“Great experience really great staff everyone I spoke with from start to finish and always answered all my questions till today trucks obviously are amazing brand new still have stickers on them will be definitely continuing Buisness with barko and probably will be getting a second truck soon for my fleet”
“Rented a jeep wrangler from Rugged Rental. Shuttle service to and from SLC airport was excellent everything about my experience was great they even provided me with a complementary cooler to use for my trip. I'd highly recommend them, and I'll use the again the next time I visit.”
“My experience with Box-n-Lock and it's manager, Tom, is nothing short of excellent.
The staff has always been very helpful in finding space that fits my needs.”
“Summit Fleet is such a great company to work with. I am really impressed by Summit Fleet Utah team especially Mike M. and Anna R. their commitment to going the extra mile for me and our company has been AMAZING!!!”
“I keep my extra things that I just don’t have room for yet at AAA Storage. The place is kept clean and a little hidden away which is security in itself. I’ve never ran into any type of rif raf there in over 2 years, so needless to say, I’m very pleased and feel secure in leaving my belongings stored here.”
“We bought a semi from this dealership working with Bert Walters. Flew from Nebraska to Salt Lake and well worth the trip. Bert was awesome to work with and the equipment was as advertised. Solid up front experience and I would highly recommend to anyone looking for good equipment and great service.”
“Great price! Roomy cab with room for 6 adults. Clean. Wall slats provide lots of ways top secure the load. Love the lift gate! Great truck! Good service. After hour drop off. Fuel level gauge is slow to respond so it is easy to return with more fuel than you started with. Remember to ask for the nearest diesel fueling location before you leave.”
“Thank you penske for getting back on road 4/25/24 , thank you to all the mechanics and service department people, you guys are the best ,keep up the great work ? ?.Thank you from truck # 356905”
“Affordable rental car was by far the easiest rental car agency out there. They were quick to pick up and drop off. They were the most affordable place to rent a car. They even called us more than once to make sure we had a ride to the location since we were flying in and rented from the state street location. The workers were so down to earth and nice. We had one little issue with the car too and they did a great job at resolving the issue. We will definitely be renting from them when we go to SLC! If you want to save a headache you should too.”
“I'm so sorry that I forgot your name, BUT front desk woman with the cool tattoo thing on her finger (looks like a ring tattoo) THANK YOU SO MUCH!! YOU ARE SO AWESOME!! If you see whom I am talking about, she will take care of you and all your UHaul needs!! Please, Mr. Manager, give this woman a raise!! Thank you again!! (I will edit as soon as I figure out your name!!)”
“All of the ladies at check-in were AMAZING!!! I have never been treated more respectfully by anyone. Stellar customer service. They have. They definitely earned some repeat customers. Thank you so much!”
“Renting here was very easy, fast, and the truck was clean and ready to go! The customer service was excellent and they even have storages for rent for last minute needs.”
“The service rep was kind and professional when he called the day before to make sure all was good to go and asked if I had any questions for my 7 am pickup. The uhaul was like brand new and clean. So easy to use on the app for pick up and drop off since office was closed. Easy to add more time since my move took longer than anticipated. Canyon Storage is a 10!! Affordable! Thank you”
“Good people and great service. I needed a truck for the day locally, and they had one. The truck and the business were clean and well maintained.
Even though I did not need them, they had significant moving supplies. And some really cool model trucks around the shop.
They are a little difficult to find. But that may be why they had availability on short notice.”
“They are an outstand team to work with. Highly recommend them the shop, back office and lease were easy to work with and a huge factor in my companies success in my first year!”
“Jeff is amazing he took what was an absolute mess of a nice from a crappy moving company this morning and turned it into a great day by saving our bus with a lady minute rental and by being super kind, helpful and friendly!”
“Excellent service and knowledge. Robert, helped us with our transport trailer. We got it at another location and he didn't hesitate to come out and help us load our vehicle and tie it down. He was super nice and provided excellent advice on how to drive with the trailer. This guy deserves a raise and a bonus he's an excellent employee.”
“UPDATE: I am editing this due to owner involvement. The following day after the transaction, the owner did issue a refund to resolve the problem. We had already completed the refund through Uhaul, so we issued them the refund back. While I do not like that I was told there was nothing they can do originally, I do appreciate the owner just handling it to fix the problem. Because of this, I have changed my review. 4 stars, but would have been 5 if the worker at the time had taken a little extra time to resolve the issue or at least let me know they would work on it the following day.
ORIGINAL POST: Look at the ratings people. Rented a Uhaul and drove it 3 miles. They charged us $69 because it showed we did 50 something miles. I called and said I have photos, and what I was told by Utah (yes that is his name) was there was nothing they could do and I had to call Uhaul. Making mistakes is not an issue, but putting the problem solving solution back on the customer who didn't make the mistake is not cool. We called Uhaul, sent the photos and got a refund. We were told the store could have done this if I had photos....so apparently they just don't want to put the work in.
Look, you have to trust the people who work on your car with a high level of ethics that they will do what's right and not skimp corners. If they handle. Uhaul this way, can't imagine they do any better on your car. I am filing a complaint with Uhaul regarding this station and indicating that there may be some funny business going on since 50 something miles seemed to have appeared from no where. If you have to rent a Uhaul, triple check your stuff. Pictures of everything. If you are taking your car in for work.....I'd say be cautious.”
“The day before heading out for a camping trip my personal truck had an issue. Enterprise Truck Rental helped me get a truck that could tow my trailer and saved our vacation. Lisa was very helpful and checked in with me to make sure the truck was working as planned. I would 100% use these guys if you need to rent a truck.”
“Excellent Customer Service ? Always So Friendly Along With Helping Each Customer As Family. The Gentleman Helped Us Get Truck And Trailer In One Spot. I Totally Recommend If You Need A Day Trailer Or Moving Trailer Stop On In..?”
“A small family owned business that has been in business for many years. They do their best to move your load and make it on time, they also do cross dock and reworking. They are first come first serve”
“Yes! If you need a place to rent this is the place.. Great management,Great customer service, and just a great prices… The Manager is the Best part about it.. she helps she listens also Enforces the rules.. so don’t get mad is Rules!
Great job Ms Shaylee.. sorry if I butcher the name lol???”
“I reserved a U-haul with Bubba's. I was in and out in about 15 minutes upon picking it up, they were quick to help hook up the trailer and I was on my way. They will show you your charges and total and email you your receipt immediately after paying.”
“Paul the owner/operator is patient and great customer service. Van was clean. I like this place. Always in and out. No problems! Highly recommend for can rentals.”
“I probably wouldn’t have gotten my rental truck here if I had looked at the reviews first, but I actually had a very positive experience. I showed up about 45 minutes late to my pickup because of something that came up that morning and they didn’t give me any problems about it. I don’t remember their names but I was helped by a man and woman who were both very friendly and despite being late, still let me call my primary car insurance to confirm that the rental would be covered. The truck was perfect for our move and because we were dropping it off on a day they were closed, they told me to just bring it back at any time. So I got several extra hours out of the rental that ended up being a huge help.”
“Deborah was informative and knew how to do her job. If you’re renting for the first time and don’t know well the process, this location would be your best bet.”
“We had a great experience here! The man(owner?) I worked with was super helpful, fun to talk to and we were on the road with our trailer in a jiffy! We had a reservation, so not sure if other reviews didn't, but seems like with anything you have to reserve on app anywhere you rent. Google needs to move location point to correct location. I submitted an edit, we'll see what happens”