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“I rented a tux from here and we had several issues with Jim’s Formal that they were unable to reconcile. With less than 24 hours to my event, Sunil and his team were able to get a tux fully tailored for me for around the same cost of renting a tux. Great service, great experience overall. The tux’s that came in from Jim’s were absolutely awful and none of the sizes fit as they should have. I highly recommend just buying a tux from this place. It’s the same price and I was really impressed at how well it was tailored.”
“Wow! I first heard of Shockoe Atelier after a friend showed me an old pair. I came to Richmond for a work trip and visited the store. Chris was super helpful and patient with me. The service there was very welcoming and accommodating. The pairs I purchased, are now my favorite bottoms to wear. Thank you, Shockoe!!!”
“Attention to detail, extensive knowledge, and a friendly demeanor where all on display during our initial consultation, I look forward to our first collaborative effort.”
“AMAZING SERVICE! Pat is insanely helpful, and the selection is absolutely incredible! If you’re looking for products that will make you feel good all while supporting local business in Carytown, Blackbryd Goods is THE PLACE to go!”
“Big shout to Touche for helping me find some lightweight dress clothes for the Richmond summer. I actually came in looking for a hat and found some funky styles here at reasonable. Touche was helpful with no pressure. He also gave me his card and told me he could help out with any last minute requests I would need in the future.There are some unique looks here lots of colors and patterns, especially if you would consider your style flamboyant. Also very comfortable.Will be back for sure.”
“I stop in every couple of months and am treated like an old friend. I travel A LOT so it is nice to have a local store with a stress free environment. I always leave with something. HIGHLY RECOMMEND!”
“Where do I start? I came across 707 from a Google search and after reading several reviews, booked a meeting with Justin. Let me say from the start, he was affable, well informed, open to questions from me, and offered great advice as we made final decisions (including steering me away from a lining that would have ruined the vibe of the suit). The final product was WONDERFUL-everything I imagined and more! I plan to do more business with them in the future! Thank you Justin and 707!”
“My wife and I were so thrilled with the service, the time these folks take with you, to ensure that they can find something that is a bet fit for you and also what you’re looking for. As women, we were hesitant and a little nervous to go into a men’s suit store for alterations and finding another suit. Not one worker batted an eye at that, which I can’t say about other stores we tried. I can’t say how happy I am with the gentleman who helped us, the pleasant attitudes from every employee, and their ability to do everything we need in plenty of time for the event we need these for. I 100% recommend Better Menswear and Eric specifically, who was a wonderful man throughout the entire time we were there.”
“Refreshing to do business with a fine men’s clothier again. Thanks to Chris and Franco, and the rest of the very pleasant and professional staff at Franco’s in Lakeside! I hadn’t purchased fine clothes since I was in sales ten years ago. Chris set me up with everything for a wedding rehearsal and wedding, from the shoes to the necktie, and everything in between. Franco saw to it that everything fit perfectly. What a great experience. It is rare that you get this sort of attention and quality for your money these days. One child married, three to go. I hope you will welcome my business again. Thank you very much!”
“My feet were KILLING me in my heels and Shell Bee helped me pick out some really stinking sweet vans for me and my wife, they're super dope people in the shop definitely check them out. Thank you a million times!”
“I stopped by the store not really knowing what I needed, but Alex jumped in right away and helped me find two awesome sports coats that were perfect for my events. Super helpful and easy to work with—great customer service all around. Definitely worth checking out if you're shopping for men's clothing!”
“Great experience! I hate shopping in stores these days because no one seems to know what customer service is. Not the case here!! Ben was super friendly and knowledgeable. He brought options to my hubs in the fitting room and we left with 2 outfits!”
“I just left the store after being disappointed in them not having THE dress I wanted for my vow renewal. The staff was VERY helpful and suggested I try on a different dress- even if it was simply for sizing purposes. Although the dress was pretty it was not THE dress. They helped me order the one I wanted. So kind, so patient, so helpful!”
“I’ve never set foot in this store, but I called it this morning right before 8 AM and the lady that answered the phone was so helpful and cheerful that I had to write a good review (even though they didn’t have the product I was looking for)”
“Abbi helped me find the perfect outfit for a concert I am attending. All sales associates acknowledged me and were very helpful.
Can’t put a price on quality clothing and great service.
Thank you!”
“I think this is merchandising is beautiful & the whole shopping experience is wonderful, I do believe if the staff members speak would make he experience much better. I was in there for like 20 min nobody spoke to me (ask me was i was finding things ok or offer any assistance) Customer Experience don’t just stop at having a pretty store but also welcoming employees”
9:30AM - 6PM
5712 Grove Ave, Richmond
Mens Clothing
“moving to richmond and stopped in while looking for a home.Incredibly helpful and considerate staff.Great selections. Very important to support local buisnesses.”
“My wife and I had a horribly complicated return but Ari was absolutely perfectly helpful sorting it out for us! She was so nice!
Would definitely come back to this Old Navy just because of this customer service experience!”
“This is a really solid old navy. I found a lot of stuff I wanted to try on. The fitting room attendant was the perfect amount of being attentive but also letting you do your own thing. Staff was friendly if asked and did greet you. I prefer to shop on my own so it's nice that unless you look confused they leave you to your own devices.”
“The staff at this location are the best retail staff I’ve ever worked with, especially Alejandro. He helped my fiancée and I select my suit for our wedding, making the process as streamlined and easy as possible, and was extremely friendly, attentive, knowledgeable through the whole process. I could not recommend this location more highly if you’re looking for a suit for a big occasion.”
“Super cute shop and a great place to find gifts! I’ve been here quite a few times and the products are a little on the pricy side but I always find something new to look at. They have something for everyone and a very large selection.”
“Me and my friend went in recently, a worker named Kayla was very helpful & answered all of our questions about the product we was purchasing and even answered some of our questions not related to the store!! 10/10 the best customer service i’ve ever had!! Thank you Kayla!!!”
“Just wanted to say how much I enjoy shopping here. The staff is always amazing and happy to help. They go above and beyond. Bowie, Ellie and Ashley helped me find what I was looking for and also made returns very easy. Highly recommend!”
“The gentleman that worked with me was an Indian. I honestly don't remember his name but he was fantastic. Measured me got and right look for me. I will definitely go back.”
“We had such a great experience that I wanted to drop in and leave a note. I've shopped here since high school so a hot minute and always loved when the girls were super into helping you pick out outfits just because or for an event. I come here before every big trip and always get a huge haul every time. Last few times the staff was fine but weren't jumping up to help and curating the perfect outfit for whatever you need it for. But this time, the Manager (sorry I never caught your name but w the beautiful emerald engagement ring) you were so sweet and enthused helping pick out ideas for our Portland trip. Besides the obvious amazing clothing options, that's what I always loved most about the store all these years. Y'all make it fun and super easy w the very best options. Thank you!! Also what do y'all spray that makes all the clothes smell soooo amazing?! I notice it every time when I'm packing and always forget to ask how the clothes smell so good!!”
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“I always find some heat in PC!!!?? The owners have a real eye for detail and a passion for fashion, not just some culture vultures throwing around hypebeast kickz & clothes, chasing trends(!) I look for consistency and they're prolific in doing just that, often going the extra mile to find what you need or providing info to point you in the right direction.”