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“I received very helpful information, hands-on guidance, and technical guidance for my Lenovo which involved detailed examination and assessment. Due to the computer's terminal (!) problems, I chose to buy a new Lenovo from FaTech. Vladimir provided extensive support in helping me set it up and work through installation issues. I would strongly recommend this small business -- it helps immensely to talk and work with one person and not get redirected to multiple people. Very reliable and professional!”
“Had a bit of a chaotic start when I was given the wrong laptop at pickup due to a mix-up. When I came back to swap it, the original model wasn’t even in stock/mislabeled. It was a huge headache, and honestly, it felt like I wasn’t being taken seriously until I looped in corporate.
Once corporate was involved, the store manager, Bryan, stepped up and went above and beyond to make things right. They ended up giving me an incredible deal on a brand-new, much higher-spec MSI laptop to make up for the trouble.
Thank you to staff for turning a stressful mistake into an absolute win. Mistakes happen, but how a company handles them is what matters—and they handled it well.”
“I recently used TCS computer to repair the case of my laptop. The team was great and they went the extra mile to replace the grip strip as well. Repair was done within the hour or so. Very personable and would definitely use them again!”
11AM - 7PM
6364-D Springfield Plaza, Springfield
Computers
“I came in the store in hopes of selling an Apple product I’d never used and recently bought . I was helped by Malachi , and he was kind and was able to accept the product and gave me a reasonable amount for the product worth , which I greatly appreciated.”
Open 24 hours
7531 Leesburg Pike # 300, Falls Church
Computers
“I fully believe that IT service level is based upon the individual engineer/consultants you work with from the company. At Nortec, I've been fortunate to have worked with a few wonderful engineers/consultants who I consider to be a part of our team. Being a small organization, having an engineer/consultant who knows us, who can manage our IT projects and address our issues as though they worked within our own organization, is priceless.”
“Lucy at Best Buy provided amazing customer service from start to finish. I came in to pick up my open-box Samsung Galaxy S26 Ultra 512GB, and she made the entire process quick and smooth. She was very knowledgeable and answered all of my questions about which screen protector would be the best option for my phone.
Lucy also allowed me to carefully inspect the phone to make sure it was in excellent condition just like it was listed on the website, which I really appreciated. On top of that, she directed me to the Geek Squad team so they could professionally install my screen protector for me.
Overall, Lucy went above and beyond with her professionalism, helpful attitude, and efficiency. Great experience all around — definitely 5-star service!”
“Absolute game-changer! THCancun is hands-down the best dispensary/smokeshop in the city. Their delivery is lightning-fast and the quality is unmatched by anyone else around. Most importantly, they are honest and reliable. If you’re in Cancun and looking for the real deal, this is the place. 10/10 service!”
10:30AM - 8PM
6675 Little River Turnpike, Annandale
Computers
“This place is amazing. We have been so grateful for their diligent hard work to solve our computer problems! Hard to find an honest place to get your computer problems solved! Highly recommend using them and you can rest assured they will find a way!”
“Great service here. My husband and I both had appointments for the Genius Bar. Earl did a great job helping us in getting my husband’s air pod replaced as well as his camera on his phone. He was also very helpful with the battery on my computer. It’s definitely worth having Apple care!!”
“It was a bad experience with Jacob Tadros. He provided misleading information, behaved unprofessionally, and showed no understanding of proper customer service, I have submitted a formal complaint, and I am glad that Customer Support and Store Manager William addressed the situation.
Special thanks to Abdulrahman for his professionalism and excellent service”
“This review is specifically for Obi at the Genius Bar. I went to this Apple Store after a bad experience at the one in Clarendon. Obi was extremely kind, patient, and knowledgeable. I appreciate that he set realistic expectations upfront regarding the prognosis of my MacBook. I ended up trading it in for a new one. Obi was also able to fix my iPhone charging port! During my two hours at the store, I observed him skillfully working with several clients providing them with the same level of service.”
10AM - 8PM
11937 Market St, Reston
Computers
“Amazing experience! Was favored with excellent prompt service even without an appointment the Apple Genius quickly assessed the issue and made plan that worked flawlessly! In and out in 5 minutes literally!”
“I called Apple because I needed help with my computer. I was helped by a gentleman named Charlie who helped me over the phone and he did an excellent job. Charlie Is honest, professional, polite and showed he cared about the customer, which I am glad I am one of them.”
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“Unbelievable Experience today with Aria Komrani! What an amazing human being! Professional, Patient, and Very Kind! He was literally attending 5 people at once. Helped me set my phone even though he shouldn't not , it's buyers responsibility. He saw my struggle and was just there for me.
Merci dear Aria! I will send my friends to your way! And obviously be your loyal customer. ?”