Verizon's Midlothian store offers a convenient and customer-focused experience for mobile, 5G home internet, and business needs. Customers appreciate the friendly and knowledgeable staff, who consistently go above and beyond to assist. Jackie, Elijah, Devin, and Brycen have been highlighted for providing exceptional service, helping with everything from account issues to phone upgrades and transfers. Many visitors report quick assistance, even on busy weekends, and express satisfaction with the in-store environment. The store also offers online appointment scheduling and order placement, with options for in-store pickup and fast shipping. Kevin has been recognized for his efficient problem-solving skills, resolving internet issues swiftly. Overall, customers recommend this location for its outstanding service and supportive team.
Went in for what I thought was a simple transfer from a Xfinity, but turned out to be extremely complicated. Luckily the staff was patient and got the issue taken care of. Best location hands down! 10/10
August 2026
The store was clean and welcoming, Sarah Was amazing help.
August 2026
James is off the chart.he is past 5 stars. People don’t care and they don’t go beyond the call of duty like he did.he went above and beyond.he is a tremendous asset.i came in not happy but i am leaving extremely happy. I hope you value him as an employee.
