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“I was very satisfied with the service I received on Friday, 4 April 2025. The young man that sold me the phone was very patient trying to find the plan that would best help me.”
10:30AM - 8PM
8328 Richmond Hwy, Alexandria
Mobile Phones
“Omg!!!! What a life saver. Phone was not working at all!!! Screen was frozen, took it to this gentleman and he fixed it in 5 minutes.
I am so grateful to him, the phone company said my replacement phone was gonna take 3-5 business days with my warranty. I definitely recommend and will def be back if my phone breaks again ??”
10AM - 8PM
7054 Spring Garden Dr, Springfield
Mobile Phones
“Roger was fantastic! He repaired my phone with cracks on back and front and fell in the sink. It was a crap hour but they got me all fixed up. For those who have T-Mobile...once you submit your claim this is the closest repair shop they send you.”
“A few days ago went to this Verizon store on Braddock across from George Mason University, Jorge greeted me with excellent customer service and helped me set up my new phone. Very knowledgeable representative highly recommended to ask for Jorge.”
“DeWan was extremely kind and helpful. He was efficient knowledgeable on the Fios packages. We appreciate his customer service as we are new to the area and needed to set up internet that we can rely on. This is at the 7301 Little River Turnpike location.”
“I was helped today by Amir, he was really helpful and I was able to upgrade my phone & do a trade in within a timely manner. The customer service was outstanding, He was so nice & very helpful! I’d recommend him if you were to go in and upgrade, or anything.”
“Excellent customer service the girl was super friendly and helpful we bought 2 ?? today ??February 19, 2024 Presidents' Day ? the short girl with glasses is very friendly and helps you a lot”
“Had a great experience with Vanessa as I upgraded to a 16e. Extremely nice & professional and very knowledgeable.
About a year ago, had an unpleasant experience at the ATT next to Pepe’s pizza. If there are any other ATT customers that want great service without any questionable sales tactics, I highly recommend seeing Vanessa and her co-workers at this location whether they are a new or current customer.
Thank you Vanessa!”
9AM - 7PM
3518 King St, Alexandria
Mobile Phones
“Had a great experience with John at the Verizon Wireless store on King Street. Straightforward, sharp, and easy to work with — he broke everything down clearly and made sure I got exactly what I needed without wasting time. No pressure, no upsell — just solid service from someone who knows his stuff. If you’re heading in, ask for John. He’s the real deal.”
10AM - 8PM
7018 Commerce St, Springfield
Mobile Phones
“Our son cracked his phone face and Christian was very friendly and helpful with fixing it. Service was quick and easy. We were in and out in less than 20 minutes.”
“Excellent service! Since the shop is a stand alone, you are able to be serviced more efficiently than their bigger stores. Highly recommended place to go for AT&T services. ??”
“I came to this place with a "cell emergency" a couple of years ago (phone wouldn't turn on even when fully charged) and they fixed it quickly and competently for a very reasonable price. Recently I came back with a stuck sim card and a question about replacing my screen. They were honest about pricing the screen costs (reasonable but perhaps not worth it in my situation) and didn't pressure me at all when I said I'd need to think about it, and got a stuck sim card out for me as well. Great place; I will never go anywhere else if I can help it.”
10AM - 6:30PM
7015 Old Keene Mill Rd #103, Springfield
Mobile Phones
“SPRINGGIELD, Va. - Running Friday morning, tripped, fell, my Otterbox was a wreck and screen a mess. So went here (in back of a commercial building across from Springfield Plaza, next to that pedestrian overpass under construction). VERY satisfied. Got told 'you're screen's not broken, just the glass screen protector cover.' No upsell or attempt to 'replace my screen.' New glass protector and new protective case - $30 total. Super quick, personable - five-star experience all around.”
“Keishla was the associate who both greeted and helped me. She was absolutely fantastic! Extremely knowledgeable. She offered me multiple solutions to my issue and helped me select the best one for me. Without question she is definitely an asset to the company!”
