“Shocked to be writing a good review about USPS. My whole life I have had horrible experiences going to USPS (in Florida, mainly), but today I was surprised. I was one of the first customers there once the doors opened. I was taken care of by Mark Mczeal who guided me through which envelope to use and helped me to make a sensible choice. I truly appreciated his excellent customer service.”
“I come here all the time to ship things off from Mercari, and I've always had a pleasant experience. The staff here is quick and efficient, you'll be in and out in only a minute. There's also a self-serve drop-off box if you already have a shipping label created, which makes the process of mailing things out even more streamlined. This location is very stress-free in my experience, and they usually ship your package out by the next day.”
“Staff were friendly, polite, efficient, and knowledgeable. I came in around 10a on a Tuesday to get a package put together and shipped, gentleman at the counter packaged it for me. Took 5 minutes. The service here when I’ve gone has always been consistent and it’s definitely my preferred location in Midlothian compared to others nearby.”
2 - 4PM 10AM - 1PM
4944 Millridge Pkwy, Midlothian“Pavel offered great customer service. He had a line out the door and nobody knew what they were doing and he stayed patient and kept the line moving. Great job, Pavel!”
8AM - 5PM
7501 Lady Blair Ln, North Chesterfield“Clean reception area. It was closed when I arrived. I dropped my letter in the stamped letter box. Sign on the door about passports appointments. Anyone scheduled may want to check ahead of time to be sure someone will be available to assist.”
“I have five applications for new passport this morning at bon air post office Chesterfield. Mahogany Helped my family and the whole process was done within 30 minutes. Mahogany is very professional and fast.”
8AM - 5PM
3930 Meadowdale Blvd, North Chesterfield“I would like to Compliment Sandra. She is very knowledgeable, and pleasant to all customers no matter how busy the Post Office is.I have one request. Please put the stamp machines back in the Post Offices.”
“I just had to visit to send my information for a passport and they were very helpful. They gave me what I needed and we were done quickly. They were very nice to my kids as well and gave them stickers.”
“Demond Denson provided excellent customer service, USPS showed needed medicine was delivered but not received. Off on the proposed delivery date, he pursued and found the VA medical and delivered in 2 hrs. Thank you!!”
“Christina Sow was a great help to me when I went in to send off a return package I had received Saturday she totally understood what I was saying and gave me the best option to use so it would not be an overwhelming expense”
8:30AM - 12PM
5300 Klockner Dr, Henrico“I had a positive experience my first time here. I was picking up an oversized package and the employee was kind enough to help bring it to my car. They weren’t busy that weekday morning, and I was 8 months pregnant, so I really appreciated them going above and beyond”
“Mailed a package here on 5/4/23 at 11:20am. No lines & quick service. Robin was very nice, friendly, and literally took only a minute to complete transaction.”