Verizon's Midlothian store offers a convenient and customer-focused experience for mobile, 5G home internet, and business needs. Customers appreciate the friendly and knowledgeable staff, who consistently go above and beyond to assist. Jackie, Elijah, Devin, and Brycen have been highlighted for providing exceptional service, helping with everything from account issues to phone upgrades and transfers. Many visitors report quick assistance, even on busy weekends, and express satisfaction with the in-store environment. The store also offers online appointment scheduling and order placement, with options for in-store pickup and fast shipping. Kevin has been recognized for his efficient problem-solving skills, resolving internet issues swiftly. Overall, customers recommend this location for its outstanding service and supportive team.
Jairus is THE best! Thank you so much for all your help!
December 2025
Got there early. 2nd person.. still had to wait 30 minutes. Slow service. Manager just walks around and signs people up. Need people on the floor. People after had to wait hours.
October 2025
Wonderful customer service for my quick question, polite, respectful & knowledgable Verizon rep Grateful
