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“Great experience with uShip! Bids were competitive. Once an agreement was reached, everything went smoothly. Delivery agent was fantastic. Highly recommend them for your shipping needs!”
“Stellar service always
Have changed all my mailing services here
Svenghen (sp) particularly deserves a raise; always one step ahead to take care of your needs.”
“Keisha & Shay were extremely helpful in helping me print documents and get them notarized. They answered any questions I had, and were super kind the whole way through. Really appreciated them helping me out with something I had no idea about the process for.”
“I'm a repeat customer and have been impressed with the print quality of my greeting cards and the customer service at this location. The final product looks and feels professional. They even took the extra step to fold all 240 of my cards. And last year, I had a rush order that they were able to finish no problem. I'll be back!”
“Not only are the staff patient, knowledgeable and efficient, but on a recent visit the manager courteously saved some important paperwork I had left behind and only noticed was missing 2 days later! It could have easily been tossed in the trash. I highly recommend this store (34th Street location in Austin, TX); they go above and beyond what is expected.”
“This location has the best, most efficient staff of any UPS or competitor location. They always greet me, regardless of if there are others in there. They are very friendly, approachable, helpful, and grateful for my business. It's a challenging location, but I always manage to get lucky with parking, and am greeted with smiles and assistance.”
“I was extremely impressed with the quality and turnaround of a couple signs I ordered! All I did was send a jpeg of the images I wanted printed on foam board along with the dimensions and they came out perfectly! I’ve gotten foam board prints done before from Vista Print and the color was way off both times. Huge relief these came out exactly how they were supposed to look! Both Travis and Tracy were super friendly in helping with my order. I will for sure be using them again in the future! The pics shown of the signs were taken after our event so they were a little banged up.”
“Valeria and Jeremy were amazing, helped me tremendously, I’m extremely grateful, God bless them! When I go back to Austin I will definitely go back to the store.”
“I have had a PO box at this location for many years... so long that there have been 4 different owners in my time as a customer. I have seen some ups and downs in service, for sure.
The current ownership/management is top notch. They are friendly and knowledgable... and they are happy people!
If you have anything fragile to ship, I would honestly not trust anyone else in Austin to pack it up, not even myself. The care Kelly will take to ensure safe travels for your items is unparalleled.
Good people. Great service. Easy location. No porch pirates! Highly suggested.”
“One of my favorite places in Austin is this Pak Mail in Tarrytown! V kind and helpful folks, quick service, art and philosophy served up with boxes, stamps and a good dose of levity, as well. Paloma appreciates the love and dog biscuits she gets there. And she approved this message?”
“I came in yesterday to drop off a package and Peaches helped me. She is so incredibly kind and warm it compelled me to write a positive review. She was super helpful and expedient, that combined with her happy demeanor in that short interaction made my day. Her and her coworker worked through the long line efficiently. I highly recommend this location!”
10AM - 4PM
500 E 4th St, Austin
Shipping Centers
“Amazed and feeling so happy with the smoothest drop off experience!
I appreciate that all the staff were so eager to help and they were all so friendly. Honest I’m mind blown.
My hand off took less than 5 seconds like literally. Unbelievable- truly unbelievable!”
“This office saved me. Not only did they rapidly deliver top-notch printing on a super short turn-around - they even reprinted some things for me that didn't turn out right the first time. This saved me so much time and headache. Every person in this office was a delight to work with. Outstanding customer service and high-quality printing. Fed Ex has earned my professional business after this experience.”
“I had a fantastic experience! One employee in particular made my day so much easier- Christ Paulis! I had 4 large pallets of flowers that needed to be loaded in a space that was barely big enough. I was so lucky he was the one working be cause he stacked them so fast and it such particular order to make use of all space! My day was insanely busy and full of hard work and he definitely handled all of that for me! He is a life saver!!!”
“Matt is the most helpful UPS employee I have ever come across, hands down! He went above and beyond to help me get a lost package claim approved. Without him, I would have been out $100. Y’all better give Matt a raise- he’s great!”
“After several terrible experiences with FedEx we asked our vendors if there was another method of shipping we could use. They suggested Old Dominion so we gave them a shot. Right away we were impressed that they were able to deliver our packages on time or earlier than expected. We left a note to call ahead of time and they ACTUALLY did that. When the delivery driver arrived he was super friendly and quick to unload everything. The next experience we had was the exact same. The next experience after that, we had broken the phone that they were to call ahead of time and called the main office to update the information and get a status on the delivery. The office staff was super quick to respond, call the driver, update our info and give us an ETA. I love that these people do exactly what they say they will, on time, and with a smile. AND most importantly, our packages are never damaged unlike with the other guys. I'll NEVER go back to FedEx.”
“Convenient location for shipping UPS or for returning amazon orders. Amazon returns are easy with a self-return kiosk. The staff is great and seem to be the same crew for a while now, which says a lot about how it’s run.”
“Thank you, Star! I am extremely grateful for your customer service, professionalism, and knowledge. I prefer and recommend this location specifically because of her.”
“I had a good experience. The staff was super fun and friendly and they made sure everyone was getting what they needed. Katy took care of me and made sure I was able to get all of my labels printed and my package shipped with no hassle. Thank you Katy!”
“I was already feeling overwhelmed by the amount of paperwork that I needed to fax. Patrick asked me what brought me in and when I explained what needed to be done he completely went out of his way to help me and save me money at that! Thank you so much for going above and beyond. It was 8am and already a stressful day for me. His kindness is absolutely appreciated. Priceless!”
“I placed an order online and learned when I picked it up I had selected the wrong paper by accident. Scott reprinted it for me on the spot, which I really appreciated! Thanks y’all!”
“I use solely this location for all my printing needs. They are super helpful if I'm unsure how to do a particular project, and always get my requests done on time, however usually early!”
“Had a great experience there printing documents as well as picking up some other supplies. Ally was a great help getting everything done as quick as possible. FedEx always comes through for me.”
“How to find: Go to the Fairmont entrance on 2nd Street, head up the escalator, and take a left. You can't miss it.
It's a mini FedEx with the major features you'd need, staff is courteous & professional.”
“Excellent customer service and professional employees. The assistant managers are very pleasant and helpful. TJ even helped me at the door to roll in a heavy package I had on a cart. Robert always provides superb customer service.”
“I'm so grateful for Diligent Delivery Systems! I called to have some documents picked up and they were picked up and delivered within an hour! That is fast! Ron, the delivery driver, texted me when he arrived and texted me once the package had been delivered. He was super friendly and made me feel well taken care of. Thank you, Ron (Driver #93) for all your help today. I will definitely use Diligent Delivery systems again in the future.”
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“I’ve only known Andrew (the owner) for a few hours, and he’s already shown more humility and respect than most companies do in months. If this is how he treats someone just exploring options, I can imagine how well he takes care of his team and customers. If you need a shipping container, make this your first call. Highly recommended.”