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8:30AM - 5PM
5200 South Colony Boulevard, The Colony
Post Offices
8:30AM - 5PM
8811 Teel Parkway Ste 100, Frisco
Post Offices
“This United States Postal Service location is a great neighborhood post office. It’s clean, modern, and looks fairly new compared to a lot of older USPS buildings.
It’s on the smaller side, but in a good way. It feels manageable without being lacking in services. Parking is shared with nearby stores, so you may have to walk a bit, but it’s usually not too bad unless you hit peak times.
Inside, things run efficiently. They tend to move the line quickly, and if you avoid the busiest hours, there’s very little waiting. The counter staff I’ve interacted with have all been friendly and helpful, which makes a big difference.
I also like the self-service options. There’s a machine for buying stamps and handling simple tasks, plus an indoor drop box you can use. You can access the drop box and PO boxes after hours, which is really convenient.
The one thing this location is missing is a drive-up drop box. For quick drop-offs, especially when parking is tight, it would be a huge improvement. Having to park and walk just to drop a letter or small package is a bit inconvenient.
Overall, though, this is a well-run, full-service post office that’s small enough to be efficient but still has everything you need.”
“Ms. Rita at the mail center was so kind to me! I had incorrectly brought my package in but she patiently explained the instructions to me so now I know what to do next time.
Exceptional service! Ms. Rita deserves a promotion! :)”
“Hidden gem alert — this little USPS location inside Frisco City Hall is criminally underused. No lines, no wait, in and out in minutes. Brooke helped me and was genuinely friendly and efficient. Handles pretty much everything you’d need from a post office. Almost hate to put this on Google and let the secret out, but they’ve earned it.”
8:30AM - 4:30PM
201 South Shady Shores Drive, Lake Dallas
Post Offices
“Had to post 5 star rated treatment I received from a gentleman named Larry at Lake Dallas Post Office, he found and re-routed my lost mail. Many thanks for your kindness, especially as I was calling from England.”
8:30AM - 5PM
320 South Charles Street, Lewisville
Post Offices
“I went here to get my wedding invitations hand canceled and mailed. I felt like a burden with so many invitations, but David was happy to help. Invitations came 2 days later and even had a cute love birds stamp! Great experience. No wait. David was wonderful!”
“My husband and I had a complicated change of address situation and Avis was incredibly helpful explaining how to navigate it. The best USPS service we've had in a long time.”
“Wow! I have used TF Resource several times, now, and I continue to be very grateful for the contribution to my business. They have helped me select and design printed products AND branded wear for my company that look great! Reach out to them!”
8:30AM - 4:30PM
1012 West Eldorado Parkway, Little Elm
Post Offices
“I’ve come in to drop off on two different occasions. Both times I was in and out. The second time when it was busy, one of the staff members opened up another line to get things moving. I appreciate the efficiency!”
“I went into the Summerside location today to pick up a package and the service was incredible! I was pleasantly surprised. Government offices are not typically known for great customer service. The ladies at this location are doing a great job! Aiesha is wonderful!”
“I just want to say, this is the nicest post office I have been to in Dallas. It was clean and best of all the customer service was excellent. The reps were smiling, answered my questions and they were so nice. Great customer service goes a long way and I must say they were the best.”
“Had mail that needed a signature. Place was super efficient and got me in and out in no time. There was a small line but each person was taken care of very quickly. The staff was nice and made funny jokes while we waited to get taken care of. Parking can be a little tight. The entrance is from the side coming off coit and not rolater.”
8:30AM - 5:30PM
194 Civic Circle, Lewisville
Post Offices
“First time going to this PO, but I was in the area and was happy to find this one. First, the parking lot is huge and easy to maneuver around. It was so nice after dealing with the parking at my local PO. Secondly, the inside was big, and everything seemed to be in working order. Another plus that I'm not accustomed to! And, the final plus, the workers were friendly and efficient. I really wish this post office was in my neighborhood.”
