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“Andre helped us out today getting new inserts for my flat feet. I’ve worn inserts my entire life and these are going to be a game changer for me. I’ve paid $600 at the doctor for inserts that don’t even last me a year, so these are very reasonable for the lifetime system. Can’t wait to wear these 24/7 and keep feeling the difference in my feet and posture!”
“Excellent customer service. Very friendly and knowledgeable about the shoes.
They also have a foot scanner to give exact shoe size which was exactly what I was needing. Left with just what I was looking for!”
“I purchased over 35 luggage tags and had them all branded differently. Bella and Kylee were absolutely wonderful. Not only did they brand all the tags, they visited with me and genuinely inquired about my job and life. They are both the epitome of professionalism and care. They rock. If you go to The Woodlands say hi to them.”
“I went to this store and got me and my son matching fits to go take my son to the Zoo and they found everything I wanted down to the socks and the customer service was hella dope ??……Angelo M. Is the gentleman that help me get fresh and he’s very hands on and very patient and passionate about helping you find what you want and the news Styles Angelo is super Respectful and funny he make you feel like family….and plus Angelo is so down to earth ..?? I can promise you that if and when you go to the” Vans “ Store in the Woodlands Mall you want be disappointed and they will even give you a chance to win Free “Vans” customs made …….Here’s a Picture for the viewers to see?……Thanks. Angelo M. You’re the Best ….plus because of him I got so many Compliments shop Vans at the Woodlands Mall????”
“Absolutely love this boutique the unique clothes and styles, the staff that works there is so friendly and helpful. I travel a lot and when I come back into town this is the first place I go to check out the new arrivals”
“I got my shoes a little bit ago and I still absolutely love them. Tatianna was a great help! She helped me find the perfect pair of docs and really helped make sure I got what I wanted. These ones also haven’t been hard to get used to either.”
“My wife and I visited the Woodland store yesterday. We were met by Cheyenne and she helped us find the shoes we wanted to purchase. She was professional and knowledgeable about the New Balance brand. She is an asset to this store and to New Balance for her outstanding service.”
“This is a great little JJill store. Helpful customer service. Great selection. They even have the hard to find Fit line of clothes. It’s a bit hard to find. But it is in the North Commons next to Fabletics and across from Sixty Vines. There is metered parking in front and a valet nearby. Handicapped and free parking is behind the store. Enjoy!”
“The staff was awesome! I saw they had Sam and Colby merch and was wanting more and they guys there offered to order anything I wanted and I would have free shipping! They definitely did great and I look forward to seeing my shipment in a few days :)”
“Bryan at Johnston & Murphy in The Woodlands Mall provided outstanding service. He assisted my brothers and me with professionalism, product knowledge, and genuine courtesy. He consistently creates a welcoming environment and represents the brand with excellence. We truly appreciate his help and the way he carries himself.”
“I had such a wonderful experience with Veronica Rodriguez at Madewell! I came in looking for an outfit for an upcoming event, and she absolutely nailed it. Veronica has a true eye for style—she picked out something I never would have chosen on my own, and I completely fell in love with it. Not only did the outfit fit me perfectly, but I left feeling confident and excited to wear it. Veronica made the whole process fun and effortless. I’m beyond happy with my purchase and highly recommend her if you’re looking for a stylist who really gets it!”
10AM - 5PM
430 Sawdust Rd, The Woodlands
Shoe Stores
“I love Matty and Linda! Mattie has kept me pain free from the soles of my feet all the way to my neck! I am twelve years wearing the custom inserts Mattie makes just for my ankle issues. I can walk 3 miles day and go up and down stairs no problems!! I only wear shoes from his shop. They are of the highest quality and look beautiful ?”
“Beyond grateful for the kindness we received from Dani K and her team. We had and issue with a pair of boots (manufacturing problem) she went above and beyond assisting us. She and her team exude professionalism and unwavering dedication to customer service.”
“I personally had really friendly service from everyone. The cashier was so nice. It was a Complete turn around than the rude store next door. I love the tshirt selection here! Def. will be back again ☺️”
“Deerbrook mall didn't have shoes for my girl there. So called the store at Woodland mall . Kindly they said they will hold the shoes for us till tomorrow. Do nice thankyou!”
8AM - 10PM
1360 Lake Woodlands Dr, The Woodlands
Shoe Stores
“I have to give a shout-out for going above and beyond in customer service. Today, I bought 5 items and was missing 1 when I arrived home. I called and actually spoke to the young woman who checked me out. She checked her cash register area, the basket area and parking lot. PLUS she checked the video recording after I told her the check out time on my receipt. It revealed she definitely placed the item in my bag and showed me placing it in the back of my SUV. Then I remembered that that shortly after I left, the two weights I bought were rolling around, so I stopped and put the bag and weights in the front seat footwell and the item must have fallen out then. This was out of range for their camera. Obviously it was all my fault. Great detective work though!”
“It's inside the mall on the second floor as you come out of Nordstrom.
Employees are very friendly and professional. Had to make an exchange and they were quick to help. Great experience”
“Great location for this store. As you walk, in Irina greeted everyone with a smile. She was extremely professional and very stylish. Irina went above and beyond to help me with my needs. She has phenomenal tastes helping to pick out clothing, shoes, and handbags. She never rushed me and was kind. If you come into this store, be sure to ask for Irina, you’ll have the best overall experience.”
“Wonderful service from Dallas, really appreciate the help & time she put into helping me find the shoes I needed. Really sweet employee who was swamped with the other customers and things she was doing around the store alone. Will definitely be coming back!”
“I had to unfortunately return some shoes from the Nike Lego collection I purchased online for my son due to his foot growing too fast lol! Colin was super helpful during the return process and even helped me learn the difference between the styles (gt cut 3 vs hustle d 12) and helped me pick out a shoe more suitable for his growing foot, while still being able to rock the Lego collection!
I was pleasantly surprised because this location doesn’t carry children’s items that Colin was very knowledgeable about the products and was willing to take the time to talk things out with me!
Thanks Colin!”
“Urías was extremely helpful after speaking with Jackie the previous week and both were very informative on Flex Friday deals. Amaya was also very courteous and patient at the cash register even with a huge influx of customers on tax free weekend!”
“First time to shop at Free People. I will be going back there to shop. Outstanding customer service. Great atmosphere. Clean and prestigious store. Would recommend to family and friends.”
“I love this location. Safe and clean. I met Miss Liz and she is so warm and so friendly, everything you want in a SA. She is very knowledgeable and extremely helpful. Liz made my shopping experience one I won’t forget. Thank you!!
UPDATE: Went back 2 weeks later for a wallet to match my Alma and unfortunately, Liz was off work. I was helped by a senior sales associate named Reagan. While Reagan was very nice and helpful. She did Shade my purse charm because it was not Louis Vuitton. So basically, she “Pretty Womaned” me and ruined my entire experience and upset me for the rest of the day. Mind you this was $1000 wallet, Not the largest sale she probably had that day, but maybe the largest purchase for me that day for sure. I read other reviews about this location, having snobby sales associates, and That I should go to the galleria, I felt safer at the The Woodlands, but from now on, I will either order online or go to the Galleria. It’s my purse, I paid a ton of money for it, and I will put on whatever charms I want on it”
“Genesis was the best“I recently visited [JD]and was blown away by the level of customer service. The staff was incredibly attentive and made sure all my needs were met. The product I purchased exceeded my expectations in terms of quality and value.
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“First time shopping at Tyler. The customer service was amazing!!! Katie helped us pick out the Blender Sunglasses we needed for my daughter’s beach volleyball summer training.Highly Recommend!”