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“Angel could do no better. He was absolutely spectacular. 10/10. This store is in amazing hands with Angel. Thank you so much again man. Continue to be the spectacular agent you are.”
“Excellent experience with Josue. He explained everything to me and able to assist me to add additional line from my account. The reason why i am switching from AT&T to Verizon because they have way better customer service. Thx Josue ☺️”
“Amazing service! Super knowledgeable. I thought I needed a battery. They saved me money it just needed a reset and I was back up. Defiantly coming back for anything phone related.”
“I’m here at the store with Mr. Josue he was amazing with customer service and friendly and funny. He explained everything with detail outstanding I’m military so Promote ahead of peers (inside joke). He was really awesome.”
“I took my mom here to have her phone looked at since she needed to replace her Thailand Sim card to a united States one (she lost her previous one in thailand). They weren't busy and we were greeted by a nice gentleman named Jonah with a nice smile. He was soo patient with her as she forgot her pin number and doesn't recall a password. I wouldn't of known it was his second day there if he never told me by how calm and patient he was with her. His trainer (I didn't get his name) was soo patient as well. They worked really well together to get my mom situated and happy. Great customer service is hard to find and I'm very satisfied with the service here. So my advice is to go on a Sunday while everyone is watching the game..lol. Speedy service with a smile.”
“Thank you you always a blessing to me and my family and I don’t shop no where else for my accessories but here he’s very honest and heart felt person thank you so much”
“Amazing team at this location! Deniro helped me the previous day we set an appointment to come back today with Lina and she was as wonderful as Deniro! Love,love, love my new phone !”
10AM - 8PM
2600 Trimmier Rd Ste 800, Killeen
Mobile Phones
“Anastasia is a pleasure to work with everytime I come in! She has amazing patience and will help with even the smallest of tasks! This is the only location I'll visit and it's all because of her!!!”
10AM - 8PM
1001 Willow Springs Rd, Killeen
Mobile Phones
“Excellent young man named Cobey helped me out tremendously. I'm not very phone savvy myself but he helped me learn some things. Very proficient Manager and employees at this particular Cricket store in Killeen TX. Smile , you're on Cricket ?”
“Wow!! Customer service was over top, not only with me but with every customer in the store. I felt as if a relationship was started from the time I walked into the facility. This will always be my choice location to visit an AT&T store in my city.”
“Omg!! I am a customer for life because of the service with Yazmin and Ken was number 1. Never been to a cricket store that had such great customer service. will definitely return.”
“My husband and I have been customers at this Cricket location for almost 3 years now, and the customer service has been phenomenal especially with sales representative "Hugh" on board. He has gone above and beyond our experience by helping us to purchase a much needed product we couldn't afford at the time out of an act of kindness from his own wallet! Well, because we came into the store a week earlier and bought a new cell phone which was stolen before we even had the chance to use it! My husband is 82 years old and hates flip phones! We upgraded and bought him one he could be proud of and can enjoy thanks to these caring people working with us! We're customers for life...thanks to your awesome employees Cricket!”
“Andrew is a super great retail store assistant with everything along with his co worker that was there today very good and met all our needs and has answers to everything was a great help”
“I have been a T-Mobile subscriber since 1999, and have always been happy with with the cell and customer service. However, on Tuesday February 20th, customer service took on a new meaning, I purchased an unlocked cell phone from Amazon. The phone arrived on Tuesday but I was clueless as to how I would transfer my data between my current LG and the new LG phone. I took everything down to the T-Mobile store located on Constitution Drive and was so excited when Sale Representative Bri and Mr. Charles ( even though the phone was not purchased at the store), said they would be happy to assist me. Bri instantly started the transfer as I watched her switch back and forth between the phones and apps. We did have a small hiccup but Charles instantly discovered the issue and it was resolved. I was so relieved and grateful. They were professional, knowledgeable and are a great asset to T-Mobile.”
“THIS SERVICE IS AS GOOD OR EVEN BETTER THAN SPECTRUM....TRULY NO HIDDEN FEES AND THE CLERK WAS VERY CLEAR AND MADE THE SALE EFFORTLESS....I HAVE A FREE PHONE AND A UNLIMITED PLAN...LESS THAN GREEDY SPECTRUM....SAME SERVICE BETTER FREE PHONE GUCK U SPECTRUM....”
“Pretty lady helped me just fine. Tell your husband. 6 stars. Stopped my unknown appointment on Ft Cavasos. I would missed that appointment, and not gotten my phone replaced, had I not stopped in at AT&T at Market Heights. I didn't even know about it.”
“Great service, especially from Dominique. He worked through several issues with my kids' apple watches to solve an issue that a tech at a different AT&T store couldn't figure out. Dominique was incredibly patient and was very persistent about figuring out how to get my watches set up, and was successful at it!”
“T-Mobile has been an integral part of our household, providing us with reliable connectivity through our 5 smartphones, 3 tablets, and 2 Apple Watches. Their exceptional service and commitment to customer satisfaction have made our experience with them consistently smooth and enjoyable. From the convenience of their comprehensive plans to the seamless connectivity they offer, T-Mobile has truly become an essential part of our daily lives. We are grateful for their reliable service and look forward to continuing our partnership with them for all our telecommunications needs."”
“Went to AT&T to join my Boyfriends plan with a new phone and watch and Gabby helped us and truly went above and beyond to get us the best deals and save money for a line for out daughter as well. Thank You Gabby for all your help You were AMAZING!”
“Let talk about customer service, Jackie and Terry was more then helpful when my phone's was stolen, I was stressed out about it , both went out of their way to help me clear up my mess, I've been with Metro for years, yes I recommend Metro PCS to everybody, Customer service is awesome and you can't find that anymore, thanks Jackie and ,Terry job well done, I hope and pray that Metro raise you up and increase your pay, For Real! Thanks ?”
“I have to say I had the pleasure of getting assistance from a young Man name Jamir. I had questions about my account, he took his time to explain my statement and although I had a lot of questions he never seemed to get frustrated with me. I'm very appreciative for his help.”
“My husband and I went in to get a new phone. We were helped each time with really good customer service. Everytime we go in they talk to us and are extremely helpful. Just because of the customer service over there I switched from my last carrier.”
10AM - 7PM
Panasonic, Killeen
Mobile Phones
“Hello Y'all... The associates at this Metro by T Mobile Store are Awesome. I feel Horrible for not remembering the name of the associate that helped me out, but she was Amazing... I needed a New phone and she got right on it, she was very Knowledgeable, attentive and courteous. I definitely recommend this Store to anyone needing a phone and Phenomenal customer service!!!”
“Guy at Boost Mobile Gatesville Location Is very pleasant and professional every time I come to the store. He always fixes the problem every time I Come to the store.”
“Great d*m experience! I was at the Waco store and the experience was beyond long!!! Drove from Waco to the Killeen store and had an amazing experience. Super +++ ? experience l.”
“It is too early to say, I want to get to know more about this business, it is too many businesses that don't have what it take to keep their customers happy. The lady that helped me was not a permanent employee, I forgot her name, but she is a 5 star worker. I am not just saying words that sound good, this is the truth, the lady was very professional, warm greeting, she was kind, patient, lot of knowledge about the products in the store, and they have 40., 50., and 60., cell phone plans”
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“Actually bought a new 65 inch OLED tv.. Great customer service from the company rep but also the store employee at check out.. Pulled around back and order was placed into my truck by some great old school veterans of my era. Thanks a ton folks”