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“A few days ago went to this Verizon store on Braddock across from George Mason University, Jorge greeted me with excellent customer service and helped me set up my new phone. Very knowledgeable representative highly recommended to ask for Jorge.”
“Mike in the showroom was very knowledgeable and helpful. Pricing was competitive and included free delivery. The installers were on time and did a great job. Overall a great experience.”
“DeWan was extremely kind and helpful. He was efficient knowledgeable on the Fios packages. We appreciate his customer service as we are new to the area and needed to set up internet that we can rely on. This is at the 7301 Little River Turnpike location.”
“I brought in a bunch of games to have checked out and sold. The process was very simple, but I called/emailed first of course. This place has such a nice atmosphere! Haha, it made me want to keep the games I sold! I’m a little old person now… and well, I just don’t have the time to game like I used to. So, I’m glad I got to sell the games at a fair price :) Great store and friendly staff.”
“Highly recommend if you’re shopping for a Samsung TV. Raphael at the Fairfax location took the time to answer all my questions. I ended up buying from here at the end of March instead of Costco. They also sell soundbars and furniture. I purchased on a Sunday and was able to get it delivered the next day. Delivery and set up were quick. No issues over the past month. Very satisfied.”
“Had a great experience with John at the Verizon Wireless store on King Street. Straightforward, sharp, and easy to work with — he broke everything down clearly and made sure I got exactly what I needed without wasting time. No pressure, no upsell — just solid service from someone who knows his stuff. If you’re heading in, ask for John. He’s the real deal.”
“Went there looking for a pre built desktop. The staff was really amazing, answered all my questions and gave me recommendations on why I should change some things in the config I was looking for. I ended up buying a computer meeting perfectly my needs. Thanks for your patience regarding my questions and the great service ! (keyboard and mouse also coming from the same Microcenter)”
“Ammar was amazing to help me get my new iPhone 14. I.Broke my flip phone and Ammar helped get everything done because I didn’t know how to do most things. Thank you, again Ammar . Carol P.”
“I brought in my broken laptop that was over 10 years old. They helped me find a suitable replacement at my desired price point. The service center is outstanding. Their was a tiny misstep with the initial setup (no fault on their part) but they worked quickly to correct it and at NO charge. You can buy a computer anywhere but the service aspect is what sets any business apart...and Micro Center provides great service. It's now my go-to shop for all my digital needs.”
“I had been going to Lee's Auto for years before we moved out of the neighborhood. We went to a shop closer to us for an inspection and to fix any issues my car might have (19-year-old Honda that has seen some things). Big mistake. The other shop took almost two weeks to give us an estimate and then told us they couldn't do some of the work. We took it back to Mr. Lee and within a couple of hours, he had an estimate of the work and by the next day, had the car fixed. Over the years, Mr. Lee has provided exceptional service. He gives timely estimates, stays within budget or calls if additional work needs to be done. He and his crew get the work done quickly and well. We're very pleased with his work and I will continue to take my car there even though we live 30-45 minutes away.”
10AM - 8PM
8418 Old Keene Mill Rd, Springfield
Electronics
“Adam at the Old Keene Mill location is so wonderful to work with. I had a serious issue and came back a few times - on each occasion secretly hopeful he would be there as he is super knowledgeable and solution oriented. I’ve dealt with other T Mobile reps over the years but they don’t compare. Thank you Adam for your invaluable assistance. T-Mobile is lucky to have you on their team!!”
11AM - 3PM
1675 Reston Pkwy Suite J, Reston
Electronics
“John, Zack and Brandon were very knowledgeable and worked well with telling me what was worth something and what needed to be recycled. Will come back with more.”
“Good service. Miss Nidia helped me with excellent service. I am happy with my iPhone 15 pro. The plan they offered me is comfortable and includes everything. I recommend that you visit this tmobile location. N”
“Price and quality was excellent. Receiver arrived like it was brand new in excellent condition. (Open Box)
Great quality and price don't usually accompany each other when talking about Hi Fi or AV equipment... I would highly recommend it. I now regularly check their site for deals. Not that my bank account likes that approach! ??♂️”
“There’s a representative there by the name of Lisandro. I have to say it’s for employees like this that big name brands like T mobile are going to keep their business thriving for many years. Lisandro took away the stress I felt before walking into the store. 10 stars Lisandro thanks for your help”
“To the gentleman I spoke to on the phone today. Thank you so much! You were much more helpful and supportive than Verizon’s main support line and helped me figure out VPN was the issue. Thank you so much for excellent customer service!”
