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“Steven was so helpful and patient while we tried all of the mattresses. He was very knowledgeable and made mattress shopping fun! I think we ended up with a great choice. Thank you Steven!”
“Jane was AMAZING! I had spent countless hours searching for a solution to find the perfect mattress, box spring, and frame combination. She took the painstaking but professional approach needed to get me there. I’m so relieved and grateful to have that problem solved, and can’t wait for my delivery on Saturday to complete my bedding challenge!”
“Our experience was very pleasant. So much respect and great customer service. The young named elder was the best we have encountered in years. Thank God for people who still do their job.”
“Great experience! Ask for Mel. He was extremely patient and helped field all of our questions. We ended up leaving w a tempur-pedic and looking forward to great sleep!”
“It’s no wonder this location has five stars. My review is based on my interaction with Sean. Absolutely wonderful salesman, and honest, which goes a long way. Unfortunately, they didn’t carry the closeout mattress I was searching for, but Sean took the time (despite not getting a sale), to help me locate it and give me advice on how to lock it down since I wasn’t able to pick it up that day. He’s a good, honest person.”
10AM - 8PM
3807 Wilson Blvd, Arlington
Furniture Stores
“Julius at Ballston was super helpful and knowledgeable. Cassy at the Langston location referred us over to the Ballston location so we could try another mattress that they didn’t have in stock at that store because she wanted us to have as many mattresses to try to make an informed decision. Julius was incredibly pleasant to work with and was honest and not pushy.”
“We needed an extra twin mattress for a trundle bed. Salesperson was very helpful and knowledgeable. The transaction was quick and the options were clearly explained. If we need a mattress in the future, we will definitely go to this Mattress Firm store first.”
“Rich was very informative and knowledgeable in helping us decide what kind of bed we were looking for! Answered all of our questions and took the time to walk us through our options!”
“My name is Michael Seyoum. I recently met Jerome at the Springfield Mall while I was searching for a new mattress. From the moment we spoke, his professionalism, product knowledge, and ability to clearly explain each option were outstanding. He took the time to understand my needs, including the proper support for my body posture and my lower back pain, and guided me through the selection process with patience and expertise.
After taking some time to consider my options, I reached out to Jerome again. Even though Springfield is not his regular working location, he arranged to meet me at the Kingstowne Village store. I chose to go there specifically because of his exceptional service. His dedication and commitment to providing outstanding customer care truly exceeded my expectations.
Jerome is an excellent representative of the company, and I strongly recommend him to anyone seeking honest guidance and a smooth, stress-free shopping experience.
Good bye back pain ?”
“Carlicia was great and saved us so much during the Black Friday sales!!!! Grateful to her and her extensive knowledge in assisting us with our purchase…we will definitely refer friends and family to her. Happy Holidays!!!!”
“Manny is a professional and provides excellent customer service. He gives you all the information you need to test out and make a decision, but he doesn't shove it to your throat to buy it or push it on you like some other salespeople who'd be angry if you don't”
“Charles was super nice and accommodating. We came in one day to do the bed test and promised to come back the next day. Due to schedule we couldn’t come in. We stopped in the day after and he remembered right where we left off. Great conversation throughout the whole process. If I needed to buy a bed every year, I’d come back to this Mattress firm looking for Charles! Happy customer!”
“Ryan and Suzanne did a great job patiently recommending home decor, making sure the furniture looked good and fit our space.
I highly recommend this location!”
“Linda and Marco was amazing and with great attitude. They really tired their best to help us out with pricing plus making sure we get the right items us we purchased Definitely worth it and I will for sure recommend our friends and other people that we know. Thank you guys!”
“Saeed was fabulous! He answered all of our questions and even kept our baby entertained while we were searching for a mattress. The whole team was really wonderful. I highly recommend going here!”
“I called the store and was connected With Bamlack. I need four twin mattresses and two twin bed frames. She sent me some options and the transaction was smooth and effortless. She’s a great employee.”
“Lawrence and Fidel were so helpful and kind helping us find a new mattress as first time shoppers! Lawrence really knows his stuff about mattresses and had answers to all of our questions. They were super accommodating and we will be going back if we ever need another mattress!”
10AM - 8PM
3425 King St, Alexandria
Furniture Stores
“I recently bought a mattress here. I greatly appreciated the no-pressure, straightforward sales approach. John was helpful, explaining the options and making the transaction smooth and easy. I highly recommend him and this store.”
