“My goodness!!! I was BLOWN away by the customer service here today from Larry. Young gentleman and very accommodating. I drove from Arlington because the sister property Rack Room mentioned my size was available here. I’m so glad I made the drive because I thought professionalism and good customer service was a unicorn these days. Nope! Larry is an example of what a company would want as a leader. He deserves recognition and praise! I’m a shopper and I will make it a point to come to this location because of the amazing selection and service. I left with three pairs of shoes instead of one. lol”
“I bought a pair of Altra shoes that my podiatrist had recommended. The price at PR Run & Walk was only $1 more than Amazon - Whoop-de-doo! It was worth it as Raymond assured that I purchased the correct size. Other staff were also friendly and attentive. Since they did not have a size 8, Raymond had it delivered to my home. They arrived two days later. Very satisfied.”
“So happy we found this little gem. Great customer service from the moment we walked in, an array of all western brands and an incredible selection of cowboy boots and hats. Excited to come back!”
“Excellent service. Helpful and knowledgable sales person.The slide in slippers that I purchased from PR Run is excellent. It eased the pain from my Plantar Fasciitis.”
“We had an excellent experience here getting my teenage daughter new training shoes. The associates were very friendly and helpful measuring her feet, their arches, etc and then recommending the perfect shoe. They were patient while she tried on and tested the shoe options. Would highly recommend!”
“Great selection of running shoes and apparel. Ive been a customer od Road Runner for over 40 years. This a great East Coast store but the best is the original in San Diego!”
“Every time I come here, I am always impressed with the selection of the clothes and the service of the employees. Last time, Joseph went above and beyond to help me find a tuxedo and gave me lots of tips. I could tell he has lots of wisdom and I really appreciated the attention to detail he provided. Thanks Joe!”
“This is a wonderful Alan Edmonds store. Cesar who runs it is a very nice man. He was quick to greet me when I walked in, showed me around and got me fitted into the right shoe and ultimately sold me a great pair. I’ll definitely be back to him here.”
“10/10 experience there. Wouldn't even call it a shopping experience. Went in knowing exactly what I wanted, just needing to try out sizes. They didn't have the color I was looking for, but instead of saying they didn't have it and leaving it at that, the awesome human being there brought out his favorite color in stock so I could see it in person. Absolutely loved the color-- never would have known it was available if not for coming in. Had a great conversation, and he pointed me to great spots in the neighborhood (the riverfront area and the Exorcist stairs)! I wish I'd gotten his name-- it's a testament to the people at this store that the reviews mention so many great staff. Feels like a proper neighborhood institution. I'll definitely be coming back in the winter for boots. I highly recommend this store!”
“Miguel was fantastic! He was knowledgeable, patient, and took the time to help me find the perfect running shoes without any pressure. He answered all my questions and made the whole experience easy and enjoyable. Excellent customer service—I highly recommend asking for Miguel if you visit Pacers Running!”
“Found the perfect birthday fit at Granduer in Tysons Corner 🎉 I was finally able to grab my 11-year-old a full Hellstar outfit for his birthday, and it was such a win. The fit was too cute—baggy, comfy, and giving that 90s aesthetic kids are loving right now. If you’ve got a pre-teen who’s into streetwear, this spot is definitely worth checking out. Stylish pieces, great vibes, and we left very happy!”
“My mom is now a regular customer of Comfort One Shoes Old Alex. She comes all the way from Canada to purchase these shoes. We have the best experience with Brian, he is patient, has a good eye and gives incredible customer service. This is our second time working with him because he goes above and beyond. We left happy with four pairs for mama she absolutely loves! We are now regular customers. I plan to suggest this place to all my friends and family, and to work with Brian in particular.”
“Absolutely amazing experience! Eric was so kind and helpful!!! Got a great shoe and he made me feel so confident and happy with my purchase ☺️ Much love from Trinidad!”
“Stumbled across this store during a recent trip to DC, and was delighted by the expert costumer service and high quality selection. Lamont was knowledgeable and accommodating, and found just the right shoes to match my wishes.”
“Came in after work to get my first pair of running shoes and get my feet measured and GAIT analysis. No appointment took like a minute to get someone to help me. Antonio is the best, got me measured and fitted into three different shoes to try on in a few minutes. He went over how they should fit how each shoe was different. He even showed me proper running form on the treadmill, dude is the goat! Left with a pair of Brooks Ghost 18 and have been running with them for a week and they have been amazing. Will be back when I need my next pair of running shoes.”
“What a great shop! Great selection of men's clothing and shoes and some decent vinyl to browse through in the back of the store. They did have a small selection of some women's items that looked good. Chill vibe throughout the place.”
“I visited during a walk/run club with the store PACKED and Cole was incredibly helpful, kind, and chill. He didn't try to upsell me, which is why I bought two pairs! Thanks, Pacers Running! I'll be back once I reach my goal.”
