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“It was our first time at Stella's. We wished to get there so many times but were out of luck related to very limited reservations. I have heard fantastic things about this place and could not wait to experience myself. My husband and I came for day date for lunch, to enjoy beautiful day and catch up. We were sitted and greeted pretty fast. Since it was our first time, it took us some time to explore options, however, with a help of our waiter we landed on a sampler platter dish! It was plenty of food for lunch for two. Food tasted great and gave a great preview for the next time. The only thing that bothered me, was the fact that our waiter totally dismissed my husband, like he was not present. Waiter seemed to be intentional with making sure that I was happy, however, not once asked if my husband needed anything or how he is doing. Could be looked as “ treating the queen” first thing, however, I would prefer treating both of us equally. Overall, cute place with nice family vibe! I would love to come back soon to try some more food.”
“THIS PLACE! 100% gives you the support, knowledge, help, grace, shoulder. I had to stumble upon this wonderful store through a google search, but every oncologist, and chemotherapy nurses should be giving out this name! I found it 1/2 way through my treatment, to have found them from the start would have been a game changer!
They will help you not only with things you need to know, but help you file insurance to get supplies, and if your insurance doesn’t cover, they can see about donations!
I’m now cancer free and was so happy to be able to donate all the things I used to them, knowing they will make sure someone else will benefit from it!”
“This shop is great for browsing local handmade decor items or traditional African clothing. They also offer a huge selection of oil fragrance. The prices are affordable. I love this shop, would definitely recommend.”
“I rented a tux from here and we had several issues with Jim’s Formal that they were unable to reconcile. With less than 24 hours to my event, Sunil and his team were able to get a tux fully tailored for me for around the same cost of renting a tux. Great service, great experience overall. The tux’s that came in from Jim’s were absolutely awful and none of the sizes fit as they should have. I highly recommend just buying a tux from this place. It’s the same price and I was really impressed at how well it was tailored.”
“I have been a customer of Haqq’s Drawer for a few years now and their amazing service has stayed consistent throughout the years. They have an incredible variety of perfume, oils, supplements, and naturopathic medicine. Their kindness and ability to go above and beyond is unmatched.”
“Wow! I first heard of Shockoe Atelier after a friend showed me an old pair. I came to Richmond for a work trip and visited the store. Chris was super helpful and patient with me. The service there was very welcoming and accommodating. The pairs I purchased, are now my favorite bottoms to wear. Thank you, Shockoe!!!”
“Attention to detail, extensive knowledge, and a friendly demeanor where all on display during our initial consultation, I look forward to our first collaborative effort.”
“Big shout to Touche for helping me find some lightweight dress clothes for the Richmond summer. I actually came in looking for a hat and found some funky styles here at reasonable. Touche was helpful with no pressure. He also gave me his card and told me he could help out with any last minute requests I would need in the future.There are some unique looks here lots of colors and patterns, especially if you would consider your style flamboyant. Also very comfortable.Will be back for sure.”
“We love our replacement wedding bands manager Mrs.Lee choose for us,and my husband adore the hat he got ! Great place, you 'll find something you 'd like”
“Great selection of boots, safety and work wear, hats/caps, and gloves. Always AMAZING service. I manage to make it in a few times a year and this place always has what I need.”
10AM - 6PM
6235 River Rd, Richmond
Clothing Stores
“Probably the best place to shop in RVA for fly fishing equipment, supplies, clothing and vacation opportunities. Their customer service is outstanding. Andrew and Craig go out of their way to insure you have a positive customer experience.”
“This place rules! There are so many cool and unique clothing pieces here, and the prices are reasonable and fair. Not to mention the owner dude is one of the coolest people ever and has about a million amazing true stories if you get to talking to him. There are also some other cool things aside from clothes, like some records, VHS tapes, keychains & lighters, a few vintage toys & skateboards, and all kinds of other cool stuff. They seem to always have a VHS movie playing on a CRT TV and great music playing on the speakers, but not blasting or anything. This whole place and the people who work here are just an awesome vibe and peak Richmond in the best way possible! Do yourself a favor and come spend some time in here looking through the stuff and talking to the people.”
“Great experience! I hate shopping in stores these days because no one seems to know what customer service is. Not the case here!! Ben was super friendly and knowledgeable. He brought options to my hubs in the fitting room and we left with 2 outfits!”
“Stepped inside this boutique for the 1st time today and WOW! Classy, clean, and beautiful. Met the owner, Bonnie, and she is a delightful, welcoming, and professional lady. A new favorite location. You will love shopping here.”