“Ed is super knowledgeable and very patient. Helped me decide on a new sealed posturpedic hybrid mattress and I can’t wait for it to be delivered. Which delivery is insanely fast, orders on a Sunday and is supposed to deliver on Tuesday”
“This was such a fantastic experience! Jesús was incredibly helpful. My husband and I came in having no idea what we wanted or needed, and we left with a great mattress and great deal. Highly recommend coming here!”
“I swear there should be a class how to properly sleep. Reason I'm saying this is because I spent 30 years sleeping fine on my stomach until one day my neck said heck no and now face severe neck pain!! So, I did the mattress swap, but now dealing with lifelong issues with how to unlearn this and figure out how everyone else sleeps in their side without their arms going numb, which is the conundrum I face. So the Dr told me to shop around for pillows and what better place than here. I got instructional assistance and pretty sure now I know how to sleep and what kind of pillow I need. Only reason I have them 4 stars is because they had to order my pillow, and will have to pick it up sometime next week but assistance was top notch! I know people could just order pillows online, but I'm sick of the marketing online being wrong all the time...I've got so many types of pillows that don't work.... You need to go to a store and try pillows just like your trying on shoes. I really appreciate the fact that the mattress warehouse has more than just mattresses!!”
“Kabir was super helpful and polite!! I came in just browsing, found a couch, kept it in the back of my mind to but he was so polite and straight forward, I had to buy it ?? def good customer service, and quick!”
“Great service, very patient and helpful on finding the right bed for me! Dennis was awesome and took his time explaining everything to me and Abraham was very helpful also!”
“First time buying a mattress in 15 years. Had a great experience with Sam Rasheed, who fit us to a great mattress and made the process super easy! Highly recommend.”
10AM - 8PM
6400 Commerce St, Springfield
Furniture Stores
“I recently visited Mattress Warehouse of Springfield Square store, and the experience was exceptional from start to finish. The moment I walked in, I was greeted warmly by Mr. Birama (store representative) and immediately felt at ease. The store had a very nice selection of mattresses—different firmness levels, materials, and price ranges—making it easy to explore various options without feeling limited. Everything was organized, clean, and displayed in a way that encouraged comfortable browsing.
What truly made the visit stand out was the outstanding customer service. Mr. Birama was incredibly patient, knowledgeable, and attentive. He took the time to understand my sleep preferences, any back or comfort issues I had, and what I was hoping to improve by purchasing a new mattress. Instead of rushing me or pushing a sale, he encouraged me to try several models, answering every question with clarity and genuine care.
His patience was especially appreciated, as I tend to take time before making big decisions. Not once did I feel pressured or overwhelmed. He walked me through each feature, explaining differences in materials, warranties, and expected longevity.
By the end of my visit, I purchased the Sealy Posturepedic® Elite Brenham II Hybrid Firm Mattress with an ergo base.
This level of service is rare, and I would highly recommend this store to anyone seeking comfort, quality, and truly exceptional customer support.”
“Saboor from Marlo Furniture Alexandria was spectacular! I was in need of a bedroom set for my third home and he was more than helpful in assisting me. It was pretty late when I arrived to the store, but Saboor immediately helped me find the right set that was within my budget. He shared a wealth of information about the different types of bed sets, night stands and mattresses and helped explain the differences in quality. He did not pressure me or push any crazy sales tactics on me. I immediately felt comfortable with him as we toured the showroom, he felt like family. He made me feel at ease with the delivery situation as I needed quick delivery. I also needed the items I selected wrapped for moving. He quickly came up with a solution to all of my concerns 1. Price 2. Fast delivery and wrapping 3. Box spring for the Mattress I selected. Saboor is a solution guy and honest and I appreciated that so much. Honestly the best sales experience I have had in years. Very friendly. I will definitely be back with more business with Marlo. Thank you.”
“I was in the market for a new mattress and saw a couple affordable ones on the Mattress Firm website so I wanted to check those out at their store. After having a lovely dinner in Dupont Circle, I searched up the nearest Mattress Firm which was right in the heart of Dupont, which was perfect! I walked over, and upon my arrival and made my way upstairs I was warmly greeted by DENNIS. The whole time he was suuuuper helpful, gave me his full attention, let me try as many mattresses as I needed, and gave me helpful advice. I found the perfect bundle for a really great price ! If you're going to this location, make sure Dennis helps you, he is great!”
“Matt was very knowledgeable about the products Ashley sells and was very friendly while helping us look for a sofa. He was able to answer all of our questions in great detail and made buying a sofa for our first home enjoyable! We will definitely be back to shop at this location in the future!”
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“This all-in-one store is perfect for picking up home essentials, groceries, and even clothing. With its convenient location and affordable prices, it’s a staple for many border residents .. I love it”