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“Very clean and staff was professional and kind. My one gripe is the automatic entry doors. The annoying screech they make upon opening and closing is that of nails on a chalk board but VERY LOUD. Makes me want to take my WD-40 up there and just spray them!! They've been in this condition for at least 3 years. I didn't have a bad experience and didn't wait more than 15 minutes with one person working.”
“I just wanted to say Thank you to Anthony again for being so patient and so nice! And even going the extra mile to send pics of the package for my records and verification. I do alot of buying from Auctions and this has by far been the best experience with a 3rd party shipper I have ever had. Wish yall worked for all the Auction houses I buy from lol. Thank you again Anthony your kindness meant alot!”
“This local, family-owned business is so wonderful! The way they pack a box for shipment cannot be matched. We love them. Do not miss the pickles, salsas, butters, nut mixes and gifts! Everything is done by them in Plano!”
“This message is for the people of Wylie. I've been waiting for a package for quite a while now and I got a message that my package was not deliverable due to no access to my home. I called the Wylie post office on FM 544 and I spoke with the Supervisor Eddie. Eddie was able to find the package at the facility immediately now that is a Super Supervisor. Great customer service and very kind. Thank you Eddie God Bless you? .”
“Although this is not my preferred postal provider due to several issues with delayed packages, lost orders, or deliveries to the wrong address, I have to highlight the excellent service at Prosper. The staff there truly stands out — they are always pleasant, friendly, and willing to help. Their positive attitude and customer service make a noticeable difference, even when the service itself has room for improvement.”
“Wow! I have used TF Resource several times, now, and I continue to be very grateful for the contribution to my business. They have helped me select and design printed products AND branded wear for my company that look great! Reach out to them!”
“It was a Friday afternoon about 3 weeks ago. Not that many people waiting and only 2 or 3 USPS staff helping people. I just had to get an envelope and had to mail something locally in Dallas. At my turn, the lady handed me a prepaid envelope and even advised me to not write my (From) address too big in the back, rather very small on top of where I had written my (To) address. This too avoid the delivery machine scanning and having it accidentally marked back to me for delivery, instead of the actual address.
She also didn't had cash with her but in this day and age, I didn't mind at all paying my $0.88 through credit card. Our exchange was very cordial and the staff was very polite.
Entering and leaving the post office, it just reminds you of the glory days when post office had a critical role in our lives. There's a huge area with lot of mailboxes, which was empty and bore deserted looks. I wonder if people still use mailboxes as they used to at one point in time.
All in all the experience was good and I was done with really quickly.”
“I just want to say, this is the nicest post office I have been to in Dallas. It was clean and best of all the customer service was excellent. The reps were smiling, answered my questions and they were so nice. Great customer service goes a long way and I must say they were the best.”
“This is closest post office from my house. I mailed packages and enveloped documents. Very kind and clean place. This is the my go to US postal Service Office. All my envelopes and ? packages are dropped off here. Can not complaints!”
“Entrance is on the west end off Coit Rd behind the Kiddie Acadamy building! Staff was very nice! The have the free mailing boxes and envelopes, but the facility is not a full fledged post office.”
“I was able to pick up a flat rate envelope, address it, and ship it within 10 minutes.
There were 2 employees working and a line of about 4 customers waiting at 10am on a Tuesday.
Staff was professional and friendly enough for my liking.”
“Was in town on vacation and my mom had multiple packages to mail back to the Virgin Islands. We always received great customer service and every time we went back, we were remembered and treated with kindness and a beautiful smile and casual conversation! Great customer service every time!!! Thank you for making our visits a memorable one!!!”
“Today I was there to send a parcle.
The man who served me was very nice, friendly, welcoming and knowledgeable, I apprecited their completely professional yet friendly behavior. Unfortunatly I forgot to ask his name but I specificly would like to thank his courteous behavior.
To me they deserve 7 stars, 5 is too low.”
“staff is nice, but courier is careless. they delivered my package to the parcel locker but never left me a key to retrieve it. now i'm having to escalate and chase down the right people to get my package
update: was able to get in touch with the annex where they got in contact with the courier. i ended up getting my package. bumped up the stars.”
“Clerk lady was so friendly and helpful. I have lived in 4 different states and often used usps but this experience was unlike any other I've ever had. She had black hair with purple accents, I watched her greet and explain the process to different customers and always very detailed and respectful. She clarified all of our questions about international postage and recommended the best product/service to fit our needs and pocket. Thank you lady! My only regret was not asking your name when you wished me a great weekend.”
“I arrived right when they opened and I was the first person in line that day. The lady at the counter was very helpful with a complicated shipment including sending a prepaid return envelope and a money order.”
“One of the fastest experiences at the post office I've had. There were 10 people in line ahead of me but I was taken care of in less than 10 minutes due to the excellent workers here.”
“Karsan and the team at this location have always been kind, patient, and helpful every time I’ve come in. Yes, service can be slow, yes, there are usually only a few employees, and many customers have time-consuming issues...but I’d much rather they take the time with each customer to do things correctly than rush through important transactions, where details can fall through.
What’s disappointing is seeing customers take their frustration out on the staff and speak to them in such nasty ways. Staffing shortages, delays, mail delivery errors and system issues are (most of the time) not the fault of the people at the counter. I’ve personally seen them handle long lines while still treating each person with care and respect.
The first few times I had to send certified mail, they walked me through the process step-by-step without making me feel rushed or an annoyance, and even while taking the time to help me, they still were were helping people in line as I stood aside and filled out info. That level of patience goes a long way.
It’s okay to be frustrated with wait times! Your feelings are valid, but it’s not okay to take it out on employees who are simply doing their jobs and trying to support themselves/their families. They deserve patience and respect. Go write a letter instead of being rude to them :(”
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“Richard recently came to fix my dishwasher and I couldn't be more pleased with the service provided. He was very professional and efficient, he quickly diagnosed the problem and explained what needed to be done in a clear manner. If you're looking for someone reliable and skilled to fix your appliances , I highly recommend Richard. He truly knows his craft !”