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“Absolutely love our wood stove and fire resistant stone wall! Incredible job. Thank you to Josh and his team for doing such amazing work getting this all set up and for helping us to find exactly what we were looking for in our home! Such wonderful people here and they make it an enjoyable journey from start to finish and beyond. Everything turned out even better than we hoped and the stove is remarkable efficient. We would happily recommend anyone looking to warm up there environment to choose Hearth and Home Shoppe!”
“Friendly, helpful service!Came in to buy some hvac filters, electrical parts, and more...staff was knowledgeable and asked great questions to help me decide on best parts!Highly recommend Pleasants!”
“I needed a heavy duty wire cutter and harbor freight had best price -far lower than other local home/garden stores--for this tool I'll likely use only for one particular project I have.”
7:30AM - 4:30PM
1901 Ellen Rd, Richmond
Hardware Stores
“Great customer service and the staff was very tentative and quickly found and handed me my purchased item. Would definitely recommend. From walking into the door and out with my purchased item only took about 10 minutes.”
“I own a landscaping business and I’ve been coming here for years with my broken equipment equipment that needs maintaining. Everyone here is so wonderfully helpful, especially David, who goes above and beyond to make sure I get the help I need. He has helped me with my new equipment purchases and has helped me to understand my equipment better.”
“This is now my hardware store of choice because of the knowledge, service, customer support and the employee's attitude! The only this I would recommend is to offer a military discount like Home Depot or Lowes. But even that will not change my mind.”
“The gentleman worked to get everything I needed for some projects. The place is chock full of everything from A to Z. That is because our projects for our homes can range from A to Z. All you do is walk in the door and you’re greeted with a friendly voice. Let the gentleman answer your questions and find what you need. As a new resident of Richmond I’ve found my hardware store of choice. Lett them be yours.”
“Highly recommend this place, been coming here for awhile and haven't had a bad experience yet, good finds and reasonable prices. The crew in the bolt house does great Berkley and Randy are always very helpful and make sure you get everything you need”
“Brandon was super! friendly though and very knowledgeable! I would highly recommend him! He is a Christian so I would recommend him to anyone because he does his work for the HIGHEST POWER(GOD)”
“Cheapest place to get a key made. Unlike the kiosk that costs 10 bucks to ship your key later on, you will leave with your copy right then! Makes much more sense if you ask me.”
“Wow. Such a fantastic store if you have plumbing needs. Everyone in there is extremely knowledgeable and nice. I have an antique house and know very little about plumbing. Every time I’ve been on they work with me and go the extra mile to help diagnose my issue. They’ve been right each time. Plus they’ve been over the top kind to my 2 year old. Definitely recommend l”
“This is a great Home Depot! Its local, so right down the street from the house, and the workers here are as helpful as they can be, and friendly every time I've ever visited.”
“Friday afternoon at 3pm—I was in desperate need of help identifying new conveyor chains for a machine in our manufacturing plant, and came to Grainger because I was in need of help identifiying the most accurate replacement parts. I am new to my industry and only had a few clues to guide me. Tiana sat right down to her computer and got swiftly to work helping me in my search. We spent nearly 45 minutes comparing my photos to their stock and identifying the appropriate chain links. Tiana was so kind and patient with me, and worked with me to find items that would be available for pickup by Monday. I am grateful for the attention she afforded me in my search, and I want to share this stellar review because it is rare to find folks who are willing to take on a challenge these days, and to do it with a smile and a laugh is even harder to come by. Thanks Tiana! Thanks Grainger team! I’ll see you all next week to pick up our thousands of links ?✅”
“As a contractor who uses online ordering, they are improving their services. Lately most if not all items were picked correctly and ready for pickup when I arrived.”
“Whenever I need plants or gardening items, I check here first. Their prices are very reasonable and most of the time, their plants are in really good shape. They have a good selection of plants as well as foods and fertilizers. I've gotten so many plants from them that have just flourished! The only downside is that it depends on the staff on duty as to how much they know and are able to help you with the plants. If I want something and they don't have it, I've had employees at this location take the time to help me go to the website and find it, then figure out free shipping. When my mom wanted an item and the website said they had a lot in stock but we only saw the floor model, a few employees went out of their way to go looking in the back in the unpacked delivery. They found a bunch of them and brought them all out to us! Now we have a nice wood cooler for the summer. The staff at this location are very nice, their selection is really good, and they take really good care of the plants. This is my favorite home Depot, locally, and it's not just because it's right across the street from my neighborhood.”
“I enjoy walking around and checking out what they have to offer. Furniture, lights, rugs, all kinds of stuff for the houseCleaning supplies, appliances, cabinets, doors, and windows. This is a great place to find a treasure. Even if you don't buy, it's always fun to look at what's new.”
“I had an issue with flooring and the store manager was amazing. She was able to help me out and this is why I come to Lowes instead of Homedepot. Thank you Fatima and you run an awesome store.”
“The Assistant Manager, Don, is beyond helpful. Stayed with my husband and I while we looked for plumbing parts that were not easy to locate. Susan in that department was incredibly helpful, too! I was beyond appreciative of their dedication to solving our problem and locating the parts we needed for our repair. What a great visit to Lowe's. Thank you!!!”
“I needed some items to pass 2 inspections, and I was in a crunch. I used the online system to order and do a curbside pickup which was awesome as all items were in stock.”
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“Went to Lowes and received help in the Windows & Doors department, Adrian and Annette were very friendly, helpful, and knowledgeable ladies!!!! These two ladies are what great customer service is made of!!!!! Thank you both for the information and for a non-stressful time in the store!!”