“I can’t say enough about the incredible service I received from Iman at Verizon today. After nearly 20 years with AT&T, I was hesitant about making the switch, but Iman made the entire process absolutely seamless.
He moved all of my lines over to Verizon, transferred all of our contacts, photos, and data, helped me get money back on our phones, and found additional discounts and savings that I wasn’t even aware were available.
What really stood out was his patience, attention to detail, and genuine commitment to making sure everything was taken care of before I left. Switching after 20 years with another carrier could have been a nightmare, but Iman made it incredibly easy.
I can’t thank him enough for the level of service I received today. Verizon is lucky to have someone like Iman representing the company. If you’re considering switching to Verizon, ask for Iman—you won’t regret it!”
“2 weeks ago
The manager At this location is top-notch with attention to taking care of you during your visit
Strongly recommend this Allen Verizon location for any phone need.”
“Rosie was so helpful and helped me resolve a problem I’ve been dealing with for over 2 months and spent hours on the phone with customer service. My account was set up for my phone lines, but under a separate account for Internet that I wasn’t aware of. I’ve been trying to cancel the Internet since before I received the modem, and customer service just kept saying that there’s no Internet on my account and to ignore the bill because it’s an error in their system. I got a notice from a collection agency today, so I went to the store & Rosie was able to get everything taken care of in about 5 minutes and got confirmation that the bill will be credited and I won’t have to pay for the Internet that I never wanted.”
“Trey was very helpful and willing to assist me with my son console and also advice me of the cleaning and opening part o never knew about and offers extra discount services been coming here for a year and love it”
“Absolutely the best! Great service and very reasonably priced! I highly recommend Larry! I won't be going anywhere else from now on. Thank you so much for your excellent service and for the shout out on the radio, super cool!”
“Mark and Eli they help you with everything you need yall ask for them were both so helpful. They explained every detail of what I wanted and needed and even suggested some things I added to my purchase because I realized I needed it with their help! Keep up the good work guys!”
“Don't get this location confused with the location on Tennessee in McKinney because this review would definitely not be a good one!!!! But the location on McDonald st definitely gets a 5 star!!! Thank you so much to Alex for all your help and getting us taken care of!! Your awesome!!”
“I have been shopping at this Best Buy since 2015 and even though the layout has changed a million times, I have never had an issue with service. The employees are always professional and timely and accommodating. Today, I had to find a specifically sized microwave to fit the frame of our microwave cabinet so I brought the frame with me. Walking in with a large frame, the employees pointed me to the appliance area & I was able to find the right sized microwave & check out quickly.”
Open 24 hours
6925 Independence Pkwy, Plano
Electronics
“This is 7-11 is located off of highway 114. I visit my mom in her assisted living place every weekend , and I go here to fill up with gas , grab some oatmeal cookies and a drink”
“Did an amazing service the best MetroPCS has I’ve ever gone to the man is shahbaz. The only trustful MetroPCS in all of DFW, MetroPCS and Mckinney try to screw us 100% recommend this location”
“This is the best customer service I've ever experienced from a mobile phone company. Dustin is amazing. My spouse and I have decided to continue with T-Mobile because of excellent customer service and support at this store. Dustin also treats his coworkers well and with respect.”
“I want to thank Katie and Letty at k avenue they did an amazing job on getting my phone exchanged. I want to take Katie out but she's being stubborn other than that great service LOL”
“S.K. is so nice and very helpful. As individual he is friendly and approachable but quick to get to resolve the problem you might have issues with on your device. I recommend coming to this location if you need tech support.”
“Allen store is company owned. Great service. Fast in and out with a knowledgeable staff.
Murphy store young man did a great job for only being with company a few months. Only issue was it took forever to get someone to take care of you, as reps were slow. But this store will soon be a indirect store or not a VERIZON company store. So they may have been short staffed or less motivated.”
“I am very pleased with the recent purchase of my new television, laptop, and soundbar. The quality of the picture on the television is truly remarkable, offering a vibrant and immersive viewing experience. My new laptop for daughter has proven to be incredibly efficient and user-friendly, handling all tasks with ease. Furthermore, the soundbar has significantly enhanced my audio enjoyment, providing rich and clear sound. I am thoroughly satisfied with these additions to my home entertainment setup.”
