The UPS Store #5815 in Austin is a trusted destination for a variety of services, including packing, shipping, printing, document finishing, notary, shredding, and faxing. Located one block west of N Lamar on the corner of 34th Street and Medical Parkway, this store is known for its hardworking and efficient staff who consistently focus on customer satisfaction. Despite occasional parking challenges, customers feel the effort is worthwhile due to the friendly and knowledgeable service they receive. Many reviews highlight the staff's patience and willingness to go above and beyond, with one instance where the manager saved important paperwork left behind by a customer. The store is often busy, yet the atmosphere remains pleasant, fostering a sense of community. Employees are noted for their helpful attitudes and ability to manage complex shipping and packaging needs at reasonable prices. Regular visitors appreciate the personal touch as some staff remember their faces and packages. Overall, The UPS Store #5815 is highly recommended for its exceptional service and dedication to the local community, standing out as a premier choice among UPS locations in Austin.
THE BEST UPS store is on 34th St Austin 78756! ! Helpful, solves problems, well staffed, clean, friendly, fast service. Great manager!
August 2026
The wonderful assistance and customer service the staff provided today made my day!
July 2026
I've been coming to this UPS Store regularly to pick up my mail, and it's always a great experience. Everyone is friendly and helpful, and the service is consistently quick. Kristy especially has always been awesome. She's welcoming, professional, and always makes the process easy.
