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“Joshua rodriguez went above and beyond to help us each and every time we have come in. We have several accounts here so we do alot of business at this location. There hasn't been nothing he hasn't been able to help us with. He's always taken his time with us and has never made us feel rushed. He's truly an asset to this branch. We appreciate his knowledge so very much!
Billy Elton”
9AM - 2PM
4910 Windsor Hill, San Antonio
Credit Unions
“I was provided outstanding professional customer service support and even educated on available membership benefits by Ms. Sydney Montague at the Windcrest Branch in San Antonio, Texas!!!”
“I recently sought service for a personal loan at the Schertz branch of Security Service Federal Credit Union. I was assisted by Jo Mendez -Tsosie who had also assisted me previously with a home loan. Both times she was knowledgeable, courteous, and thorough in addressing all of my questions and explaining the details of the loans. She accommodated my needs perfectly and made the process most enjoyable with delightful conversation and efficiency. I highly recommend her services for the excellence in which she conducts herself as she attends to the needs of her Security Service patrons. I always have great experiences at this location, as the rest of the staff is also warm, friendly, and provides exceptional customer service.”
9AM - 2PM
6907 N Loop 1604 E, San Antonio
Credit Unions
“My husband and I just spent at least an hour and a half with Marcela Villegas at Security Service Rolling Oaks location.
I had so many questions about my savings account and CD’s. I was totally confused and stressed out. Marcela was very patient and knowledgeable. She explained everything so thoroughly and simplified access to my banking information. I cannot express enough gratitude to Marcela for her kindness and professionalism. I highly recommend her for any banking questions or concerns. You will not be disappointed. Thank you, Marcela for your amazing customer service!!
Lynn Esteves”
“Alena helped me start my new membership with Firstmark. I was pleased with her service and ensuring all my request were completed efficiently. Great location here on 35 and O’Conner. ?”
“This branch of AFFCU and it's personnel have been nothing but AWESOME! On several different occasions they bent over backwards to help us out. They helped us work our way through some very tricky financial situations. Thank You to all of those that work here!”
“This teller name ELIAS was friendly, courteous and very helpful to have me reset the password to my bank account. This is very important to me. I haven't seen my account for a while. Thank you very much ELIAS”
“I had a really good experience recently with a teller inside. She was so friendly and patient as my family had several things to cash and deposit. It took a while and she was never rude and very thorough with the transactions. I never got her name but the receipt says Teller 609.”
“I was really upset and distressed over an issue on my account. After the csr failed to resolve my issue, I went into the bank and spoke with one of tellers. She went out of her way along with a manager, to ensure their was no suspicious issues on my account and they created a new acct for me. I value the service I received and will never forget it.”
“I have been with RFBCU for a few years now. Every visit is very pleasant. Today Alejandra was swamped as it seemed she was the only mobile teller around 1 pm. She was very attentive, greeted every customer with a smile so bright, I could hear it! I just want to give her an applause ????? for delivering excellent customer service!! Thank you !”
“Outstanding Customer Service! Went for Notary Service. Fast, simple, and free! I love NFCU. The woman who helped us was polite, respectful, patient, and professional.”
“Amazing and quick customer service. I had a new account set up within minutes and was treated extremely well. Destiny Ybarra was fantastic and I would highly recommend her and this branch.”
“Great location to get to. Seemed to be pretty busy! Was here to close out on a refinance loan. Very nice employees and great customer service. Didn't have any issues during my visit.”
“Linda Hook is Fantastic! She is so helpful and makes this company shine with her job knowledge and bubbly personality. You have a fantastic employee and an advocate that speaks highly of your company and your services.
Great Job!!!!!”
“I have had great experience with RBFCU. I use the one in Kerrville. They have done many transfers, plus all the usual tasks. Today, Juan helped me with the limit on my debit card so that I could run through a big charge. He was efficient and very polite. I am happy!”
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“Our warmest Thank You to Chris Rodriguez! Chris went the extra mile to help my elderly mother with communicating to her credit card service department. We love this bank and branch because the people who work here treat us like family. Thank you for growing a wonderful Team!!”