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“My family calls this “the good post office”. We technically have one closer to us, but this post office always has exceptionally kind staff. Of course all post offices can be a bit slow at peak times since they’re typically understaffed, but the workers they do have here are efficient, even when the line is long.”
“I just wanted to say Thank you to Anthony again for being so patient and so nice! And even going the extra mile to send pics of the package for my records and verification. I do alot of buying from Auctions and this has by far been the best experience with a 3rd party shipper I have ever had. Wish yall worked for all the Auction houses I buy from lol. Thank you again Anthony your kindness meant alot!”
“This local, family-owned business is so wonderful! The way they pack a box for shipment cannot be matched. We love them. Do not miss the pickles, salsas, butters, nut mixes and gifts! Everything is done by them in Plano!”
“My first post office experience couldn’t have gone more smoothly thanks to Terri! She had a welcoming smile, attentive work ethic, proper knowledge, and a lovely personality. Employee of the century!”
8:30AM - 5PM
941 North Coleman Street, Prosper
Post Offices
“Angie you saved my important government mail from going to wrong address with a big smile I entered a wrong zip code and you had to void the transaction and make it right I appreciate your help”
“Wow! I have used TF Resource several times, now, and I continue to be very grateful for the contribution to my business. They have helped me select and design printed products AND branded wear for my company that look great! Reach out to them!”
“I went into the Summerside location today to pick up a package and the service was incredible! I was pleasantly surprised. Government offices are not typically known for great customer service. The ladies at this location are doing a great job! Aiesha is wonderful!”
“I just want to say, this is the nicest post office I have been to in Dallas. It was clean and best of all the customer service was excellent. The reps were smiling, answered my questions and they were so nice. Great customer service goes a long way and I must say they were the best.”
“This is closest post office from my house. I mailed packages and enveloped documents. Very kind and clean place. This is the my go to US postal Service Office. All my envelopes and ? packages are dropped off here. Can not complaints!”
“Had mail that needed a signature. Place was super efficient and got me in and out in no time. There was a small line but each person was taken care of very quickly. The staff was nice and made funny jokes while we waited to get taken care of. Parking can be a little tight. The entrance is from the side coming off coit and not rolater.”
“I was able to pick up a flat rate envelope, address it, and ship it within 10 minutes.
There were 2 employees working and a line of about 4 customers waiting at 10am on a Tuesday.
Staff was professional and friendly enough for my liking.”
“Was in town on vacation and my mom had multiple packages to mail back to the Virgin Islands. We always received great customer service and every time we went back, we were remembered and treated with kindness and a beautiful smile and casual conversation! Great customer service every time!!! Thank you for making our visits a memorable one!!!”
“I've always had a great experience here with friendly staff. Depending on the time the line can get a little long with rush hour but very straightforward and easy, especially if you have your package pre labeled (or use the online Click-N-Ship service). Thank you always USPS!”
8:30AM - 6PM
8700 Stonebrook Parkway, Frisco
Post Offices
“Some people are super kind and helpful and some people are less kind. But since June, I think 80% of the time I am really happy to go and feel like the staff cares. Next time I have a rude person I will be sure to note who and also name the awesome people too. I never pay attention to names when it comes to that. Actually, I will only post positives. It’s the post office. I would rather stay positive bc you know they deal w a lot”
“Lady was so sweet. Guys in front of me were being frustrating and she was so respectful! Super quick with my package too :) No self serve area as it is a smaller USPS but still quick!”
“5 STARS for the employee who helped me today with my fingerprints. Really appreciate it. Made my day. let's start, few days back I went to USPS in Allen (east 75) and the lady said the finger print machine is broken and has been broken for a while and the same for all USPS centers, what a lie, just had it today. Next, I went to USPS Richardson (on Apollo street/drive) and wow, and what a wow, the employee said what fingerprint, USPS don't do fingerprint... as if I was talking foreign language, and really made me doubt my presence there (since my first time doing this).. I am just puzzled how an employee tells you they do not do fingerprint? So for the lady today at USPS Plano made my day and corrected my doubt. Thank you and as I promised I am writing this review with 5 stars for her”
“The stars can be wrong! lol. I came here at 4.30 on a Friday and waited for 2 minutes and was done in just as many… Great experience! The employee that helped me was very kind as well.”
“Karsan and the team at this location have always been kind, patient, and helpful every time I’ve come in. Yes, service can be slow, yes, there are usually only a few employees, and many customers have time-consuming issues...but I’d much rather they take the time with each customer to do things correctly than rush through important transactions, where details can fall through.
What’s disappointing is seeing customers take their frustration out on the staff and speak to them in such nasty ways. Staffing shortages, delays, mail delivery errors and system issues are (most of the time) not the fault of the people at the counter. I’ve personally seen them handle long lines while still treating each person with care and respect.
The first few times I had to send certified mail, they walked me through the process step-by-step without making me feel rushed or an annoyance, and even while taking the time to help me, they still were were helping people in line as I stood aside and filled out info. That level of patience goes a long way.
It’s okay to be frustrated with wait times! Your feelings are valid, but it’s not okay to take it out on employees who are simply doing their jobs and trying to support themselves/their families. They deserve patience and respect. Go write a letter instead of being rude to them :(”
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“Richard recently came to fix my dishwasher and I couldn't be more pleased with the service provided. He was very professional and efficient, he quickly diagnosed the problem and explained what needed to be done in a clear manner. If you're looking for someone reliable and skilled to fix your appliances , I highly recommend Richard. He truly knows his craft !”