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“Darius one of store associate was super professional and attentive to my buying options. He asked can help me and I told him I was going on vacation and he helped me pick a nice travel outfit that's comfortable and appropriate for traveling. Northface needs my employees who are this nice, polite and professional. Thanks for the help.”
“This review is a bit late! But better late than never! I came across this lovely shop while looking for a local place to reshape an 80 year old British Red Cross cap that I had. I am a vintage collector and re-enactor. I brought my cap to them back in October or November of 2022. It was ready a few weeks later on. I absolutely recommend this shop! The owners and their shop staff are very knowledgeable about hats. They are very friendly, reasonably priced for hat repair and beyond professional. I am glad I went with a small business instead of a larger company! Thank you so much! I will return if future services are needed.”
“The staff in this store is awesome! The woman that was working there today helped me out with the best attitude. Somehow my bank had a glitch in there system and the charge for this store showed up twice. I noticed the double charge right away, so I went back, thinking o this is an easy fix, I'm right here. The woman working at this store quickly helped me. She showed me you all only charged once, it was so easy and she was so chill about me asking about it. I really appreciate it! Thank you again for your help!!! :)”
“This secondhand shop is amazing. The owner is so kind and runs a wonderful store. All clothing is $1 from baby, toddler, children and some adult clothes. $3 for shoes. It’s very well organized and everything is clean.”
“Great prices and accepts teacher discount with ID! Lots to choose from and very organized, helpful professional associates. Love a good deal! Cheaper than Amazon prices by more than 50%”
“I visited the Hibbett store on E. Little Creek Road on Saturday morning (9/6/25). The store was well organized, clean, and neat and the staff I encountered was friendly and helpful. I found it very odd that an employee was stationed at the door to unlock and lock the door between customers. It really made the experience feel icky like I was somehow shopping in a war zone. I can promise you that E. Little Creek Road in Norfolk is not the kind of place stores need to keep their doors locked. I'd highly suggest that Hibbett leadership look into this and help create a welcoming environment for shoppers.
A female employee helped me at checkout and got me signed up for the rewards program which was great. Since I have children in sports I plan to be a frequent shopper - that is if the doors are open.”
“My wife and I really loved the vibe and merchandise of Community Love. The entire staff was friendly, professional, and attentive. We’ll definitely return whenever we’re back on the east coast.”
“I love Hibbett in janaf shopping center, they are very courteous and respectful, I appreciate their kindness and professionalism, the store manager was very helpful with my shoe exchange for a more appropriate size in regards to my 6 year old daughter, I love their staff so much, the only Hibbett I attend”
10AM - 8PM
1600 Premium Outlets Blvd, Norfolk
Shoe Stores
“Absolutely loved this location. Grateful for Dom who made my shopping experience so wonderful. I was looking for my size in a shirt and
Dom helped me take my size off the mannequin so I could purchase. Thank you for going the extra mile!”
“Excellent on my experience customer service wise!!! Very upbeat environment, everyone I talked to was overly eager to assist and helped me find exactly what I came for!!”
“The store was packed and I just wasted to get out quick. When I got up to the register Elvis was helping me out. He told me about other sales going on in the store. Instead of one pair of shoes I got two. Elvis made me feel like I was the only customer he had. I was checked out quickly, but he also let me know of a sale I didn't know about.”
“Had a shortage of employee, and they were closing a hour earlier, however they opened the door and were as helpful and as nice as could be. We got everything we needed, and they told us how to get a ramp built through the VA systen. Awesome, thank you very much nice ladies!!!”
“LOVE LOVE LOVE!! The sandals here are so affordable!! I even found a matching pair for my babygirl! This store has been my go to for summer shoes. The staff here is always friendly and greet you at the door. They checked on me to make sure I was finding everything okay. The store is always clean and tidy. Shoes are always organized and tucked away so floors are always clear.”
“I went into this store to find a pair of heels almost giving up. When I tell u these two young ladies help me from beginning to end, I thanked them soooooo much if I'm right it was Arcelia and Shantell. I went to my event and felt as confident as ever thank u again ladies. #foreveracustomer”
“Very friendly staff, large selection. They didn't have what I needed, they recommended where to go. This Wil from now on be my first stop when shoe shopping”
10AM - 8PM
1600 Premium Outlets Blvd, Norfolk
Shoe Stores
“Best shoes you can buy for comfort on the market plus they offer discounts. Skechers is the only brand I wear. Customer service is top notch. I highly recommend.”
