The UPS Store #5815 in Austin is a trusted destination for a variety of services, including packing, shipping, printing, document finishing, notary, shredding, and faxing. Located one block west of N Lamar on the corner of 34th Street and Medical Parkway, this store is known for its hardworking and efficient staff who consistently focus on customer satisfaction. Despite occasional parking challenges, customers feel the effort is worthwhile due to the friendly and knowledgeable service they receive. Many reviews highlight the staff's patience and willingness to go above and beyond, with one instance where the manager saved important paperwork left behind by a customer. The store is often busy, yet the atmosphere remains pleasant, fostering a sense of community. Employees are noted for their helpful attitudes and ability to manage complex shipping and packaging needs at reasonable prices. Regular visitors appreciate the personal touch as some staff remember their faces and packages. Overall, The UPS Store #5815 is highly recommended for its exceptional service and dedication to the local community, standing out as a premier choice among UPS locations in Austin.
Extremely pro-active and resourceful as he offered to help me tape up a box I was having trouble with, and was kind, professional, and friendly. I’ll keep coming back to this place for the service - and the people working here make that happen. Thank you for hiring excellent staff.
April 2026
Great UPS - good humans work here which is always refreshing!
March 2026
The guys are amazing. Especially David. Very helpful and accommodating. I went in with multiple different packages and the normal time if I went to FedEx or USPS would probably have taken about an hour long. I was in and out within 15 minutes.
