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“The ladies at this agency are amazing! I was in need of a van fast due to my mistake with another agency. They found exactly what I needed. They were friendly, professional and so very helpful. I will use Budget in Porter WM from now on. Thank you!”
“Picking up my rental and dropping it off were so seamless and easy. This was my first time traveling in years, and I was amazed how efficient National made it. Special thanks to McCoy at National car return in IAH for being awesome!”
“Despite the fact that I wasn’t afforded a walk around inspection prior to picking up the vehicle, in addition to not being informed that the vehicle did not come with navigation, the overall experience was very satisfactory! I would definitely recommend or consider an Alamo rental again!”
“Melcom was right on time. We retrieved our luggage and went outside and the he was. We had lovely conversation and listened to great old school music. Mr Stampley handled the luggage both getting in and upon arrival to the Enterprise location. He is a joy. Big smiles and laughs, but most importantly... we arrived safely. L”
“I really enjoyed my experience with the rental department here at space city Toyota check these guys out for leisure rentals or for service. Fama, Claudia and Brianna.”
“I went to the location because the car I rented had low tire pressure. The staff member was very helpful; she added air to my tires and informed me that if the tire pressure warning didn't turn off, she would be glad to exchange the car for me.”
“Outstanding service from the entire team; friendly and professional. Always prepared to assist in any manor possible or within their control. Never once had an issue and I’ve rented from here weekly for over the past year.”
“First time renting a car and I felt a sense of unsure of how to do the whole process but the Enterprise team made it so easy to get everything situated for a trip for my Dallas trip! Friendly, fast, affordable, and a great car I got to take on my trip!”
Open 24 hours
17307 Pine Cut, Houston
Car Rental
“Good arrangement of shuttles to and from the airport to this Rental Car Center.They make it very easy to pick up and drop off with no issues. The cars are always clean and ready to go when requested. Great place to rent vehicles and car. I look forward to my next visit.”
“By the time we arrived to pick up our car, they were out of cars in the class we reserved, so they offered us a free upgrade. That was unexpected, but greatly appreciated. We’ve had similar experiences in the past. The people and service at the IAH Enterprise location are incredible.”
“Donnie is this best . Won’t rip you off and takes care of all his customers . All his cars are in good shape and he genuinely cares about making sure you get into the car that works best for you . Definitely will just come here for my future cars . Thank you Donnie !”
“Ms Keyana, Mr Harold, Ms Emily & Staff always exceed my expectations and make my visit a delectational and therapeutic experience. They should be cloned 10,000 times and placed in all of the rental facilities in the US. Thanks for caring, sharing and being there for ALL of US!
Terry J Porter CFSP DHS ASPR NDMS OEPO DMORT Region VI BSBBSC ADMS LELFD LRAS LRO BBB END PTK”
Open 24 hours
17250 Chanute Rd, Houston
Car Rental
“Good service. However, it took them a while to deliver the car because they claimed that my license was a copy, but after verifying it was resolved. Company rules. Otherwise everything was good and fast. The car is impeccable and very economical in terms of fuel.”
9AM - 12PM
18400 US-59, Humble
Car Rental
“I had to get a rental because someone hit my truck. They closed the Will Clayton location and made this super one. The employees that I delt with were very professional and down to earth.”
“My first time renting a car from this company and honestly I didn’t read the reviews first because I was in a hurry. Flying in from Vegas to pickup my car was the best experience I’ve had. Even companies I did research on in the past who had great reviews were problematic!! Sometimes we need to allow companies to redeem themselves. Maybe they (had) bad management or maybe they (had) poor customer service. We are all at some point in our lives were granted grace when we made mistakes/ bad decisions. All this to say, thanks for making my experience amazing and I will continue to use you!!! C. Harris ?”
9AM - 12PM
20465 US-59 SUITE A, Humble
Car Rental
“I’m so glad I decided to give Hertz another chance.
After a less-than-perfect experience earlier this summer, I returned to rent a car from September 5th to the 8th—and I’m happy to say the experience this time was truly night and day. From the moment I walked in, the customer service was exceptional. The staff was warm, attentive, and made the entire process smooth and stress-free.
The rental itself was in excellent condition, and my trip was absolutely amazing. Everything went as planned, and it really made a difference having reliable transportation and friendly support from the Hertz team.
I’m grateful I didn’t let one previous experience overshadow the potential for a better one. This time, Hertz delivered—and I’ll definitely be renting from them again in the future.
Highly recommended!”
“Great service and very friendly staff. After dropping the car off I forgot the keys in my pocket and the huddle driver turn them in for me very fast. Very happy with the car and experience. Will definitely use again!!!!”
“Zdrayka at the Budget IAH location is amazing. Although I had issues with my rental, she was able to quickly and efficiently resolve my problems and even went above and beyond given the occasion. Much appreciated!”
“No problems, smooth and easy.
Also, I might have left my drivers license in a Ford Escape in November 2024 (OH License Plate KHC 4342) - didn't realize until yesterday. I cannot look this far back on the official lost and found page. Is there any chance to contact this office to ask if my license is still there?”
“Hertz consistently demonstrates a commitment to streamlining the car rental process. The recent experience was notably positive, featuring a well-maintained and comfortable vehicle.”
6AM - 11PM
17330 Palmetto Pines, Houston
Car Rental
“I was pleased and somewhat relieved to experience a short line, attentive agent, and a nice clean car. Maybe just lucky, or maybe the dissatisfied customers are the primary reviewers here... anyways.”
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“4+ STARS!
READ THIS REVIEW FIRST.
Roqi at Avis Turned Our Day Around – Exceptional Service That Earns Lifelong Loyalty
After dealing with a horrific experience at another rental company (which I won’t dignify by naming here), we walked into Avis frustrated, stressed, and honestly, just drained. But everything changed the moment we met Roqi.
From the second we stepped up to the counter, Roqi was the definition of calm professionalism. Their positive attitude, soothing demeanor, and genuine kindness helped defuse a situation that could have ruined our entire day. They didn’t just “do their job”—they took the time to listen, problem-solve, and advocate for us.
Our credit card had been frozen due to a hold placed by the previous rental company we didn’t even use. It was a mess. But Roqi stayed composed and supportive, working with us patiently to find a solution. No judgment. No rush. Just professionalism and compassion the entire time.
By the end of the transaction, not only did we have a car—we had peace of mind. It’s rare to walk away from a car rental counter feeling like someone genuinely cared, but that’s exactly how Roqi made us feel.
Avis, take note: Roqi is the kind of person who turns customers into lifelong clients. Because of them, you’ve now earned our business moving forward—and our trust.
They have the qualities of great leadership and representation of the AVIS corporation.
A million 'thank you's', Roqi. You didn’t just fix a situation. You made our celebration trip happen!”