable se preocupa por la estabilidad de inquilino el personal de mantenimiento es atento y responsable las instalaciones del complejo son excelentes. Una zona muy tranquila y segura el área del parque esta muy bonita, el césped se bien lindo. Se respira tranquilidad”
“Court Square Center Apartments is a great place to rent from. The management especially Ms Phyllis are kind and care about the residents. Maintenance is prompt and very professional. The place is very quiet which is nice considering it is downtown. There are many things nearby to do. Its a beautiful building.”
“Thank you to Kelsey for being so patient and helping my brother get approved for his first apartment❤️ She was very nice and so attentive and answer all questions to help make the move in smooth. Hands down best leasing agent.”
“This place is very comfortable to live, they do not ask many requirements and the new management is super nice and attentive, the gardens are beautiful, I recommend it, a very good place to live and close to jobs ?”
“The new office manager is definitely top tier and was able to accommodate my requests fast and efficiently. I actually have no problems living here, it’s quiet for the most part.”
“Kimbrough Towers is a great place to stay.The office staff and maintenance staff are both very helpful. My view is also great. The move in process was very easy and affordable. The community is also great.”
“This Place is very welcoming. Everytime I come into the office i am welcomed with smiles from Mrs. Avis and Ms. Alexis. COME HERE if you want friendly, polite and to feel like your are home.”
“I just moved last week and so far it has been a great experience. The move In process was smooth. The office employees are very nice. When I moved there was a problem with my toilet and one of the outlets. I put in a maintenance request and they came the same day and fixed it. Its in a quiet area and the neighbors are friendly. I recommend these apartments it's worth the rent.”
“I enjoy my viewing Ms. Alexis was very patient with me she show two different apt platforms that were very helpful on the choices that I have to choose from. She didn't leave the change of getting a break in renter options . Thanks a million”
“Me and My husband couldn’t be more happy to move in! Ms.Latiscia was one of the property managers! We are so grateful for her time, help, and support throughout this process. Process was super easy with her by our side every step of the way! Staff is very nice we couldn’t be more grateful for her. I highly recommend her if you are looking for a place to call home! Newly remodeled with clean, quiet, and affordable. Apartment complex is very well taken care of maintenance is always on point. Any questions that we have they don’t hesitate to help! Very much appreciated!”
“I'm extremely satisfied with this community, a week ago I left for work on a rainy day and came home to a pool! My entire downstairs was flooded... I didn't know where the flood was coming from until I looked in the pantry and realized the hot water tank had busted. Panicking , I called the office and Melody got right on it !!! When I went outside I saw Chad, one of the maintenance men taking care of the trash at the dumpster. I made him aware of what was going on and with no hesitation he asked if I wanted him to wait till I got back or if I wanted him to take care of it right away ! In this same day there was a dehumidifier set in the house to drain the water out and Chad and Mike installed a brand new hot water heater in the pantry!!! Everything was taking care of the same day with no hesitation. The staff in this community does all they can to make sure everything is taking care of and I forever appreciate them for that. Thank you Highland Chateau and staff .”
“I had a very sweet experience when I went to tour the apartments. Geralyn explained the application process perfectly. I feel confident in making this my new home.”
“I recently toured an apartment with Chris, and I couldn’t be more impressed! From the moment I arrived, Chris was welcoming, professional, and extremely knowledgeable about the property. He took the time to answer all of my questions thoroughly and made sure I had a clear understanding of everything the community had to offer.
The tour itself was smooth, detailed, and personalized — Chris really listened to what I was looking for and highlighted features that matched my preferences. He was patient, never rushed me, and even pointed out small details I wouldn’t have noticed on my own. His energy made the experience genuinely enjoyable.”
“Sad to see the bad reviews stayed here before covid hit in 2019 my family loves it no bugs no problems or crimes stayed there almost a year I guess they are run down now with now all the bad complaints”
“The leasing office staff are very sociable, professional, and understanding. The apartments very affordable and convenient to students as well as non University of Memphis students. I highly recommend the Stratum on Highland.”