10AM - 7PM
9514 Fairfax Blvd, Fairfax
Electronics
“Varun at Fairfax store was hands down AMAZING. I needed to get my work phone activated and he guided me through the entire process. He explained things and took his time with my request while assisting other customers and not missing a beat! If you’re in need of a great representative he is your one stop shop!!!”
“We visited the corporate store in since the employee at the retail store in Annandale didn’t help set our account fully. Mohammed was able to fix our issue and was very patient.”
“We came in for a phone upgrade and Mike was super helpful! He helped us transfer our phone data, and he was very patient when the phones were taking a long time. Mike was super knowledgeable and a fantastic sales associate.”
“BIG SHOUT OUT TO RICK AND TEAM!! Was headed out of town and of course the phone folks told me to "drop the router at ANY T-Mobile location" (Well...yeah. not so much. Has to be a "corporate location" as the manager kindly explained to me) HOWEVER Rick (the manager) and one of his team immediately said " Hey we can help you box it up and you can just take it to the UPS store 2 doors up from us" And they did. Bubble wrap, security tape and all! Thanks so much gang - on a tight timeline and you all really, really helped me out! Cheers! Kate”
“There was one man on site to help customers, but he helped five people calmly and kindly and was very time efficient. Mohammed listened to problems and very quickly provided solutions, getting everyone on their way with no hassle. Fantastic service and very knowledgeable.”
“I recently visited this location and was helped by Lenny, Sayed and Randy. I had issues with getting my account verified but they stayed patient and helpful throughout the process. Good customer service is a rare find these days but I’m happy to say this team definitely knows how to treat their customers.”
10AM - 8PM
6330 Springfield Blvd, Springfield
Electronics
“Excellent customer service! I came to this location to get a new phone after my old one got stolen, Carlos G was very helpful and patient he helped me with all the questions I had about getting a new phone and transferring everything to it. He also helped me set up my ICloud and I was able to recover everything I was very grateful for his help.”
“My biggest complaint is the check out lines- not having enough open for the “rush” times of day is brutal. Second complaint is the produce section being a little less than needed (I wish this was a super Walmart). And the third complaint is the parking lot. These are tight spots and it always seems a bit chaotic. Otherwise- the store itself is great, the staff are usually friendly and helpful. Drive up pick up is usually pretty quick and easy.”
“We had an exceptional experience at this location! Jarlyn worked tirelessly to set up a complicated Apple Watch phone line for my daughter. She was a problem solver, upbeat the whole time, and a pleasure to work with. Thank you Jarlyn!!”
“Went in for a phone upgrade; I really appreciate the friendly and helpful Kilmar. I got all my data transferred and a detailed explanation on how the new phone impacts my family plan bill; Thank you!”
“"Lee" and "Hose " staff's are awesome he is so kind and patiently serves the Customers, we are so.. happy with results.
All the staff are worked hard. Thank you.”
Open 24 hours
6730 Lee Hwy, Arlington
Electronics
“I stopped in on my way home, I walked from East Falls Church Metro Station down the street (less than 5mins walk), to grab an easy dinner for my wife and I. Not only did I get a great deal by ordering and paying for a pepperoni ? pizza on the 7-11 app (it was only $8??), but I redeemed 2 rewards as well (?️fountain sodas?), and I returned to my home in Reston with dinner for under ??‼️ The guy working tve register was very helpful and got me on my way quickly! Very happy!❤️?”
“Walked in yesterday 15 minutes before close to get my new phone up and running. I was expecting for them to just show me how to set up an eSIM and then I’d do the transfer at home. Mike was amazing and did everything for me. He ended up staying past closing time to make sure everything transferred. He helped me put a tempered glass screen protector on and was just a true pleasure to work with. Customer service was 10 out of 10.”
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“Went to Dyson demo store unplanned was in the mall and wanted to see if they had the diffuser attachment for my air wrap. Zach approached me and asked if I needed help I asked if they had the attachment and he immediately went and grabbed it for me and checked me out. Very good customer service. Quick and easy. Nice guy. Attachment works perfect”