“This is the best store around Richmond! The customer service I have experience is for out the best! I must praise Mario, the store assistant supervisor! He is very helpful when myself and my kid come in to look for items or just look at the new inventory! He always ensure the store is cleaned and organized ! This is the best Citi Trends; ask for Mario he is a wonderful help if you need help on the floor!”
“At close to the last minute I decided on a different dress to wear to my son's wedding. I needed just the right jewelry and I took the dress to Sterling Boutique. The salesperson helped me pick out the perfect jewelry to go with the dress. It looked like the pieces were created by the dress designer to go with the dress. I was so happy with the earrings, bracelet and ring. They are part of my treasured pieces now. Great service and super selection.”
11AM - 6PM
3106 W Cary St, Richmond
Clothing Stores
“What a beautiful store! I was shopping for a gift for a friend and found a combination of lovely things for her. Livia was extremely helpful with suggesting just the right mix of items for a gift bag. So glad I came in and so glad Livia was there to guide me— she is the perfect store manager!”
“I’ve never set foot in this store, but I called it this morning right before 8 AM and the lady that answered the phone was so helpful and cheerful that I had to write a good review (even though they didn’t have the product I was looking for)”
“I have the best experience ever shopping/browsing here! Environment holds up to the standards of a metaphysical-ish store! Employees are AMAZING!!! Sweetest individuals ever. I went today, because you usually have a good clearance section, and upon immediately entering, a young woman complimented my fiancé and I’s pants. This same woman is usually on shift every time we come in too. As corny as it may sound, most have no idea the kind of positive impact something seemingly small can make on ones day/life. Every interaction feels so genuine and not just purely based on customer service protocols. Lovely employees, lovely store. ✨”
“Love this shop! They have wonderful and very giftable fair-trade items you can't get anywhere else -- jewelry, clothing, bags and other accessories, decor, etc. The staff is always great, and Zack was very helpful when a friend and I visited on May 24th. I like to pop in here every time I'm in Carytown. If you haven't been before, you've got to check it out!”
“I think this is merchandising is beautiful & the whole shopping experience is wonderful, I do believe if the staff members speak would make he experience much better. I was in there for like 20 min nobody spoke to me (ask me was i was finding things ok or offer any assistance) Customer Experience don’t just stop at having a pretty store but also welcoming employees”
“I just left the store after being disappointed in them not having THE dress I wanted for my vow renewal. The staff was VERY helpful and suggested I try on a different dress- even if it was simply for sizing purposes. Although the dress was pretty it was not THE dress. They helped me order the one I wanted. So kind, so patient, so helpful!”
“A nice alternative to Barnes and Noble. When I first moved up here (pre covid) they seemed kinda expensive, but for what I buy their prices haven't gone up since, so now compared to the rest of the world they are affordable. Staff have been nice every time I've gone in. Their location changed, which I'm sure is confusing some folks because the old building still has the name up, so I've attached a picture of the front of the new building.”
“Abbi helped me find the perfect outfit for a concert I am attending. All sales associates acknowledged me and were very helpful.
Can’t put a price on quality clothing and great service.
Thank you!”
“I bought the most perfect blue dress and shoes super last minute for a wedding and they were perfect! The sales associate was extremely helpful. The first dress she picked out was the one! It fit so perfectly that I didn’t need alterations. Everyone complimented my shoes as well. The prices were incredible! I got my shoes and dress for about $100 due to their current sales. Awesome value! I will definitely shop here again next time I need an elegant dress for an incredible price. Easiest shopping experience I have ever had!”
“Customer Service nowadays is hit or miss. Today was my first visit to Francesca's and Virginia was a breath of fresh air. She was so friendly and beyond helpful. Thank you Virginia! 5 Stars ?????”
“My wife and I had a horribly complicated return but Ari was absolutely perfectly helpful sorting it out for us! She was so nice!
Would definitely come back to this Old Navy just because of this customer service experience!”
“Looking for a formal gown? Step N Style has always had what we needed, with the service to match. My prom I went to Step N Style and for my daughter we went and found a beautifully elegant affordable formal gown of great quality at Chesterfield Town Center! Check them out”
“This is a really solid old navy. I found a lot of stuff I wanted to try on. The fitting room attendant was the perfect amount of being attentive but also letting you do your own thing. Staff was friendly if asked and did greet you. I prefer to shop on my own so it's nice that unless you look confused they leave you to your own devices.”
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“Custom ink is an awesome source for designing shirts. Their platform is very user friendly and I always get my shirts sooner than expected! I'm leaving this review because I made a mistake on one of my shirts and I didn't think there was anything they could do but they helped me fix it! Totally exceeded my expectations. Just wow. I've been a customer for years, but now I'll be a customer for life! Thanks again for such a great designing service!”