{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“I am very pleased with the quick turn around, and the outstanding customer service provided during my visit and subsequent repair. Shaq took the time to diagnosis the problem, and offer a solution to my rush request. Thank you!”
“Went there looking for a pre built desktop. The staff was really amazing, answered all my questions and gave me recommendations on why I should change some things in the config I was looking for. I ended up buying a computer meeting perfectly my needs. Thanks for your patience regarding my questions and the great service ! (keyboard and mouse also coming from the same Microcenter)”
“Fantastic business, extremely knowledgeable, professional and fast. I have had multiple computer needs over the years and they always prioritize and solve the same day. Excellent Resource!”
“I fully believe that IT service level is based upon the individual engineer/consultants you work with from the company. At Nortec, I've been fortunate to have worked with a few wonderful engineers/consultants who I consider to be a part of our team. Being a small organization, having an engineer/consultant who knows us, who can manage our IT projects and address our issues as though they worked within our own organization, is priceless.”
“I bought my gaming monitor at this location and received excellent service. The staff were always eager to help and technically knowledgeable. There was a wide variety of monitors to test, view, interact with, and touch, something I rarely found in other Best Buy locations, which typically had only 3 or 4 monitors on display. Here, there were at least 20 or more. I highly recommend a visit!”
“I had an issue with my trucks car audio. After a few bumps getting in touch with the store ( Best Buy corporate please allow direct calls back into the store) James The GM took awesome care of me and my truck. Thx!”
“A huge shout-out to Om and his manager Livingston — they went above and beyond to help us with the purchase of our brand new Google Pixel 9. From start to finish, they were patient, knowledgeable, and genuinely cared about making sure we were taken care of. This has hands down been one of the best customer service experiences I’ve ever had. We’ll definitely be coming back again. Thank you, Om and Livingston!”
“This review is to recognize the great job done by Earl in repairing the arrow key on my MacBook Pro. He was able to reattach the fiddly little rubber bit that had come loose, as well as the key itself. He provided a clear and straightforward explanation of the repair and cautioned me that the key might feel slightly different from the others, but the key's functioning has actually improved with usage since the repair, and it's just like the other keys. Fantastic work!”
10:30AM - 6PM
6675 Little River Turnpike, Annandale
Computers
“A wonderful shop for all manner of repair and help with both hardware and software! The team is knowledgeable and fast, and happy to stay and help instruct and train as well as fix the immediate issue. Also affordable prices and well-stocked for almost anything you'll need.”
“QR Code Crisis: My First iPhone Experience
⭐️⭐️⭐️⭐️⭐️ (only for the nice employee)
Day 1: Excited to join Team iPhone.
Minute 5: “Where’s your QR code?”
Me: “What QR code?”
Them: “Your QR code.”
Me: “What QR code???” (x3)
After 2.5 hours of QR-code confusion, a kind woman employee helped me finally get my phone. Used it for 4 hours. Couldn’t find settings, couldn’t find peace, couldn’t find life. Returned it. iPhone wasn’t for me — but she deserves Employee of the Year.
My tombstone will say: 'He never switched to iPhone.”
“I had a laptop that was used mostly for school. I stopped using it after graduating with my undergraduate degree. Problems include cleaning (keyboard and mouse), processing performance, sound card issue, and charger cable (not functioning properly).At first I was skeptical. After receiving their service, I can say it is acceptable. My mouse cursor on my laptop is now functional. Keyboard can click better albeit some keyboard function issues. My aux/jack port was a problem and not my sound card from what they diagnosed. Cord charger was not repairable.My hard drive was replaced and updated to Windows 10. My data content including photos and documents were transferred. They even gave me my old hard drive when I asked for it.Communication was mildly difficult because of a language barrier, but they were able to speak, communicate, and reciprocate in English well. I’m not a tech guy, but I did want a list of diagnoses for my computer. I got it at the end of my receipt as I stated earlier.The speedy repair was within 3-4 days (including the weekends).”
10AM - 8PM
11937 Market St, Reston
Computers
“Kass was incredibly helpful in resetting my sister & I’s laptops with the upmost patience & kindness. She had a solution & explanation for any question we had. We left the Apple store feeling relieved, at ease, and having gained more knowledge!! Kass is the best!!”
“I’ve been working with Scott for nearly a decade, and he has always gone above and beyond every single time. Scott is the only Apple employee I’ve ever trusted with my devices. he’s knowledgeable, patient, and truly cares about his customers. No matter the issue, Scott always found a way to accommodate my needs and make sure everything was handled perfectly. He consistently provided exceptional service, making each visit smooth and stress-free.
Scott has been my go-to Genius for years, and his professionalism and dedication are unmatched. I was so sad to hear he’s moving on, but I’m incredibly happy to see him chase his dreams. Apple was lucky to have him, and I feel lucky to have been one of his longtime customers.”
Computers
Computers
Computers
Computers
Computers
Computers
Computers
Computers
Computers
Computers
Computers
Computers
“Most electronic stores and online stores carry almost all similar products. What makes then a store different is the customer care and experience, I believe. In my visits to the store, Manager Mike has always been helpful, listens carefully and offers all the support he could. Also thanks to Cruz - an associate.
I rank the store 5 stars primarily because of Mike. Well done and Thank You, Mike.”