“I was able to pick up a flat rate envelope, address it, and ship it within 10 minutes.
There were 2 employees working and a line of about 4 customers waiting at 10am on a Tuesday.
Staff was professional and friendly enough for my liking.”
8:30AM - 5PM
3755 North Josey Lane, Carrollton
Post Offices
“I don’t come to this Carrollton post office often since it’s not the closest one to me, but on the rare occasions I do, I’ve had the pleasure of Randal assisting me. Most recently, I had to come in for a change of address after a family member passed away, and he was so lovely, positive, and welcoming. He made a stressful situation so much easier to get through.
If you ever have the chance to interact with Randal at this location, you’ll see what a class act he is. Post offices need more people like him.”
8:30AM - 5PM
2030 East Jackson Road, Carrollton
Post Offices
“Should have posted this earlier but a few months ago I was new to shipping items. Ms Alex helped me figure out the process and made me feel comfortable in my shipping of packages.”
“I've always had a great experience here with friendly staff. Depending on the time the line can get a little long with rush hour but very straightforward and easy, especially if you have your package pre labeled (or use the online Click-N-Ship service). Thank you always USPS!”
8:30AM - 6PM
8700 Stonebrook Parkway, Frisco
Post Offices
“Some people are super kind and helpful and some people are less kind. But since June, I think 80% of the time I am really happy to go and feel like the staff cares. Next time I have a rude person I will be sure to note who and also name the awesome people too. I never pay attention to names when it comes to that. Actually, I will only post positives. It’s the post office. I would rather stay positive bc you know they deal w a lot”
8AM - 4:30PM
951 West Bethel Road, Coppell
Post Offices
“This location is very easy to get to to drop off letters. I use it all the time as it seems to shave time off deliveries. The drop off boxes are just North of 635 on Royal Lane. My recent trip was right on the way with minimal disruption of my route. I didn't actually time myself, but pretty sure it took less than 20 seconds from time I pulled in, dropped in mail and was back on the street.”
8:30AM - 5PM
450 South Denton Tap Road, Coppell
Post Offices
“Alice Tran is very supportive. The black lady on the left counter is pretty new and she wanted to charge me $7 for an empty plastic bag even when I already have the QR code for the return service. Alice was too busy but she helped to explain that lady and helped me to make the transaction very smooth. 5 stars for Alice Tran.”
8:30AM - 5PM
4475 Trinity Mills Road, Dallas
Post Offices
“I had to and send off my finger prints, to the Federal Bureau Of Investigation, for my Background Check, for job purpose and any Lies they may want to clear up, for sure before I go to court. They may want to get, with Kermit Helo, Christopher Hudson, BAFB, Old Base Commander☺️”
“Karsan and the team at this location have always been kind, patient, and helpful every time I’ve come in. Yes, service can be slow, yes, there are usually only a few employees, and many customers have time-consuming issues...but I’d much rather they take the time with each customer to do things correctly than rush through important transactions, where details can fall through.
What’s disappointing is seeing customers take their frustration out on the staff and speak to them in such nasty ways. Staffing shortages, delays, mail delivery errors and system issues are (most of the time) not the fault of the people at the counter. I’ve personally seen them handle long lines while still treating each person with care and respect.
The first few times I had to send certified mail, they walked me through the process step-by-step without making me feel rushed or an annoyance, and even while taking the time to help me, they still were were helping people in line as I stood aside and filled out info. That level of patience goes a long way.
It’s okay to be frustrated with wait times! Your feelings are valid, but it’s not okay to take it out on employees who are simply doing their jobs and trying to support themselves/their families. They deserve patience and respect. Go write a letter instead of being rude to them :(”
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“I know that the post office might not be everyone’s favorite place. But, I went there today to make a package to a family member. The person behind the counter was so friendly and helpful. We even laughed and joked. She thanked me for putting tape on my envelope.
I will definitely go back to ship more things.”