About The Statler Dallas, Curio Collection by Hilton
The Statler Dallas, Curio Collection by Hilton, presents a blend of historic charm and modern updates in a great downtown location. The hotel is described as gorgeous, with a stunning lobby, incredible redevelopment, and an awesome, spacious room. Many find it super clean and comfortable, with a fantastic, attentive, friendly, and professional staff. The amenities offer lots to do, including multiple dining options and a 19th-floor rooftop pool with incredible city views. However, experiences are mixed. Some feel the hotel is not keeping up, noting it feels worn with some historical charm gone. Issues include confusing or non-functional room switches, the lack of a mini fridge, and parking limitations for taller vehicles. The rooftop pool can be unavailable due to parties, and morning service for signature items has been missed. While many staff members are highlighted as great ambassadors, other employees have been noted as less engaged. Overall, it is considered a fantastic hotel for the price with a perfect blend of luxury and history, though some inconsistencies in upkeep and service affect the experience. It remains a highly recommended option for staying in downtown Dallas.
