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“This has been the best UPS Store I’ve used in the area based on multiple visits. Printing was always reasonably priced, and I could just email the label and they’d take care of it.
Even though it’s in a busy location, there were usually enough employees working, so wait times stayed short and service moved quickly. Every time I went, including during peak hours, they handled the flow of customers really well. Overall, I’ve consistently had a good experience here.”
8:30AM - 7:30PM
344 Maple Ave W, Vienna
Mailbox Centers
“Nick was absolutely amazing!! If I could give him 10 stars, I would. We had an awful experience at the Tyson UPS office and will never visit them again, Maple Ave has won our business. I had to do a set of fingerprints, and mail off 3 different documents. Nick explained the process of each one and verified each package for me, during verification I noticied one of my forms was incorrect. Nick waited for me to find the right form, assisted in printing it off, and getting my packages off safely with tracking. This is how it should be done! I feel confident that my packages are in good hands. Excellent customer service. Thanks Nick!”
“I was im pressed by a young man Alex, who upon entering store politely said ill be with yoy shortly. I looked around the store to see how organized and clean the store was. It tells me they take pride in what they do. A rare occurrence in this day and age. Kudos!”
“These guys are so professional! For the past year or so I have returned dozens of items back to Amazon and they are always patient and helpful, even when your wifi does not work in their store they add you to thier system. Could not be happier.”
“I live in Houston and had a package that needed collecting from just down the street from this UPS Store in Washington DC. I spoke with the manager (Janiya) who did me a HUGE favour and actually went down the street and collected the box during her off hours and then took it back to the store to affix my shipping label. Service like this is just so rare these days. Cannot say enough nice things here.”
8:30AM - 7:30PM
4201 Wilson Blvd #110, Arlington
Mailbox Centers
“BEST ups store in the country. I don’t think I’ve met an unkind or unhelpful person here. I wish every UPS store was like this. The first Google review I’ve ever written and for the most deserving store.”
8:30AM - 5:30PM
2800 Eisenhower Ave Suite 220, Alexandria
Mailbox Centers
“For over a decade, Intelligent Office of Alexandria has handled my office phone calls with exceptional professionalism and efficiency. Their reliable service has been invaluable, simplifying my daily operations and ensuring seamless communication. I couldn't imagine managing my work without their support.”
“Came here to get a document notarized for a internship clearance, and the service was incredibly fast and professional. Highly recommend if you need a quick notary public on or near campus. Huge shout out to Daniel! He was incredibly friendly, professional, and had me out the door in less than 5 minutes.”
“Incredible customer service! Alex and the entire team were very friendly and patient with us! From the start, they were very helpful and offered extensive support! Def recommend!”
“The staff there (the weekday guy especially, I think his name is David) is friendly and super helpful, and they are very efficient. It’s also really convenient to drop off my stuff in a bag with an address, then have them pack it up (really well) and send it without issue. The shop is always organized and clean too. That’s my go-to spot to ship anything domestically. ??”
8:30AM - 5PM
1934 Old Gallows Rd STE 350, Vienna
Mailbox Centers
“My company, EKKO Title, hosts a class for realtors every few months. Nande, Loretta, and Paige were nothing shortly short of spectacular in helping me set up the room for the class. Just yesterday, our course was set for 80+ attendees, and they were great at helping me set up food, tables, and desks. I couldn’t have done it without them.
Hari and Nyna were incredibly kind and accommodating as well. I will most certainly come to them for future events at Intelligent Office.”
“Neyda, the manager, and her staff are ALL outstanding. We’ve been [apologetic] problem customers on a few occasions, and they have gone above and beyond to take care of us. Phenomenal team here!”
8:30AM - 7PM
3057 Nutley St, Fairfax
Mailbox Centers
“The location is very convenient . Everyone who works here is so friendly and nice. I’ve never had a bad experience coming here and I’ve been going for years.”
8:30AM - 5:30PM
1775 I St NW suite 1150, Washington
Mailbox Centers
“Thank you soooo much team 'Intelligent Office', we are humbled by your kindness and will forever remain indebted. The entire Kenya delegation is happy with your exceptional support.Your team's responsiveness and willingness to go above and beyond was truly appreciated. We lack the right words. Be blessed & God willing- we will definitely be back in April 2026
@Aretha- we salute you ?”
“I've been dropping off my Amazon returns here for forever (and have never had anything but top-notch service), but my recent experience with using their printing service was INCREDIBLE. Ryan was very patient, answering all of my questions and providing helpful suggestions. I sent the PDFs to him, who reached out with me to confirm pricing before proceeding - in the end, his feedback resulted in a really beautiful program and seating chart at a better price than Staples or FedEx. In other words, I highly recommend The UPS Store on all counts, but especially for their terrific customer service modelled by Ryan.”
“Natalie and William were super nice and helpful today. The store was busy, early evening, but they were quick and efficient with every customer and really tried to give the best customer service. My color copies came out great and were reasonably priced.”