“They are so trustworthy!!! I broke my back lens on my iPhone and was told that it could cost 35$ or $125 depending on what they had to do. To my surprise, they didn't charge me the higher price. My camera is working like new!! Thx you”
“John was exceptional and made great suggestions which I accepted and appreciated. He is very pleasant, professional and knowledgeable of all services and products...Exceptional employee.... I'd rate him a 10+”
“Came in with several issues and David the TMobile specialist was able to solve all my problems. Fantastic service and would highly recommend him if you need help!”
10AM - 8PM
8418 Old Keene Mill Rd, Springfield
Mobile Phones
“Adam at the Old Keene Mill location is so wonderful to work with. I had a serious issue and came back a few times - on each occasion secretly hopeful he would be there as he is super knowledgeable and solution oriented. I’ve dealt with other T Mobile reps over the years but they don’t compare. Thank you Adam for your invaluable assistance. T-Mobile is lucky to have you on their team!!”
“The AT&T store on Olde Keene Mill Rd in Springfield Va is fantastic!!! The staff is extremely knowledgeable and friendly. I received exceptional service from both Marcos and Mafer. I went back and asked for a little help with my new iPad and they both bent over backward to help me!!! Thanks so much for all your help I am sure I will be upgrading my devices and possibly signing up for new service because of their good attitudes and great customer service!!!”
“I have been going to this boost mobile location for 5 years or more and it's always so good to me! I would never take my business no where else. Emma always takes good care of my phone needs everytime I come in. All the staff is well trained and friendly. :)”
“I went in to get a phone for my son. Victor Martinez was awesome! He was full of knowledge and I was in and out in under 30 mins! I would recommend seeing him if you need a phone!”
10AM - 8PM
6330 Springfield Blvd, Springfield
Mobile Phones
“Excellent customer service! I came to this location to get a new phone after my old one got stolen, Carlos G was very helpful and patient he helped me with all the questions I had about getting a new phone and transferring everything to it. He also helped me set up my ICloud and I was able to recover everything I was very grateful for his help.”
“I stopped by Phone Fix Checks Cashed to get a quote for replacing the screen on my iPhone 14 Pro Max. The staff provided excellent customer service — both people were very friendly and helpful. The technician did an amazing job with the repair, and it only took about 35 minutes. My phone looks brand new again! I definitely recommend this place to anyone who needs fast, professional, and reliable service.”
“(Translated by Google) The lady gave us excellent service and offered us excellent promotions.(Original)La señora, nos brindo excelente servicio y nos ofreció excelente promociones.”
“This particular branch employees are extremely customer service oriented. They always support whatever needs I am have whether it's information, cost savings, service options, and always place the needs of my family before the their own. That's hard to find in the service industry. They should be applauded for their commitment to great customer satisfaction.”
“We got helped by Bryan Delgado today! Great customer service and took his time with us. We got the best deal on three lines with brand new phones. He answered any questions we had and was very attentive. Definitely go ask for him!!”
10AM - 7:30PM
5820H Seminary Rd, Falls Church
Mobile Phones
“Mr.Nham did a great job replacing my Galaxy Note 5 Battery in record time..35-mins..! AT&T told me that replacing batteries on Samsung phones is tough.. but.. Mr. Nham is a real Pro.. and kind, responsive. Eden Ctr has a reputation as a hub for Top Vietnamese businesses. ..the brand name stores quoted more and some said they wouldn't even work on my older phone... Thank You.. 5 Stars. !”
“Jes the store manager was exceptional. We got a phone elsewhere and Jes had to correct their omissions.
She was very knowledgeable, professional and helpful. We would not have been able to function without her assistance. We should have come to this store and Jes from the beginning.”
“Very excellent attention. And very kind, he helped me with what I needed, very happy. A ten for. Manuel. Very good service he provides. It helps a lot. Thank you Manuel ?for your attention I recommend you go with him. Excellent service.”
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“I got quoted almost 200 to get my laptop fixed which I was fine with since everywhere else was higher, however after they discovered the issue was more minor they went ahead and charged me half the price, which in a world full of scammers and unethical people, where they could have fixed it and taken that 200 they let me know and only charged me what was needed! Truly great full for this store!!”