10AM - 7PM
306 N Central Expy, McKinney
Electronics
“I had to stop by today for an upgrade, and the gentleman at the register (Dylan) was the most helpful. Easy to work with and knowledgeable of the product and prices! Thank you Dylan for my new moto G!”
“Beau was fast & took great care of us. After a week of nightmares & not getting our phone online & continual issues…. We went in store got our two new lines added & got it taken care of quick. We had so many problems online & he got it all sorted out & fixed & it is finally what we needed & fast. So so grateful. If you want to get something done. Don’t chat, don’t call, go to this store & they’ll be straightforward & take care of you. Seriously the best!”
“I went to this Plano Store and there was a young lady there by the name of Monica. She was so knowledgeable. I just wanna say she is an asset to your company answered all of my questions and was very pleasant. Just had to drop that note to let you know. She’s a keeper”
10AM - 8PM
1521 W University Dr #130, McKinney
Electronics
“Had to go in and get a new tablet walk through the door was immediately greeted by a T-Mobile employee that helped me right away. The service was great Store was clean the employees knew their job great going everybody 💪👍”
“When my furniture was delivered, Crystal informed us it was on the way. When the delivery drivers came, they introduced themselves: Chris Isaiah and began to work,, they made sure the furniture was intact and we're very professional. We have never had any issues with this store. We have always done business with them”
“Ali and yessi were absolutely amazing at getting me a phone and they were very patient with all my questions especially Ali breaking down every step he would take in making me comfortable with my purchase”
“I just wanted to take time to highlight one of the Target employees at the McKinney SW store. Kelly is the absolute sweetest soul I’ve ever met. I first met her this Father’s Day as I purchased a pregnancy test. We quickly chatted about how crazy it would be if I found I was pregnant on Father’s Day and, sure enough, I was! When I returned I let her know the good news, and was met with genuine excitement and a hug. Kelly is not only the first person to know about my pregnancy, but she’s the first Target employee to actually acknowledge me while checking out and engage with me in any capacity. I’m so happy to have met Kelly and look forward to running into her in the furture.”
“I had a wonderful experience at the T-Mobile store! Denise provided excellent customer service and was so kind, helpful, and patient. She went above and beyond to make sure everything was taken care of. Thank you, Denise, for making my experience so great!”
“not sure where to leave a review for the starbucks inside, but here will do!! today i had the BEST starbucks experience ever thanks to Kai!! he really has mastered the balance of being welcoming, efficient, and thoughtful! he was so kind, and really did make my day! 10/10 drink and experience :)”
“Best customer service experience I’ve ever had in my life . Major props to the manager Alejandro who coordinated everything for me. Everything was smooth, and I got a really great deal on phones and service . If you ever need anything Alejandro is this guy to get the job done .”
8AM - 10PM
907 W McDermott Dr, Allen
Electronics
“My Go-To Target for Quick, Convenient Trips
This Target on McDermott is my go-to location when I need something fast and convenient. The store is clean, easy to navigate, and laid out in a way that makes quick trips genuinely quick.
Inventory is reliable for everyday essentials, and checkout—especially self-checkout—moves efficiently. Parking is easy, and in-and-out trips are usually hassle-free, which is exactly what I want from a neighborhood Target.
Service is straightforward and efficient without being overbearing. Overall, this location consistently delivers on convenience, which is why it’s the one I return to most often.”
“I wish to warn the people visiting this store about certain people waiting outside the store to preach you about Jesus and his teachings ‘wanting’ to convert my religion. This happened on a Wednesday afternoon during busy hours and I hope the store takes some action against people who wait outside trying to make people uncomfortable. A lady stopped me as soon as I exited the store and reached out with a handshake with two other people and all started preaching.
I only went into the store for Amazon returns and i’m sure the store has a variety of products to offer with helpful and knowledgeable staff.”
“Chris and his team are so friendly and helpful. I recently had a personal emergency and my next payment was due. Not only did the team member assist me in a payment arrangement, they showed genuine concern for the unforeseen circumstances I was in. Chris and his team have earned my business and respect for life. I definitely won’t be using any other lease to purchase business. Thank you Chris and the McKinney location team.”
“Very friendly and helpful staff. Didn't know they were running a buy one get 1 for icees and they informed us at checkout so we got one free with 7 Eleven rewards. Thanks!”