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“Had a great experience visiting the Verizon store and Doug was so thorough and helpful with the whole process regarding getting a new sim and discussing with us the benefits of trading in and upgrading on our current plan. Made the experience smooth and convenient and looking forward to coming back and working with Doug again!”
“Verizon representative named Coffee provided excellent customer service for us today! Phone was hacked. He knew exactly what to do to help us scan for malware and protect our phone data going forward. Highly recommend! Thanks for the great customer service!”
“Very thankful for great help from GRACE at the Atlas Walk store. I am 82 and really appreciated her knowledge, patience and kindness explaining my questions about using my smart watch and cell phone Thanks.”
“I had the most wonderful experience visiting AT&T. The environment was so friendly and welcoming. Shaq/manager helped me with the process of purchasing a new phone and made the transition easy. 10/10 costumer service!!”
“Outstanding service.
The staff is very knowledgeable and very helpful.
The whole staff has a very pleasant way of treating customers with respect.
These young staff is an asset to Verizon.”
“This kiosk always delivers a straight forward approach to its customers while guaranteeing they walk out with a great deal! Definitely swing by if you want to switch over, they make the process quick and clear”
“Went to this store to switch from verizon Last week and the team there helped me out to the max got me on great promotion and Also helped me save money not only my bill but Also out of pocket I would recommend going to this location for the best customer service there’s also this handsome assistant manager that has A1 customer service and his store manager who was amazing as well making us all laugh and having a enjoyable experience I will be coming to this store for now on moving forward”
“Kimberlin is the person to go to she is so honest and so nice and very knowledgeable and helpful I had to give her five stars she did a great job she didn't just try to sell me something just to make money off of me she really tried to actually help me really made me feel like she actually cared and I'm just really grateful if they had a couple more stars I will put it thanks again Kimberlin..,?”
10AM - 9PM
7305 Sudley Rd, Manassas
Mobile Phones
“Amazing customer service! I always enjoy coming to this store. I have been a loyal customer for 3 years and the ladies here are amazing. They always help me whether it’s with my bill or for a new phone, with a smile on their face.”
10AM - 8PM
8027 Sudley Rd, Manassas
Mobile Phones
“So my experience here started off on a low and ended with a high. All thanks to a certain T-Mobile representative named Sebastian!
Initial walk in, issues with T-Mobile rep Alex: When I walked in, there was a line to get service which was fine with me. After 10 minutes waiting this guy walks in and the Representative took him dismissing everyone's time who had been waiting. His name is Alex and he is extremely rude! Don't go to him, I tried to warn you. He is not friendly and his vibe is not welcoming! Alex will have everyone jump in front of you while you waiting just like he did us today. Again, don't go to Alex.
Experience changed, Sebastian: Sebastian came from the back of the store and I was instantly greeted. What's crazy is that Alex told him that someone else was next when I was the one that was next smh. Anyway, Sebastian took me and he was really knowledgeable and kind. You can tell that he really knows what he's doing and all the other Representatives go to him for questions about the phones from customers. Go to him with all your promotions, services, anything you need he can do with no problem! He is a great representative and more importantly a great person! Please give him a raise!
Overall: This store depends on who you have as your representative in order to give you an experience. If you want bad service, rude and an unwelcomed atmosphere, go to Alex. If you want an exceptional experience and a representative who is great with promotions going to get you good deals and care about all your needs, go to Sebastian.”
“I called so many people before calling A+. He actually listens to you and explains the process. Very nice guy. He wasn’t able to help me but he helped me understand how and why and what to do next! Great service and trusted person.”
“Outstanding Team at this store. Abby was very polite and welcoming when I entered the store. Abby provided patience and her support throughout the entire process couldn’t be anymore please with her customer service support.”
“1st time ever going in it's one of the best customer services I've had in a very long time the young lady stayed open to help us my friend got a new phone I will be getting a new phone Monday I highly recommend going in and talking to them if you're trying to get a new phone ?”
“Had a less than perfect experience at Fair Oaks Mall on Saturday evening went and met with the VERY helpful (I’m so sorry I forgot her name) lady who was there and was very helpful on Sunday morning
She got me and my watch up and running in no time
Thank you so very much
200 stars!!!”
“I had an issue with one of my devices and the manager helped me out with a great option to finance a new one . I am very happy with my services and will make this store my go to !!”
“Great staff, clean and efficient. Derrick was knowledgeable and communicated well and answered all my questions. Brayden was my sales associate, kind & patient with me through the process.”
10AM - 8PM
8410 Sudley Rd, Manassas
Mobile Phones
“Rebekah did an amazing job with the upgrade. Me and my mom were helped in a timely manner on a super busy sunday night right before closing. Rebekah deserved that raise !!! Go see her if you need an upgrade or new service she's going to get you right !!!”
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“i never liked going into cell phone/internet retailers, but this location rep, Varun helped me with setting up new verizon cell line, found me cheapest to way to set my new line, and combine cell service and fios service to lower my bill.
highly recommended, if you need switch your provider to verizon, this location is it”