“I had an issue in-store while making an Amazon return on 10/25/26. The young man working Amazon returns wasn’t paying much attention to his task at hand and had a “nothing I can do now” attitude. I’m not one to seek a manager but I didn’t want to lose my $50 so I found myself asking for help at the front of the store after experiencing a lack of care at the Amazon returns counter. I’m not sure if Jacob is a manager but from the start he had that “let’s find a solution” disposition one hopes leadership has. He carefully listened to my concern and didn’t hesitate to go above and beyond to solve the problem. I didn’t have to repeat myself. He understood the situation and acted on it immediately. Jacob was extremely helpful and I am very grateful he was able to resolve the issue with a smile. He is the kind of asset you want working for your company. Because of Jacob’s customer-centric approach, I left being an incredibly satisfied customer. His exceptional customer service, on top of the great clothing deals I found the same day, are what keep me coming back to Kohl’s.”
“Aaliyah was working the self checkout today and she is the fastest and most efficient person I’ve seen working that area of Target in the year that I’ve lived in this area. She was BUSY but she handled everything that came at her with quickness and a smile on her face.”
“We went as soon as they opened and it's like a completely different store! It was so organized! The staff are quick to greet you when you come in. The cashier was very nice and personable. Best thing? NO LINE in the am!!”
“The customer service at my Pflugerville Walmart is amazing-- these guys really knock it out of the park at their availability to help or to look up things you can't find really APlus customer service here Still great service and walmart brand items-- Ready for the employees doing the remodel on the floor to leave because they're not as helpful nor friendly and our regular on the floor staff to have back”
The Cincinnati-based supermarket giant will open about 110 new stores in fast-growing markets by 2029 and introduce three updated store formats, executives told investors Oct. 20 at the company’s Investor Update in New York. Kroger already runs about 2,700 stores in 35 states. The formats come in three sizes, a bit like small, medium and large, matched to each market. Mary Ellen Adcock, Kroger’s executive vice president and chief merchant and marketing officer, walked through the lineup.
Walmart shoppers want a head start on the holidays, and money explains a lot of it. Some 44% of respondents call affording the holidays their top stressor, and 61% say holiday costs shape their shopping mood. Asked what would make the season easier, 70% picked lower prices and 57% picked more deals and promotions. Convenience ranks lower: 30% want one-stop shopping across categories, and 20% want faster delivery.
Target is rolling out its most ambitious store overhaul in more than ten years, with plans to remodel over 130 locations and open 30 new stores across the country this year. The retailer is also putting money into supply chain technology upgrades to keep pace with how shoppers buy today.
Aldi is celebrating its 50th anniversary in the United States with an ambitious plan to open more than 180 new stores across 31 states in 2026, pushing its footprint closer to 3,200 stores by the end of 2028.
Target has transformed its SoHo location into an immersive, 26,000-square-foot concept store that puts style and design front and center. The two-level Manhattan store has been reimagined as a "one-of-a-kind concept store where everyday shopping meets play, discovery and style," featuring curated collections from influencers and celebrities, seasonal merchandise drops, and a constantly changing product lineup to keep up with the latest trends.
