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“emily did a really good job with fixing my phone screen so i will be able to use it again i am very pleased with her work and will be coming back if i have any problems with it again.”
“I changed to Cricket because with the company I was with there was no signal inside the Walmart and it had already happened to me in several places, they recommended Cricket because they use AT&T antennas and that signal is the strongest here in Texas well and also It works in Mexico with the plan I have, it has unlimited everything with calls to Mexico, that's why I changed, I recommend them and they also speak Spanish.”
“Came in today to get trade in my iPhone 12 for a 14. Jo and Rikka helped me out today. Let me know all the latest deals and promotions that were going on today. They were super patient and efficient with everything. Set me up with my new phone, a new service and accessories. Overall great customer experience here. Thanks again.”
11AM - 7PM
20290 Katy Fwy, Katy
Electronics
“They didn’t have what we went after but the manager was really nice in trying to help us find an alternative. The lady at the checkout was really nice. It seemed organized and clean even though it was busy.”
11AM - 6PM
1793 Fry Rd, Katy
Electronics
“Very good people helped me with everything I needed and they have very good prices, they fit my budget, I recommend this store, they speak Spanish too. Thanks to Riz for all your help.”
“T mobile is one of the companies with the most Telefonica reach nationwide, its reasonable prices and is a group of corporate mobile phone subsidiaries (under ownership of Deutsche Telekom) that operate with GSM and UMTS networks in Europe, the United States, the Virgins and Puerto Rico.”
“I haven't changed my family plan in about 12 years. But a few things have changed and I had several questions about plans, phones, tablets, you name it! Rene helped me with all of these things. He even wrote down the information I need to cancel a couple of lines. When I'm ready to get a new phone and tablet, I'll be returning to this T-Mobile store!”
11AM - 6PM
5650 Roberts Rd Ste 200 Bldg B, Katy
Electronics
“This store location and employee "Daisy" was really helpful with my phone problems and also gave me great service I would highly recommend her and the place located on hwy 90 katy tx for all my cell services and future phone ugrades!!”
12 - 5PM
6037 N Fry Rd Suite 144, Katy
Electronics
“Today I went to the cricket store to get my son a phone and Maggie was amazing she had the best customer service I've ever had a highly recommend this location ask for Maggie”
“Since I move to Katy about 9 years ago I went to this store and I changed companies and I always come to this store they always help me with my problems. They always give me good deals. I use the service everywhere from texas to Iowa and Nebraska and the East Coast to the West Coast across the border in Mexico and it works perfect I recommend it !!! And I recommend this place!!!”
“Mario! Your customer service is impeccable.I went in the store a bit aggravated, due to phone service issues I was experiencing on a brand new phone. Mario quickly new the solution & calmed me down immediately. Turns out I'm "Old" and didn't know I had to do a system update. Mario explained the importance of updates, and ensured my phone was working properly before I left the store.Thank you Mario!”
“*Extensive Mobile knowledge, customer relationship.
* There are limited no. Of staff's were there so the management was easier..
*There work is just to sell products, making customer satisfaction”
“Thank you so much to “J” he really saved the day for me. Having just come from a horrible experience from another T-mobile store ready to change providers, “J” really brought me back and with his wonderful customer service and patience with me and my last experience. If you actually want real no nonsense help go to him. Thanks again J, sorry you had to stay so late for me.”
“Great service from JOSH ! He helped us at the curtains section and then helped us with a purchase of a bike for our son. Though, it was not even his department, he was very polite, professional and proficient. Please recognise employees like JOSH. I can see him becoming the store Manager if he keeps up this wonderful attitude. Thanks Josh ! It's because of you we will be returning to this store.”
“Muhammad the manager was a good business man all about his customers and took the best care of me and my family to get what we needed. Got the best deal on a tablet head phones and a repaired phone. He even got on the phone and went out his way to make sure I got what I needed. Definitely I recommend and was satisfied ?
Zach”
“Always great experience. Professional behavior by all of the staff and they are always helpful.I was looking for specific items that I couldn't find, the person restocking the shelves took the time not just to help me find the items I am looking for but also explain the difference between the different options.”
“Haven’t gone to a Tmobile store in forever but needed to upgrade my phone since I’ve had it for a long time. Lexus was amazing she talked to me about how my upgrade would reflect on my bill she was awesome she explained everything with detail, if you are looking to upgrade or get new service with Tmobile see Lexus! She was amazing!”
“Highly recommend! I was in search of a corporate store and was super disappointed with Sealy’s location. Here the staff greets you friendly and actually helps you!!
I waited maybe 5 minutes and they had a few people in here. Overall satisfied with them!”
“Excellent costumer service. Gustavo explained me all promo. he Took good time and got all my work done. Everyone must visit them,very friendly and talktive,And you may meet Amazing Mr Shah.Mr Shah is there boss and with tons of great knowlage. plz support you local business.”
“I’ve used Aaron’s in Oklahoma, Louisiana and now Texas. It’s ALWAYS a pleasant experience. The manager helping me at this location was picking on me about my last name (it’s Cajun) because it’s hard to pronounce and that helped to ease my social anxiety a bit. I got a nice laptop and I’m happy with the purchase and the experience.”
“This is a great store large parking lot multiple drive up locations CVS Pharmacy inside clean bathrooms. The only downside is that I felt it was very well presented now note that I did come on December 21, 2025, so there’s probably a ton of shoppers that left stuff all over the place and where the staff they can’t keep up with the presentation of the shelves in the store overall I like target I think it’s a great store. I like their model as a retail store. I don’t get caught up in the corporate stuff so this is my review on them as a retail store not their company culture so I’d highly recommend for you to come. Might have to park a little bit further away cause I think there’s a pretty busy location right of Highway 99. Their carts have cupholders which are awesome.”
11AM - 6PM
6645 S Fry Rd #500, Katy
Electronics
“Good variety of accessories on display. The only complaint, and it is not specific to this location, is that it is very difficult to call the store. You always get redirected to customer service.”
“Manager Mike was really helpful. He even helped reach out to the customer support on my behalf and clearly explained the situation to them. He provided every possible assistance he could.”
“The guy in the shop answered all my questions but it turned out I did not need to attend a shop as my letter indicated. On the brightside I know where the shop is for the future.”
Open 24 hours
22643 Morton Ranch Rd, Katy
Electronics
“This is a very nice clean store.Everybody is caring and professional and very helpful.The store has really changed since the Manager Jared rearrange the inside of the store.Now when you are eating those delicious tacos you can look out the window to see what is going on outside.Jared is such a hard worker we saw him taking a bunch of trash bags to the dumpster. He is always checking around the store to see that everything is running smoothly. Restrooms are clean. So happy Jared is keep the store above standards.”
Open 24 hours
1250 Pin Oak Rd, Katy
Electronics
“A cashier by the name of Dayna works in this store,when I tell u if u want to know if their still is Good Customer Service ran by a human instead of AI.Go to this store when she is working n u will see excellence @ work.But my only problem I have is that the company r the store doesn't give her enough hours to work so that she can show off the Good standards that all employees should follow. So come on 7-Eleven Give That Woman more hours so we can see that Glow.”
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“Christopher R was great! Patient and organized. He helped my husband and I with our new account and he deserves praise for this! Thanks so much! Great experience!! 10/10 would come back to this spot!”