One Stop Auto Repair Inc. is a family-owned business located in Richmond, VA, known for its honest repairs and outstanding customer service. The shop prides itself on fully explaining repairs and services, ensuring that customers feel informed and comfortable. Many customers appreciate the professional automotive technicians who work efficiently and effectively to resolve issues. One customer shared a positive experience as a walk-in, receiving prompt service that included passing inspection with fair prices and no pressure tactics. Another highlighted the shop's willingness to assist by offering rides to rental car places. Quick turnaround times are a common theme, with one customer reporting a significant repair completed in just a few hours. The staff is recognized for their politeness and dedication, contributing to a welcoming atmosphere. Overall, One Stop Auto Repair is recommended for anyone seeking reliable automotive repair, excellent service, and a team that genuinely cares about their customers' needs.
Have been taking our family cars here for years for regular maintenance, bodywork, etc. Great prices and reliable friendly service. Owner RJ even offered to inspect a used car I was planning to buy before I made the final decision.
September 2025
They are a great family own business. I had some repair work done to my car they offer to drive me to the rental car place. They represent what outstanding customer service is all about. I appreciate their wellness to help the customer. If you enjoy great service check them out.
September 2025
Quick service and friendly staff. I have had work done here for years. Highly recommend.
