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“I received very helpful information, hands-on guidance, and technical guidance for my Lenovo which involved detailed examination and assessment. Due to the computer's terminal (!) problems, I chose to buy a new Lenovo from FaTech. Vladimir provided extensive support in helping me set it up and work through installation issues. I would strongly recommend this small business -- it helps immensely to talk and work with one person and not get redirected to multiple people. Very reliable and professional!”
11AM - 7PM
6364-D Springfield Plaza, Springfield
Computers
“I came into the store to trade in my old switch and was met with a seamless friendly transaction with John who helped me trade in my switch! Thank you I would recommend this place!”
“Had a bit of a chaotic start when I was given the wrong laptop at pickup due to a mix-up. When I came back to swap it, the original model wasn’t even in stock/mislabeled. It was a huge headache, and honestly, it felt like I wasn’t being taken seriously until I looped in corporate.
Once corporate was involved, the store manager, Bryan, stepped up and went above and beyond to make things right. They ended up giving me an incredible deal on a brand-new, much higher-spec MSI laptop to make up for the trouble.
Thank you to staff for turning a stressful mistake into an absolute win. Mistakes happen, but how a company handles them is what matters—and they handled it well.”
“I recently used TCS computer to repair the case of my laptop. The team was great and they went the extra mile to replace the grip strip as well. Repair was done within the hour or so. Very personable and would definitely use them again!”
Open 24 hours
7531 Leesburg Pike # 300, Falls Church
Computers
“I fully believe that IT service level is based upon the individual engineer/consultants you work with from the company. At Nortec, I've been fortunate to have worked with a few wonderful engineers/consultants who I consider to be a part of our team. Being a small organization, having an engineer/consultant who knows us, who can manage our IT projects and address our issues as though they worked within our own organization, is priceless.”
“I was greeted by a friendly guide right at the entrance, which instantly put me in a great mood. Inside, I met Ashley at the pickup area and quickly wrapped up my trade-in. Everything was handled in under 10 minutes! As I was leaving, the nice guy at the door gave me another warm greeting. This visit was so much better than my last one.”
“My husband and I would like to thank the manager, Masoud, for his assistance in getting us a good price for a Ninja espresso machine. Back in November of 2025 we had a terrible experience here with purchasing a refrigerator we never received. Masoud helped us resolve the situation and went even further to find the best solution which today with his help were able to purchase a new espresso machine. Thank you, Masoud!”
10:30AM - 6PM
6675 Little River Turnpike, Annandale
Computers
“This place is amazing. We have been so grateful for their diligent hard work to solve our computer problems! Hard to find an honest place to get your computer problems solved! Highly recommend using them and you can rest assured they will find a way!”
“This visit was a productive one! Team members were helpful in finding the audio adaptor and helped in checc out at the register rather than going to the checkout registers. 👍”
“Great service here. My husband and I both had appointments for the Genius Bar. Earl did a great job helping us in getting my husband’s air pod replaced as well as his camera on his phone. He was also very helpful with the battery on my computer. It’s definitely worth having Apple care!!”
“This review is specifically for Obi at the Genius Bar. I went to this Apple Store after a bad experience at the one in Clarendon. Obi was extremely kind, patient, and knowledgeable. I appreciate that he set realistic expectations upfront regarding the prognosis of my MacBook. I ended up trading it in for a new one. Obi was also able to fix my iPhone charging port! During my two hours at the store, I observed him skillfully working with several clients providing them with the same level of service.”
10AM - 8PM
11937 Market St, Reston
Computers
“Amazing experience! Was favored with excellent prompt service even without an appointment the Apple Genius quickly assessed the issue and made plan that worked flawlessly! In and out in 5 minutes literally!”
“I called Apple because I needed help with my computer. I was helped by a gentleman named Charlie who helped me over the phone and he did an excellent job. Charlie Is honest, professional, polite and showed he cared about the customer, which I am glad I am one of them.”
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“I recently visited Best Buy looking for a new laptop, and Aimir made the experience amazing. He walked up to me right away, asked what I needed help with, and took the time to understand exactly why I came in.
He was knowledgeable, patient, and genuinely helpful throughout the process, which ultimately led me to purchasing my brand new laptop. Excellent customer service from start to finish — Aimir is amazing!”