“We have ordered multiple things at this store for work. Staff are friendly and easy to work with (shout out to Joe)! Signs, cards, and handouts have all looked great. They are our to-go for printing needs.”
“This is the BEST post office service. Independently owned and dependable. You can print, fax, email and more! All of your post office needs at a friendly neighborhood office. Trust you will never go to another post office again. Ive been going for years.”
“I give it a 4 because I support small businesses. I also give it a 4 because the manager, I didn’t get his name, maybe isn’t a morning person. I understand mechanical issues can cause delays but using words like “did you expect me to magically know about the mechanical issues” isn’t very customer friendly then trying to make it seem like I am the problem isn’t okay. Anyway, I don’t take it personal, maybe he’s not a morning person or is having a bad day.”
8:30AM - 6:30PM
3220 N St NW, Washington
Mailbox Centers
“Had a great experience today — the staffer that helped me (a libra millennial queen ?⚖️) was friendly and professional, and super efficient. Thank you for making a lunch break work errand so easy and enjoyable!”
“Store employ was helpful. He kindly pointed of my mistake of thinking package had shipping label for UPS but it was USPS. This store was nice and easy to ship out from.”
“I had a great experience at this UPS Store. The older gentleman working there was especially helpful, friendly, patient, and very knowledgeable. He took the time to explain my options and made sure everything was done correctly, which made the whole process quick and stress-free. Excellent customer service like this really stands out. I’ll definitely be coming back.”
“Don't be fooled by the young employee's ! This location offers actual empathy and support when it feel's like things are going sideways ! We no longer will go to Fedex for our printing needs as the employee's here have been much more ethical and supportive when we've had varying requests. They also ALWAYS have a notary on hand which is priceless. Give them a try !”
“Quick and professional. Love that it’s conveniently located in my neighborhood, the store is always well staffed, the line is short and they are very easy and efficient. Top for returns, way better than Staples.”
8:30AM - 7:30PM
1405 S Fern St, Arlington
Mailbox Centers
“Adrian was incredibly helpful with my complicated Amazon return yesterday. Amazon shipped me two items, one came in a box and the other came in a plastic bag - and Adrian was familiar with how Amazon returns work - and he was able to help me navigate the return so I could get it done. Taking care of business! That's what Adrian did! He was helpful, friendly, and knowledgeable, and I really appreciated his excellent customer service! His coworker was nice too, but I didn't catch her name - a young lady with long brown hair - I could see that she was being helpful with her customers as well. Adrian kept helping me even though I know it was close to closing time, but he didn't try to rush me out the door or suggest that I come back the next day, so great job overall! Thanks! Gary - Store location is 1405 S. Fern St. Arlington, time was between 6-730pm.”
“I had such a great experience at UPS thanks to Alex and Kevin. They were both incredibly friendly, professional, and genuinely went out of their way to help me with my packages. From the moment I walked in, they made the process smooth and stress-free, answering my questions and making sure everything was taken care of properly.
It’s not often you come across customer service like that—they really made a difference and turned what could have been a routine errand into a positive experience. Huge thank you to both of them for going above and beyond. I truly appreciate it!”
“The guy who works here is great! I came in to send a pair of pants back, and this guy made it quick, easy, painless, and pleasant! Give him a raise and a promotion!!!”
8:30AM - 6:30PM
2202 18th St NW, Washington
Mailbox Centers
“I am visiting US and brought some items for my relatives who are in Ohio. They couldn't come unfortunately and I get to search online and found out UPS. It is very quick serviced and staff are very helpful. I sent them today. It has tracking tool as well.”
“I recently had the opportunity to use a local drop shipping business that offers a wide range of everyday services including fingerprinting, key duplication, mailbox rentals, and document copying—and I have to say, it’s a surprisingly convenient one-stop shop.
What really stands out is the versatility of the services. I initially went in for fingerprinting, and the process was quick, organized, and handled professionally. The staff clearly knew what they were doing and made what can sometimes be a tedious process feel smooth and efficient.
While there, I also needed a few copies made and a spare key cut. Both services were completed promptly, and the quality was spot on. The key worked perfectly, and the copies were clean and clear. It’s nice to find a place where you can take care of multiple errands in one visit without sacrificing quality.
The mailbox service is another big plus. For anyone who travels frequently or runs a small business, having a secure and reliable place to receive mail and packages is a huge benefit. The drop shipping component also adds value for entrepreneurs looking for fulfillment support without the overhead.
Customer service was friendly and helpful throughout the visit. The staff took the time to answer questions and made sure everything was done right the first time.
Overall, this business delivers convenience, efficiency, and solid service across the board. Whether you need fingerprinting, copies, keys, or mail services, it’s a dependable place that gets the job done well.”
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“So glad this is my local UPS store. LUCAS is the best, he's helped me out in a pinch multiple times. The guy with the ponytail is also a pleasure to work with!!!”