1580 Keller Parkway Suite 50, Keller TX 76248
“I can’t thank the team enough for the prompt action on two window screens that we dropped off to be redone. We told them this was a rush due to a real estate closing and as always they come through. Always the most helpful staff!!”
2013 Hwy 377, Keller TX 76248
“Today was the day I needed a new washer and dryer. Lucky for me that Cindy was the sales associate scheduled to work at the Keller store. She was so helpful, informative and answered all my questions. To top it all off, she was a pleasure to work with! Thank you Cindy and Home Depot.”
2013 Hwy 377, Keller TX 76248
“Today I went to this store and needed help in the gardening department, I walked to the front of the store and there was a young girl standing at the register, helping people check out she looked at me and asked if I needed help. I told her yes if she could get someone to help me over there she said I can help you and she walked me through to the garden entrée helped me pick out where I wanted and then took me back to get checked out. I do know that that was not her job, but that was the best Customer Service I have ever had in that store her name was Amy. She was very friendly, sweet and my grandfather who was with me said that he has seen her in there a couple of times and he’s always very helpful to him also, that’s what Customer Service is about. I would say look for Amy and she’ll help you with anything.”
600 N Tarrant Pkwy, Keller TX 76248
“I ordered 960 Pavestone pavers from the Keller, TX Lowe's. I worked directly with Martin in fulfillment. Martin was very knowledgeable and willing to help me fulfill my order. Martin worked diligently to first find the paver, then secure them for delivery to my home. Martin is one of the rare customer service representatives who really cares about your needs. Lowes, please recognize this young man, whatever you are paying him, he is worth a whole lot more.”
600 N Tarrant Pkwy, Keller TX 76248
“William in Home and Garden Department was so helpful as we searched for several different items for our son ‘s yard. He looks up the items on his phone. He even offered to help us load our items. Great employee. Tarrant Location Thursday October 23”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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