“We were just passing buy and stopped at this store to just spent time but at the end we end up buying 2 pairs of shoes for our kidds .First it because there WAS a big sale on alot of shoes its what we need before school started.. then the personal that was working with us was so professional and patient this all expirience made our shopping easy and fun most of all kidds loved it Excellent!!!”
“I went in just to get a belt and a gentleman there greeted me and helped me right away. He helped me with sizing and finding something that fit my price range better and was extremely polite. Awesome place, if you need anything tailor made this is the place to go.”
“Purchased some good quality boots from here for under $90. They have lots of options for men's size 12. The employees were friendly and the store was clean.”
“Found my way inside because they had all their Sun Bum SPF products at 50% off which was a steal! Super thrilled with my haul on that. I also browsed quickly and saw the cutest water bottles, accessories and clothing. But the SPF is what got me from jump. The associate behind the register was sweet and friendly and kind. A great experience from start to finish.”
“When you go in there make sure you ask for Gene!! Very welcoming good guy if he can help or look out for you he will!!! On top of that the best athletes foot selection in VA must visit if in town”
10AM - 8PM
1600 Premium Blvd, Suite 889, Norfolk
Shoe Stores
“Had a lot of fun shopping here. I used to despise crocs for the longest time. Then my son got a pair, I tried them on and the rest is history. They may be ugly but they are soooo comfortable. I feel like I can't even walk properly around my house without them now. We had a blast picking out jibblets for our new crocs. They had a but 13 get 13 special which I thought was great! Everyone who loves crocs should go here! This place is fun for all ages ?”
“Been going to the Vans outlet since they opened. Love their buy one get one half off or up to 70% I've seen. Just got two pairs of shoes, two long sleeve shirts and two sets of no snow socks for under $200. One of my pairs of shoes was $17.99 with the 70% off. I always find variety in my size. Love, love, love this store. I am so glad they opened a Prime Outlet in Norfolk, having to go to Williamsburg was a pain sometimes. Prime Outlets are the absolute best IMO!!!!”
“Update: Following my negative experience at the store, I reached out to corporate seeking a resolution and to provide feedback on my experience. Since then, my perspective has completely changed, and I have nothing but positive feedback to share! April, the customer service representative, was exceptional. She provided invaluable assistance, going above and beyond to address my concerns. Her efforts have truly transformed my perception of the Tory Burch brand. Additionally, April facilitated communication with Cody, the Regional Manager, who expressed sincere apologies for my experience. He assured me that the staff involved would be addressed, and he promptly arranged for the exchange process. Cody's assistant, Chad, emailed me within the hour, a prepaid return shipping label. He also provided an outlet catalog along with images of all available purses for my selection. I chose a beautiful purse, which arrived within just two days, accompanied by a stunning pair of earrings. I am so thankful that I persisted after my initial negative encounter. This positive experience highlights the company's commitment to its customers and their satisfaction!Original Review: The manager was extremely rude in this location. I was excited to exchange a purse I received, for something more my style and I was passed on to the manager. The manager wouldn’t even make direct eye contact or stop what she was doing to speak to me and completely brushed me off. I have never been treated like that by a store employee and was shocked to receive that treatment in such a nice store by management. I do not recommend shopping at this location.”
“We come here trying to stretch the dollar, and so we do with their deals! We may have to sacrifice some customer service because sometimes sizes are not available or hard to find, but most of the times we walk out with the product we need. BOGO 1/2 off does wonders!”
“I have not been in a Journeys in quite some time. They do have a few locations in the area. I was looking for UGG's and boy did I strike gold! They have an amazing selection's of UGG's, but much more. They offer but not limited to my recall, Birkenstock, Adidas, Converse, Clark and so many UGG's. The store was clean and organized with attractive displays. Staff was immediately engaged me. Staff smiled and truly wanted to be helpful. I found a few that could work, but decided to wait. They offer socks too! They had sales going on, but not so much UGG's. I would return.”
“First time in a Steve Madden store. I was reluctant to write a review with no purchase. However, it's still an experience and oddly this is not a new store with no reviews.
I was immediately greeted upon walking in the smallish store. 80% of the merchandise is Women, but the guys shoes were really super! They offer a dressy, or casual shoe with a scant amount of tennis type. The displays were attractive. Prices seemed fine with 50% off sale going on now.
I saw a few things that could actually work, so I could be back for Christmas shopping.”
11AM - 7PM
7525 Tidewater Dr, Norfolk
Shoe Stores
“Had what I needed, but my sales rep that we had did not ring up all my items for purchase after helping us and I didn't go back to make the additional purchase.”
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“Really nice running store with a lot of options. Felt non judgemental and had a lot of insight to what shoe would work best! Was able to find something for 3 different people with 3 different needs without issue.”