“I lived in the Memphis Exchange Building for 6 months during a work trip. The apartment is excellent for this purpose - it had everything you need. I especially liked the central location in downtown - everything can be reached quickly. I also liked the direct contact with the host, who always helped me quickly (maintenance, financials, questions), and the super friendly staff to which I've build up a friendly connection.Thank you for the pleasant stay”
“The manager Ms.Angie was very nice and welcoming. She moved as fast as she could to help me get in my unit. I have been here a little over a week now. I'm in the unit and I love it so far. It's a peaceful and nice community.”
“OK, so I have read all of the reviews. And it was probably true. However, prior to the remodeling all of this a few years ago, my sister lived here. They were well kept and clean to be an old building even then. Minus roaches, which she saw, but we never did even spending the night. But she is also clean like myself, lol. Anyway, it was musty when you entered but I knew it was because of the pool. From experience, my family rented a building that was a flat roof. They found no one to adequately fix the roof, and the roofer said it was because of how the roof was made. This was several years ago. So, I'm not sure if they remodeled the roof, but I do know from her that they were fixing things up there. Now, today, I do not see nor know how with new technology this would still be a problem, but I'm not a roofer. But new pool, new remodeling, amongst other things I know they fixed to not destroy what they've done.
The new leasing agent Tonya as well as their maintenance Carl is professional and polite and was actually a previous agent of mine when I lived in another set of apartments when my children were little. She was the same years ago. For tenants and since new management and renovation, everything that has been complained about was taken care of almost immediately that could. Or addressed. I can not speak for tenants who are longer-term and the issues they've probably dealt with. But they spray, she sprays, and as long as that happens, no roaches seen. Roaches can not go away in such a big place unless what caused them to come is fixed and if people are clean generally. But regardless of where you live, and I speak from experience if people are nasty or there are leaks, which is really what attracts bugs, you will have a problem. I believe the prices are fair with the remodel which they did inside out. With carbon, fire detectors, and even new fire alarms. During remodel, these are the only apartments that I know of that fairly gave half off to new tenants during their remodel until 2025. Half... I know none that would do this, and the apartments are not filled. If they make a keyfob control for the gym, which is very nice and sauna amongst one other issue, my opinion will be one of the nicest reasonable renovated places I've seen near the area. They have cameras, too. Assume they had before but better, I know. No where is 100%, I can say, and I have had an infestation of ants in the most expensive places that I personally have lived. I learned then to spray and to allow them to spray. If you are a clean person and hopefully your neighbors above, below, or beside you. You will be good. If not, spray and spray. I do not want to find out, so no matter where I am/live, Home Defense is my friend. And regardless of where I live, I put my trash out daily, unless I have not trashed any food. That is just a phobia of mine.
I'm not saying there may not be somewhere nicer or safer or even cheaper, but I don't know if that exists anywhere 100%. Even gated, you have people that live among you. I have so far been treated with respect by black, white, and mexican. Or everyone at least speaks and cordial. I naturally distrust any humans 100%, lol. I'm not trying to make friends anyway. You have genius and rich crazy folks, same as less fortunate genius and crazy folk. We live in Mph and the south, so you go figure. So that is something you pray and be watchful about something I definitely do. Besides safety and cleanliness as much as possible; for me, if I do not have a decent and professional relationship with management/leasing agents, I can not stay anywhere because that to me is priceless. Once the few important things are taken care of, they will get 5 stars from me. It's been approximately 6 months, so it is not bad so far. I'm optimistic, positive, and probably one of seemingly few realists left on the planet. So, if you're negative, don't worry about it. You will seek and will find wherever you go.”
“They first time renter friendly, I applied on a Wednesday and was moved in on the following Friday. The staffs are incredible especially Ms.Lanise Johnson she answered all my questions and make sure we are okay and adjusting perfectly. I haven’t had a problem since I moved in this was such a great decision.”
“I've had a wonderful year living at The Citizen. The location in Midtown is fantastic, with an array of restaurants, bars, stores, and services just a short walk away. The convenience of having everything I need within reach has made daily life so much easier and more enjoyable. My apartment is cozy with a beautiful view of downtown Memphis and stunning sunsets. The Citizen provides a safe, comfortable, and inviting space to call home. The management team (Brittany and Zach) is excellent and has addressed any issues I’ve had quickly and professionally. Overall, this place has been an excellent choice, blending convenience with comfort perfectly.”