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“This store is an excellent experience. Mr. Ravi (Mr. Rafa) is a very kind and kind person, he advised me on everything I should do regarding my daughter's tablet and without his recommendation and advice I would not have been able to get Amazon to recognize me. a guarantee from that team, which I didn't even know I had, his support with that speaks very well of him. Grateful to him and of course I recommend his services 100%, thank you very much.”
“Amazing customer service!!!! If you are in the area this Metro PCs location is the BEST to go to in the area. I went to the one on Eldorado in Little Elm OMG!! It was an AWFUL EXPERIENCE!!!!! They didn’t help me and was EXTREMELY RUDE!!! I couldn’t believe I was treated that way. I immediately reported them and filed a complaint with Metros corporate department. They need to shut them down! So never go to that location. Go to the Colony Metro, Eric is extremely helpful, kind, and actually fixed my phone. Thank you so much for assisting me today Eric!!”
“Claudia is amazing! I'm visiting from Florida, And my phone just stopped working. Came to the store hopefully to fix it. And she did! She awesome and a great human being. She needs a raise.”
“The greatest Verizon I’ve ever been to. Craig and Maddie were so helpful with my family when we were switching from AT&T to Verizon. We got such a good deal and free phones! The customer service was amazing and they were so accommodating! Craig and Maddie are the GOAT. Highly recommend this place!”
“My customer representative was Tim. He take good care of me. Listen to what I needed and help me get the best offers. If you need good customer service that your store!”
“No, we were having trouble for international calls and high bills with AT&T so we decided to switch over to cricket. The young man working there named Vencat really knew his stuff much better than any of the standard like AT&T stores he set us up was very thorough and even got us going on HBO. I’m giving him a five star rating.”
“I recently visited the T-Mobile Store in The Colony to resolve a complex billing issue, and I had an outstanding experience. Noor, who I later learned is the Store Manager, was extremely diligent, patient, and committed to getting everything resolved correctly. She took the time to walk through the issue thoroughly and made sure I fully understood the outcome.
It’s not often you receive that level of care and professionalism—this was truly a great customer experience. Highly recommend this location!”
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“I came here with very minimal hope that my iPad could be fixed since it was bent and screen was broken. My iPad was fixed with at most care. I am a very happy with the service.Thank you.”