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“Came here last week to pick out some fall boots, I had the pleasure of working with a gentleman name Mumin. He went out of his way to order my size since they didn’t have it in stock, he was very professional, kind and personable. EXCELLENT CUSTOMER SERVICE MUMIN!!!”
“Nordstrom Rack is awesome good mark downs on very nice clothes best deals Great customer service at the cashier checkout get that Nordstrom credit card for the best deals Women and Men we all love ❤️ to shop saving is always good.”
“It was weird that they only have one shoe in the boxes, however they always ask you if you need help. They are quick to grab the other shoe and they have great prices. Great customer service.”
“Probably one of the best shopping experiences I’ve ever had. The staff is immaculate, very clean showroom, and had all the available options I needed. The manager, Gerson, is a gem and helped me find everything I needed in a very timely manner. Would recommend this place to anyone looking for a good shopping experience.”
“The communication regarding my order status was timely and clear, making the process smooth from start to finish. Overall, it was a positive experience, and I appreciate the efficiency and support provided. One area for improvement would be the store’s availability of more, in store, inclusive sizing options for women; that would enhance my shopping experience.”
“I can't say enough about the quality and professionalism of their work! I live on the west coast but will continue to send my shoes to Aram. The work is top notch at an amazing price with customer service unheard of nowadays!”
“Always love employees working there. i've caught some great deals there in the past. Prices aren't too unreasonable, but it is on the higher end of clothes.The skate services are exclellent. They'll assemble ypur board for free, they might even do it if you haven't purchased parts from the store.I've always felt pretty invited by the atmosphere.”
“I just worked with Jay on an exchange and he was fantastic letting me try a bunch of different boots and shoes to find something different. I highly recommend working with him and Red Wing for the best boots on the job site!”
“Foot Locker is a top destination for sneaker lovers and athletic gear! They have a great selection of the latest shoes, apparel, and accessories from top brands like Nike, Adidas, and Jordan.
The store is well-stocked and organized, making it easy to find what you’re looking for. The staff are knowledgeable and helpful, ready to assist with sizing or product recommendations. Whether you’re shopping for performance shoes or casual streetwear, Foot Locker has you covered.”
“This location was the best I’ve been to over many years of purchasing LOFT products. A young woman named Bella was extremely helpful finding me specific styles and sizes. I will be returning shortly!”
“I made a purchase at this location yesterday and I don’t usually write reviews I just read them but this experience was great every one was helpful, respectful and had exceptional customer service skills with great patience as well… I will definitely purchase more often from this location just from my shopping experience alone ??”
“I had a great experience at Finish Line thanks to Daniel! He was incredibly kind, attentive, and helpful throughout the entire visit. He took the time to show us different options and made sure we found exactly what we were looking for. His customer service was top-notch, and he made the shopping experience smooth and enjoyable. Highly recommend asking for Daniel if you stop by!”
“Mark and Meta (hopefully I spelt that right) are angels sent from heaven. I had lost my shopping bag with things valuable inside and I spent the entire last 30 minutes looking for it. They actually helped me look for my bag and Mark retrieved it from the front, mentioning another coworker had found it but I didn’t catch their name. 10/10 customer service, would come again! ??”
“As a dedicated online sneakerhead, I’ve rarely ventured into physical stores—mainly because DTLR locations were never conveniently located near my home. That changed recently when I needed to return an item, leading me to discover this gem of a store. The experience was nothing short of exceptional.
Upon entering, my daughter and I were warmly greeted by three enthusiastic employees. Now, this may seem like a small thing, but to me, it’s a dealbreaker. If a store can't be bothered to acknowledge my presence, I can’t be bothered to spend my hard-earned money there.
Thankfully, this wasn’t an issue at DTLR. The store manager, Rian, not only assisted with the return but also took the time to engage with my daughter, helping her navigate the latest trends with a level of expertise that only a true sneaker aficionado possesses. Rian's knowledge of both classic retros and the latest styles was impressive—this is someone who knows their kicks!
What truly stood out, though, was a situation that unfolded while we were in line to purchase my daughter’s choice, the gray New Balance 9060s. Ahead of us was a “Karen”—an entitled customer who was determined to return an item without a receipt. She was subtly rude, layering her complaints with hidden insults. Rian handled the entire situation with an almost zen-like calm, maintaining her professionalism and composure throughout what felt like an endless 20 minutes.
I was frustrated by the delay but couldn’t help feeling a sense of pride as I watched Rian navigate the interaction. As a mother raising Black daughters, I seize every opportunity to teach them about grace under pressure. Living as a Black person in America often means having to work twice as hard to be recognized, while being mindful that expressing anger can result in being unfairly judged. Rian exemplified the kind of professionalism and poise I hope to instill in my daughters.
Rian’s handling of this situation, as well as her interactions with customers of various backgrounds, was a masterclass in customer service. She treated every individual with the same respect and enthusiasm, proving that sneaker culture transcends race, size, and shape.
Because of Rian, DTLR has earned a loyal customer for life. Her professionalism hasn’t gone unnoticed, and it’s truly appreciated. Every employee should strive to reach the high standard that Rian sets.”
“My experience at Champs was great. The customer service was outstanding. I was assisted by Corey the store manager. I must admit that Corey had a trained eye for customer service. He greeted me as I walked into the store and immediately let me know that if I needed him he was ready to assist. As I looked at various shoes, picking up a few then placing the ones I didn't prefer back down, I finally saw one I liked. Corey and another associate in the store were having a conversation but Corey was very customer conceious and saw my approval for the shoes in my body language. He was able to have a conversation and saw my need. He kept his customer service eyes open. I saw this and took the time to commend him for this because those are people skills that few people have. I've worked in customer service for 30 years and Corey has the gift. Thanks Corey.”
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“Great experience! I had one-to-one attention. They were highly knowledgeable and but also humble and listened to my preferences and needs. No pressure to buy extra things, and I could tell they enjoyed helping other runners find the right fitting shoe. Will definitely be back!”