“I came in looking for a storage unit and honestly wasn’t sure what size or option I needed. Jody was such a big help from the start. She greeted me right away, walked me through everything, and took the time to answer all my questions without making me feel rushed. She even showed me a couple of units so I could get a better idea of what would work.
What stood out the most was how patient and down to earth she was. You can tell she really cares about making sure people leave happy and taken care of, not just trying to get you in and out. By the time I left I felt like a weight had been lifted because she made the whole process so simple.
Customer service like that goes a long way. I would definitely recommend this location and if you go ask for Jody because she will take great care of you.”
“The Jones Rd location is great! Clean, secured, and the staff (Patricia and Anthony) are the best! They are very responsive and people who care about your property as well as the Extra Soace property. Highly recommend.”
“Lolita was amazing at helping me and making sure that I received the storage i needed and answered all question!! Excellent knowledge, and very polite customer service A+++++”
“Extra Space Storage is a good trusted place to leave your storage. The units are clean and they do pest control. Elizabeth is a great human being and manager. I definitely recommend this place.”
“I met Leah she was so kind and helpful for showing us the possible units and answered our questions very clearly.
Also shipment supply possibilities are more advantages for people to ship something or mail şt easily
You can get your storage from Mini U storage with easy conditions.”
“Mary was super helpful and very courteous. Some of the best customer service I’ve received in such a long time from many places. These kind of people make the company!”
“I had a visit at this public storage and my experience with Tyler here today was absolutely amazing she was very knowledgeable she knew exactly what size unit I needed and she handled my transaction swiftly thanks Tyler I appreciate you!!”
“I’ve had a storage u it with them for years. I had an issue which Jacob immediately found a solution. Jacob is extremely professional, and his customer service is stellar!”
“Mrs. Andrea is the absolute best person to see with any storage needs. She has gone above and beyond to make sure we are getting the correct unit and how maintain and properly care for your items. The information that she has given has absolutely enlightened me to fact there's more to just storing your valuables you also want to protect them correctly as well. Thank you Ms. Andrea again for all your help knowledge.”
“Had a great experience renting a storage unit with Robert! He is very polite and very informative and super helpful! We are happy to be customers at Extra Space Storage! : )”
6AM - 10PM
15500 Vintage Preserve Pkwy, Houston
Self Storage
“So far we are liking Extra Space Storage for:
Convenient location
Safe environment
Employee presence and friendliness
Nice and clean
Great prices
Give them a try!
Everyone who works there has been friendly and helpful and Ramin particularly nice and helpful!”
“I have been using Extra Space for my storage needs for over 10 years now I went in to get another unit today and Ramin was extremely helpful!! He was polite and if I must say so, he was pretty cool. I definitely recommend Extra Space Storage to all my friends and family. Thank you, Extra Space.”
“5 stars for Krista, and other management there! But I would like to have the same rate and it not increasing every year. It doubled but they always answer my questions immediately and help as much as they can.”
“Brian Holiday was the greatest. He helped me find just the right size unit I needed. He was fabulous with everything i needed in such a short amount of time. He’s the best. Thank you so much Brian.”
“Had a welcoming experience when I walked in with the people who run this unit and they turned my bad day into a good one with how friendly they were and even getting me hooked up with a promo to save some money. Phil and Kim took care of me and I would recommend anyone to come get their next unit with them!”
“The units are well maintained and easily accessible. The office hours are convenient. Angie in the office was amazing and super helpful. Had to upgrade my unit size and she took care of me quickly.”
“I would highly recommend this place. Very professional and the attitude to help the customer is amazing.
Thank you to Felicia for helping me and answering all of my questions.”
“Please get these guys to do your move, they are so nice and will do anything you need them to! Tony is such a nice guy! Isaac as well. A++ service!! Thank you guys so much!
-Gaumer Process”
“What can I say about Honey? I'm a couple of weeks late writing this. Better late than never. Honey took care of me with the type of customer service you just don't find anymore. So sweet and thoughtful. She got me the best deal available and it only took mere minutes. I would suggest having Honey train everyone else on what she does and how she does it.”
“Quick service, answered all my questions & employees have always been courteous. The unit itself is great size, good price, clean, & is air conditioned. Kevin the manager is helpful with any other questions I have had.
Highly recommend it.”
“I had a wonderful experience at Extra Space Storage. Kinderlyn was extremely kind, helpful, and professional. She personally helped me with my luggage, guided me to my storage unit, assisted with the lock, and then walked me back to the office. Her friendliness and support made the whole process smooth and stress-free. I truly appreciate her excellent customer service!”
“I needed a unit to move into and rented this one online. Very fast and very easy. I hadn't moved anything in after 30 days and they contacted me to make sure everything was okay. I told them I didn't need it anymore and was hoping to cancel. No issues! It was that easy. If I do need storage needs in the future, I'm going back to them.”
“the customer service at this storage facility was extremely good. Sheila was very helpful and really pleasant to deal with. I highly recommend you rent a unit from this location”
“These guys made it so easy to get into my storage room, plus I like the fact that they are conveniently located. I'm noticing more of their locations pop up in unexpected places, but again conveniently located. Thank you for making the process so easy and quick.”
“I had a great call with Ashley the store manager and I was able to figure out all the answers to my questions in a 2 min, kind and thorough conversation on how to move out.
I’ve called before and have been met with the same great customer service numerous times. The consistent service has always been a pleasure.”
“I’m a total night owl so I enjoyed accessing my storage at 2 AM in the morning. Also, the lady I spoke with on the phone to vacate my space was very professional and sweet. I appreciate the customer service.”
“Very knowledgeable and friendly staff. The facility was very clean. They were able to help me determine what size unit I would need based on what I needed to store. Definitely would recommend!”
“Throughout almost 5 years that I rented a space here, Candi was always wonderful in helping with everything, from finding the best storage to keeping the property always clean and well maintained. I’m truly grateful for her service! Also, incredible to see that the same person was there throughout my stay!
Thank you, thank you, thank you!”
“Friendly service. Storage facilities are clean and neat. Kathy was awesome in assisting me with finding the right storage fit for me.
She was very understanding and patient. Highly recommend”
“This is a locally run business and they are wonderful! They answer every call with professionalism and the best customer service. Quick with providing you a quote as well as making the process seamless. Their drivers go above and beyond on site. We as a business in Houston as well, highly recommend MI BOX!! Their containers are clean, they look brand new.”