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“The ladies at the Cromwell branchalways great me by !name make me feel comfortable and are always ready to answer my questions and are always willing to help me resolve any issues that may come up. Hats off to all of them”
“Tia was amazing! Super sweet and professional and made sure I fully understood every process and document. I would 100% recommend Chartway as your primary financial institution, based off of customer service alone!”
“Most of the time my business with desk representatives is efficient and prompt. I did have one time when a computer glitche complicated things for all branch business. Overall notary quick opening new account is quick. Transfer funds with other banks has gone smooth.”
Open 24 hours
245 E Little Creek Rd, Norfolk
Banks
“Shalom is a pleasure to work with. He's patient, really warm and friendly, explains every detail and responds in a timely manner. His rates can't be beat as well. There's no one better to work with!”
“I just want to start off by saying. This is the best experience I have every experience in my banking history. I went there to get my car refinance and refinancing I did. The representative was very knowledgeable of his job and right away he started to resolved it. With the outcome I was so excited I couldn't believed what I was hearing. Refinancing was the best thing I could've done it all work out in my budget and I was so happy to hear the good news. When I tilt my head to cover my face in rejoicing. My wig fell off my head at that very moment I didn't care I was caught up feel nothing but release. I paid off my car sooner then I planned. I sincerely thank the staff at NFCU for being such a professional establishment. You'll have a blessed day. Continue to be the best of the best in the 757 area ??”
“i couldn't be happier that when my wallet was stolen instead of wait a day or two to get a new one in the mail i was able to walk in and walk out with my debt card within 20 minutes.”
“Candice was amazing, she went above and beyond for us. She worked with us and with our seller, made sure we all had the right documents to make our purchase go over smoothly.Thanks again Candice!”
8:30AM - 12:30PM
7420 Granby St, Norfolk
Banks
“I want to shout out the incredible Ms. A. Grant, Senior Financial Service Representative here. She really gave me exceptional customer service. The security guard was kind. I love the entire branch. I am considering closing 1st advantage after dealing with Ms. A.Grant. A beautiful person?”
“I’m new to the area and was lucky enough to be referred to Bayport by a colleague. Ms. Gail was so kind and patient with me throughout the entire process. The wait can be long because it’s a small location, but it was outshined by the incredible customer service. I will absolutely be referring friends and colleagues to this credit union!”
“My experience with Chartway Credit Union was pleasant. I had to wait about 15 minutes before I was able to start my transition. Other than that it was wonderful.”
“The branch manager and teller on 4/29/24 @ Hampton Blvd. branch were great and always are. It makes no sense to have any personal accounts anywhere but a Credit Union. I am not a fan of banks and their fees, high lending rates and low investment rates. Chartway is a very good credit union.”
“Great service for business accounts! Antonio the manager and Athena a senior banker at this branch was more than hospitable and informative throughout the whole process! Good people!”
“A REVEIW YOU MUST READ !! Jarrod at this Wells Fargo branch was more then helpful he did everything for me and was polite professional and made sure that I was taken care of even not being a Wells Fargo member !! I am absolutely impressed with his professionalism and whoever is boss is needs to know that he should definitely be promoted !!”
“Absolutely my favorite bank! If you want that small town feel at a local bank then this is your bank. They always know me by name when I come in and I don't even need a deposit slip because they already know where it's going. Very happy to be banking here!”
9AM - 1PM
1140 N Military Hwy Ste 820, Norfolk
Banks
“I went to this branch around 3:30 on Christmas Eve Eve to get my auto loan check and deposit and check. As you probably would guess, it was pretty busy. But, let me tell you, once the security guard let me in, I met Ashley. The sweetest lady I have ever met at Navy Federal. She gave me the biggest smile and signed me in. She even came by to check on me and went to see how long it would take. What a difference she made. She even gave me the sweetest Merry Christmas also. Thank you Ashley. Navy Federal should be blessed to have her.”
“I had to stop in here to deposit some money into a friends account. I don't have a suntrust account so I had to inconveniently use some of my lunch hour two days in a row to complete these transactions. Though I was annoyed by having to do this, my experience with the Suntrust employees on both occasions were very pleasant. In my head I was thinking had I had an account here, this wouldn't be my current situation. And like a physic, the representative asked me, "so why don't you have an account with us - if you did you wouldn't have to come into the branch." Just because she read my mind, I almost considered opening an account, but quickly remembered that my little short money wouldn't allow that. I told her, there's no need for me to have multiple bank accounts if I don't have the coins to fund it. We laughed, and she said, "ok, but if u ever decide to change your mind, we're here to help!" So although I don't have a need to open another bank account, after this great customer service I've experienced with them, I had to stop in here to deposit some money into a friends account; I don't have a suntrust account so I had to inconveniently use some of my lunch hour two days in a row to complete these transactions. Though I was annoyed by having to do this, my experience with the Suntrust employees on both occasions were pleasant. In my head I was thinking had I had an account here, this wouldn't be my current situation. And like a physic, the representative asked me, "so why don't you have an account with us - if you did you wouldn't have to come in the branch." Just because she read my mind, I almost considered opening an account, but quickly remembered that my little short money wouldn't allow that. I told her, there's no need for me to have multiple bank accounts if I don't have the coins to fund it. We laughed, and she said, "ok, but if u ever decide to change your mind, we're here to help." So although I don't have a need to open another bank account, I know I'll never NOT consider Suntrust after the great customer service I've experienced with them.”
9AM - 1PM
777 W 21st St, Norfolk
Banks
“I recently accepted the invitation and opened an account. My bonus offer was deposited VERY quickly. I’ve gone into the branch and come into contact with several employees who were warm and welcoming. No artificial kindness. Friendly banter and helpful. My questions were answers quickly and I felt like a customer and NOT a number. Great job Chase!”
“Have been with them for 2 years. I have an auto loan and a line of credit. They worked with me getting a line of credit. And my auto loan rate of 5.3% is just fine. Always friendly to work with.”
“I have gone to 3 different Wells Fargo Banks in the Norfolk, VA area. Ghent is by far the best service around and better than the Wells Fargo Banks I dealt with in the Richmond, VA areas. I was shocked to see the low scores on the review. The tellers are always very good and knowledgeable, the branch manager is fantastic and very hands on, and I don't know what her title is, but she helps you open accounts, etc. I actually followed her to the Ghent branch, that's how good and personal she is. I am so grateful that the Ghent location team is there, I do have to drive 25 minutes to get there, but it worth it!
I have to go to another WF tomorrow that's on my way to an appointment. I choose the better branch of the 2. My friend sent me the review of the one I always have to wait, when I go there. It made me curious about Ghent.
Again, the Ghent Branch is a great bank to do business with. Thank you!”
“The Banker "Mrs. Fadoua B. Velasco" is very friendly and kind. Because of my nationality the bank wanted me to work with her and send some documents to main office. She spent 4 and half hours for me and helped me to open a bank account. I appreciate for what she did to me. I am sure no banker would do that. Wish the best to her.”
9AM - 12PM
2100 Colonial Ave, Norfolk
Banks
“Excellent customer service! Always professional, dependable, patient, courteous. Best Branch in Hampton Roads. Thank you for always making my day a great experience...”
“Received amazing service and a welcoming smile from Elikem Asamoah. He was able to resolve some issues with the cards on the bank account and changed info on the account alongside helping with credit building options. 5 stars to this amazing employee.”
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“I really like the Woodforest on Tidewater Drive the Lady is there are so friendly and know matter what the problem is, it is take care professionally. Thanks for your business.”