“Hi, I adore my boots. I'm really happy with my purchase because it's incredibly comfy, well-made, and of high quality. Many thanks also to Ailey. She has a great attitude, is amiable, and is undoubtedly a booth master. One recommendation for the business is that, on my second visit with a buddy, I was hoping to see more design options, but there weren't many. I think the store should provide a wide assortment. I had intended to get another pair of boots, but once more, there isn't much to choose from. By the way,one of my buddy , also purchased a pair of tecovas boots and he love it”
“I had an outstanding experience getting fitted for ski boots, and I can’t recommend Teddy enough. He was incredibly patient, knowledgeable, and made the whole process genuinely enjoyable. We went through five different boot options, and he took the time to explain the fit, feel, and trade-offs of each one without ever rushing the decision. His sense of humor made the experience even better, which you don’t always expect during something as technical as boot fitting. I ultimately landed on a pair of Salomon boots, and they performed great on the mountain. I skied Snowshoe in March and had a fantastic time, no discomfort, no issues, just a solid, confident fit all day. What really stood out was how much Teddy cared about getting it right, not just making a sale. That level of attention and expertise makes a huge difference. I’ll definitely be back soon to get new skis and bindings mounted, and I’ll be going straight to Teddy for his advice again. If you’re looking for someone who knows their craft and makes the experience fun and stress-free, ask for Teddy. Highly recommend.”
“Ramer’s is the best shoe store I’ve ever shopped at for kid’s shoes. We’ve lived in 4 different countries with our kids and have always found our way back to Ramer’s to stock up for growing feet. Staff are knowledgeable and quick and I appreciate not having to pick through a hundred options. It’s not a store for browsing, to be sure, but let’s be honest, browsing for anything with small kids is unpleasant at best (haha). My oldest just sized out of kid sizes and I’m so sad we have to go to a less specialized store.”
“Amano is like going back in time in the BEST way! Locally family owned, genuinely friendly staff, great basics and newer style clothes that are ALWAYS comfortable and great quality, jewelry, great shoes. Highly recommend!”
“My experience at Comfort One Shoes in National Harbor today was nothing short of exceptional. I arrived with uncertain expectations but a distinct need for dress footwear, and I discovered a remarkably comfortable pair. To elevate the experience further, the lady that assisted me demonstrated profound expertise, insight and guidance. Her seasoned knowledge allowed her to intuitively select the ideal inserts for my unique needs, rendering an already comfortable shoe absolutely flawless. The refined, welcoming service made for a memorable visit, and I extend my highest recommendation to anyone in the area.”
“Fantastic service for first time buyers. Shout out to Kimberly for being knowledgeable, adaptable, and patient during the entire foot/shoe analysis. Every time I had a comment, she listened and steered me accordingly.”
“The staff at Aldo are some of the most exceptional customer service that I have ever had at a store period. I was there on a busy Saturday with a friend who was shopping, and although I was initially only looking, staff member J was sure to make sure I was attended to and informed me about their jewelry on sale, had a wonderful attitude and just made a busy overwhelming day easier. Thank you so much to J and the staff at Aldo!”
“So glad I stopped by! Not only is the coffee great, but they also sell clothes and shoes. The shirts/sweatshirts are super high-quality fabric. The staff is incredibly friendly and chill! Definitely check it out if you're in the area.”
“I have just moved to the area and was a bit lost without my local NB store or Fleet Feet. I had a great experience here with Jamie as the employee who helped. Highly recommend.”
“I loved my bridal styling with Violet :) She was personable, knowledgeable, and created a relaxed, comfy experience. I could tell she carefully reviewed the questionnaire ahead of time. She researched my venue to get a sense of the overall vibe and my favorite dresses were ready for me as soon as I got there. I'd highly recommend Violet to any bride looking for a supportive and stress-free styling!”
“I placed an order on the Shoe Hive website for a dress! The dress was shipped the next day, and arrived promptly and exactly as described. I’m very happy with my purchase and would absolutely order online again!”
“Every staff member here has a fantastic attitude! It was such a wonderful shopping experience. I will definitely be back if I have the chance or need to shop again in the future.”
“Overall, wonderful experience. I went in looking to get two suits for work, and I walked out same day with two that were partially tailored. Demetrius was my stylist and did a great job, immediately knew what I was looking for commensurate to the occasion/function. He was very professional, polite, and knew his craft. I greatly appreciated his input and think he did a great job. Highly recommend.”
Last month, Foot Locker Inc. reopened its flagship store at 112 W 34th St. in New York City, as part of new retail plans. The store introduced "Home Court," a basketball-focused shopping area created with Nike and Jordan Brand. The updated store offers a basketball-themed shopping experience. It combines customer service with the newest products for use on and off the court from several brands.
The "hands-free" footwear brand Kizik just opened its second U.S. store at the iconic Mall of America in Bloomington, Minnesota. The Mall of America store, located in the West Market on the second level, offers Kizik's full assortment of shoes for men, women, and kids in all sizes. It will also carry new seasonal styles, Kizik-branded apparel, shoe care kits, and no-slip socks.