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“Pam and Speedy tag teamed the diagnostic of my car together and Speedy provided me with few reasonable prices for the part that is needed for my car. Glad I found them online.”
“This is a fine tuned process to check in for service. The staff is A-1 and works as a well oiled machine. From front desk to the Tech team, each one treats you with such dignity. No one does it better. No one.”
“Mini of Richmond has wonderful cars. But most of all they have excellent service. They listen and listen again until they know what your car needs! My Mini Cooper pulled to the left and had an odd sounding noise! (Pretty vague, I admit). The service techs aligned my car perfectly, and balanced and rotated the tires. A few test drives during all this resulted in my car coming back to me like it was new! Thank you Mini Service for doing things right! Excellence is so valuable these days!”
“I called at 10:30 with a description of my problem. At 11:30 JK called with a diagnosis and estimate, and at 3:30 I picked up the car with a new alternator. Excellent service from this independent shop.”
“Kevin is always very friendly and professional!! He makes getting my car serviced super smooth and always keeps me in the loop with unexpected issues related to my car. I gladly drive the distance knowing my car will be taken care of!!”
“Thank you to Tyler, Mike & Trevor for the best car buying experience! They were so friendly and personable and made the process so easy and comfortable. So impressed with the quality of their pre-owned cars and the warranty. Will send everyone here!”
“Kahlil and Savannah provided amazing service! They were knowledgeable, quick, and transparent about everything. Savannah did everything she could to resolve my cars issue. :)”
“Incredible service! They were incredibly accommodating and communicative. They helped me out when my car broke down in the middle of the week. They figured out what was wrong in a timely manner, reached out to me along the way, and fixed my car as soon as possible, for a reasonable price. The owner went above and beyond to help me out. I'm so incredibly grateful that I found this shop! I'll be back for anything I need in the future. I would definitely recommend coming here for any car service you need.”
“Considering this was a major recall issue, I think it went fine. I could have used more consistent communication from the MB of Richmond sales guy (logan), but he was GREAT and seemed as though swamped with work. Car is back and running top notch.”
“Yo HIGHLY RECOMMEND if you need any JDM parts Highly recommend Jspec. Dudes are mad cool and are willing to work with you on making sure you’re getting the right parts and the best bang for your buck ???????”
“Paul and Paul Senior are absolute masters of their craft. From the moment you walk into the shop, you can tell it’s a well-organized and tidy place. The atmosphere feels like you’re hanging out with your best friends—totally relaxed and not at all intimidating.
These guys are quick, efficient, and always use common sense when diagnosing and repairing your car. They don’t gouge you on prices; everything is completely fair and reasonable. I’ve never experienced faster service anywhere else.
I’m a Car Medics customer for life—these guys are truly the best at what they do, and I wouldn’t trust anyone else with my Icar.”
“Richmond Automotive is amazing! Big thanks to Falah, the best car salesman I've ever met. Super helpful, honest, and made the whole process easy and stress-free. If you’re buying a car, definitely ask for Falah—you won’t be disappointed!”
“Had a significant electronic issue with my car on 64 near this shop. I was able to drive the car there and requested they run diagnostics - with no advance notice. When I walked in the receptionist was on the phone explaining how busy they were to another customer. She asked the owner if he could help - he dropped what he was doing, took the car back, ran diagnostics and reset the system. He advised he believed it was safe to continue driving. We continued our trip with no problem. GREAT service.”
“I have loved everything about my interactions with this Ourisman dealership. We started in service with Adrianah. She was super helpful and diligent in her follow-up all the way through our transaction. What an asset!
Kenneth could not have been a more pleasant person to work with as we transitioned from service to sales.
The final mile with Justin was easy. If you are buying a car, he is worth calling! I felt like the entire staff was too notch. Thank you!”
“Awesome experience... Had a 900 am appointment, and I was out by 945 (oil change and got rotation). Even applied an online coupon ($25) without me having to ask for it. Can't ask for more”
“Used amigos for an emergency repair on the front tires of a big box truck that had a blowout. They were fast, and did it for a price that no one can complain about! I have since taking my personal vehicle there to have new tires put on, not used and they were excellent, informative, knowledgeable, extremely polite, fast and efficient. The price was better than anybody else in town for high performance low profile tires, Will definitely use them again!”
“Just had excellent service from Xavier and Kyle!! Had an inspection and work done on my car at the end of April and learned that brake lights were out today (5.31) as I was just about to head out of town. Xavier was so polite and understanding when I called and when I arrived, Kyle was awesome as he quickly checked and changed my lights. In and out in under 20 minutes and my trip is hardly interrupted???? THANK YOU!!!!”
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“Certified is top notch! Certified service, support strategies on ways to pay was out of this World and most of all im back in love with my car! Thanks Certified for being Certifiedable ?❤️‼️??????”