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“Appreciate the courtesy and professionalism with this dealership. Working with Bret O’shaugnessy was a pleasure purchasing our new CR-V. When in the market for another car this will be our first stop.”
“They were vey friendly and explained how they will deal with the insurance company and would keep me updated as to progress of my car. At the end it looked like new.”
“10/10 recommend! Took my husbands car to get an inspection, oil change, etc and they didn’t everything in record time! We needed a couple things extra, but the cost was way lower than I expected!
Dustin the service manager is fantastic!”
“Best customer service EVER! I was in a bind and needed a rush item over the holidays. They totally came through - I love this company!Oh, and the pricing of their stuff is very reasonable.”
“These people have been nothing but friendly. I used them for a quote on a Tesla and Subaru and each were fairly priced. They are very pleasant to work with. I have recommended them to everyone who will listen!”
“I came to Mechanicsville Honda a week ago, looking to buy my first "big girl" car. Palmer showed me a few options and listened to all of my concerns. He went above and beyond, working hard to get me into a reliable vehicle! Even now, he is still helpful when it comes to questions or concerns that have arisen within the past week.I will definitely recommend this location, and Palmer, to family and friends in the future :)”
“Traci & the staff were so helpful from day one! They were able to get me on the schedule fast, ended up telling me I can bring it in sooner than the first date they gave me. They were very welcoming, honest & transparent especially when it came to writing my estimate. You can tell they really care about their customers. A broke dusty low life female hit the driver side of my truck and they did an AMAZING JOB repairing it. Everything looks brand new and perfect. Thank y’all !!!”
“I’ve used them for a couple of years now but what really earned them the five stars is when my tire blew out on the highway and I had to get my car towed there in the middle of the night. The next day it was musical-cars for me. Nothing. Went as planned except for Discount Tires. They were efficient, friendly, and communicative. However, what surprised me was they didn’t charge me anything. I thought it was a mistake. I told them this isn’t a car we’ve ever brought in (new car - we’ve brought in others). They told me that they don’t charge for a simple flat. Now, I don’t know if that’s because they know I’m a customer or if they do that for everyone. Either way, it definitely sets the right tone and keeps me as a satisfied customer.”
“Greg was very prompt and helpful with helping me decide which trailer I wanted to go with as well as very knowledgeable about the product. Needless to say it was one of the smoothest interactions I’ve had with a salesman!”
“Brandon helped me find a used part for a Honda. When a different part than we expected showed up, he asked for some pictures and found me the proper part on the lot. I was not charged for the second part. This is great customer service! Thank you Brandon!”
“Start to finish, Joe Hudson’s was thorough. We brought our car in under a claim and it was a breeze. The staff were friendly and professional. The communication throughout was a 10/10. The repairs were of great quality. Thank you for taking the stress out of what could've been a headache.”
“Traveling through Virginia from Massachusetts on our way to Orlando, we experienced a complete transmission failure in my old Honda Ridgeline. We had it towed to Mechanicsville Honda hoping for the best news about a repair but preparing for the worst. We ended up purchasing a new 2023 Honda Ridgeline long distance while we were down in Orlando. The entire team there starting with Andrew in service, Emilio in sales and Daryl in finance, made a complicated transaction go as smoothly as possible. None of this would have been possible without the guidance and direction of Billy Woodruff the sales manager. My only regret is that we don't live closer to Mechanicsville Honda because after the treatment we received, I would never go anywhere else. True professionals with honesty and integrity. A 5-star review isn't enough.”
“Great place to buy used parts. The yard is well organized, vehicles lifted, so it's pretty easy to take from underneath, a lot of wheelbarrows to borrow to carry your tools. Prices are very affordable, staff polite and helpful. Also they have large parking lot for customers, I easily got in and out with semi truck with 53' trailer.
Good experience, thanks guys, willing to be back on occasion.”
“I had my battery changed by James T, an army veteran and a very good employees with great customer service. Thank you James for your help changing the battery and your service to our country.”
“Pretty standard prices but the service makes it my preferred store over competitors. This morning I was in their parking lot fiddling with the wiper blade trying to get it off, and Austin came out and offered to help. He identified the size I needed, let me pick the brand I wanted, gave a good explanation of their warranty program, and then offered to install the new blade. Excellent service; Austin needs a raise!”
“Mr. Todd and Mr. Gary showed superior service, passion, and empathy to me today. They took so much time and patience to assist me with a faulty AutoZone battery and a new rear battery. God bless them for their service and compassion! ❤️”
“I am rebuilding a c5 with them as my usual parts supplier whenever possible , recently I had to return a large order and they couldnt be more helpful, truly a great company to work with.”
“A while back I visited almost every auto body shop in town looking for someone to paint my 34-year-old Ford F-250 pickup. It was badly rusted, paint was almost completely gone, and some body parts were damaged. After visiting many, and after working the phone looking for shops in central Virginia, I happened to run into Steve Robinson of Capital City Collision. Steve was pretty up front with me, telling me that my truck was just going to take too much work and would block up a shop for too long. BUT… he did agree to take it if I’d just leave it, and they’d get to it whenever they had free time. (I’d learned from the others that these shops make their money from the insurance company jobs; full repair and repaint jobs just aren’t where the money is.) He warned me it was going to take a while. And it did! BUT, I recently got my truck back, and it looks just like it did the day it came from the dealership in 1990! Ford’s two-tone red and white paint looks original! They’ve matched up new rubber accents and replaced mirrors and pin stripes. They even took dents out of trim and replaced a rotted-out bumper. This truck looks brand new! (Did I mention they cleaned, removed and replaced the painted in bed liner?). My goal all along has been to return my father-in-law’s favorite truck to good condition... and these guys overshot the goal! To Steve and all the guys there, I say Thanks! A big thank you for exceeding all my expectations! And a special thanks for what I consider to be a more than fair price! You guys are the best!”
“Great customer service by Donnie in Mechanicsville.. He honestly answered all my questions and saved me lots of money on a part , that I needed .. dealership wanted triple the amount compared to Napa . Thank you !”
“Superb location. Unfortunately, some of the staff and visitors can be a bit obnoxious aboit getting into your personal space. I had people walk by while I worked on my car only for their friend to take pictures of me from their car in the distance. A lot of people I don't want in my life kept showing up and engaging in that kind of behavior. I worked there for a couple of days as i roadtrip. Just a strange and uncomfortable experience. In the surrounding shops, customers wait till you walk in before lunging towards the checkout lines with carts full of groceries. Just a bunch of not so well meaning people.”
“This Walmart auto ?center is always great in changing oil ?tires, and air filters. However, they are short staffed. You have to catch them when you can.The hours available on the website don't always match. Very disappointing. It took three days to get an oil change.But like I said they do a great ?job.”
“from the screen to the ring to the pen to the king wheres my crown that's my bling always drama when I ring
I'm in the thick of it everybody knows they know me where it snows I skied in and they froze”
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“I had a challenging situation that lasted for days about my car. These gentlemen at Extreme Audio took care of me like one of the family. All the best to Brian and the fellas!”