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“Great customer service, I will be recommending this location to my friends and family. Radhika was very respectful and thorough while explaining everything to me. Will definitely be back to work with Radhika when I’m ready to get new service.”
“The store rep was very friendly, have excellent customer service, very knowledgeable of his job. Went above and beyond to help and get me what I needed. Thank you”
“Had to do some technical gymnastics pairing an Apple Watch to my iPhone. Endy figured all the snags from a software update to a new password. Cannot recommend highly enough! Thanks Endy!”
“I recently had a fantastic experience with Jason! He was incredibly knowledgeable and helpful throughout the entire process. My husband and I switched carriers, and we had concerns about potential hidden fees or surprises, but Jason put us at ease. He made sure to write down all the costs and guided me toward selections that better fit my needs. His explanations were clear, straightforward, and transparent. We couldn’t be more grateful for his assistance. We definitely need more people like Jason in the world! Highly recommend!”
“Herman and Joshua were easy to work with! Super friendly and knew exactly what they were doing! They helped me open a business out and switch my number over from Verizon!”
“I had such a wonderful experience at the T Mobile in Prosper Texas and I HAD to share! We just recently switched over from AT&T of 15 years to T Mobile and so far it’s been GREAT! But I HAD to share my personal experience with Benett. He went OVER and BEYOND first with my mother as she switched over as well! He took the time to explain EVERYTHING in detail with her and as an elderly women that had its challenges alone and he helped her through every question and struggle she had to setup her phone. And then we had to switch over 9 business lines and again patient, caring and so helpful! We couldn’t be more happy that he choose us to help with this change! Thank you Benett for your patience and helping my family business get everything setup :)”
“Received quick, courteous and professional help today. Walked in thinking I'd have to spend hundreds, but ended up walking out with a great solution to my problem without needing to spend a dime. Alannah is great at her job and her manager, Breahna, made things even easier. Thanks.”
“I was in this store yesterday with my daughter because I had problems activating my phones, but since I arrived everyone was very friendly and responsive, especially Jalen who was extremely patient throughout the entire process and fixed everything. I thank you because it is a super customer service that deserves 5 stars. The entire staff is truly a team. I simply recommend this store 100% thanks for your help Mr. Jalen.”
“Best customer service experience I’ve ever had in my life . Major props to the manager Alejandro who coordinated everything for me. Everything was smooth, and I got a really great deal on phones and service . If you ever need anything Alejandro is this guy to get the job done .”
“We had such a nice shopping experience with Kaylin and Kevin, they were helpful and friendly and made the process of switching providers over to AT&T painless and easy.”
“My experience in working TMobile face-to-face comes down to one sales person hands-down is Victor. He was the best and helping me with my upgrade. Victor is the only person you need to see for a great TMobile experience! Angelia”
“Edith was very professional and thorough! She made sure my technical issues were resolved before I left the store and gave me her card in case I had more questions.”
“Everyone at the location in Prosper were great answering all of my questions completely Anton and Mike provided me with prompt and fast service getting me back out the door The store manager Deron is great as well”
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“My experience at this AT&T store location has been nothing but positive. The manager there, Justin was extremely knowledgeable and attentive.
We came in during the launch of the new iPhone 16 and as you can imagine it was crazy!
Justin, seem to manage the store with ease handling, not only my upgrade (3 phone trade ins) But everyone else’s in a timely fashion.
Just to give you some insight, I live 40 minutes away And made the commitment to drive to the store location because of the service they provide
I will definitely be back!”