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“When I walked in, she came to me directly. I didn’t have to wait at all. She asked me what I needed took me to her desk looked it up on the computer had me fixed and out of there and less than a half an hour. She’s very nice with good service thank you”
“Very helpful staff worked with me to navigate the maze of call center ridiculousness, patiently and creatively overcoming obstacle after obstacle to help me get set up with a new phone.”
“Elle was very professional and caring. She took care of what I needed to do and gave me the best experience. We got everything done that I came in for. I really appreciate her”
“Excellent experience at the West Seattle store with upgrade and setup on both phones. Mark really went above and beyond. He stayed open knowing public transport would not get us to the store until 40 minutes after closing. He stayed until our updates and transfers were 100% complete.”
“I needed some assistance with a new phone. Instead of getting extremely frustrated with myself I went into this location and met with Brian. He was a real pro. He helped me transfer everything, introduced me to some features on my new phone and reviewed my account to make sure I was getting the best price. He also sold me some protective covering and a case. Super chill guy very professional and for that reason, I will be back to this location for future purchases products, etc.”
“I love Boost Mobile the employee was really nice and friendly very helpful they have really good deals and the service is way better than T-Mobile Verizon Xfinity I don't regret switching to boost 1 but I definitely recommend Boost Mobile ???????”
10AM - 7PM
5050 WA-303 Ste B113, Bremerton
Mobile Phones
“I have been with cricket for over 5 years. Never had a problem and have 4 lines 1 for myself, my daughter, niece, and elderly mom. The manager at the Bremerton store has been there ever since I got my phone. He is very smart, polite and helpful Ive seen a lot of people who work there come and go. But Mazziah is dedicated to his job and always there on duty. Thanks Mazziah! ?”
“Very knowledgeable & friendly person. She helped me with my new phone. She really knows her job. I'm glad she is working there. she had all the answers for me.”
“I got a new phone here after i dropped my old one in water, the guy who works here is rlly nice I'd highly recommend the store I'd also nicely decorated and you can tell they genuinely want to help you?”
9AM - 11:55PM
2220 NW Market St, Seattle
Mobile Phones
“I've been shopping at Ballard Stop for over 4 years. The help has always been pleasant especially the new owners. I'm admiringly impressed with the patience and decency they show to their customers regardless of what journey they are on in life. 10 stars to Ballard Stop!!!”
“Went in on a weekend expecting a wait to be seen but we were seen almost immediately. The staffs ability was great, answered our questions and got us taken care of quickly.”
“All I can say is the person who works here on Monday and Tuesday which are days I can usually stop in if I need is always super helpful, seems to go above and beyond each and every time I’ve visited this location. She’s just a real jewel! Show her a bit of extra appreciation for someone who knows what good customer service is which can be hard to find in these days. Just so very brilliant with phones. Thank you!”
“Ashton helped me decide what phone was the best fit for me. He also helped me learn how to use and navigate my device. He’s the best person for whatever you need at AT&T. I highly recommend going to this AT&T for the quick and best quality of service especially with Ashton helping out!”
“I had all kinds of problems with my phone and in the end it was all a good experience. Except for the fact that the main company not the one in Bremerton but the mother company is the one that screwed me over. And all the staff in the Bremerton store were extremely helpful. And I want to say thank you”
“The store's manager AJ is truly a professional and added value to AT&T's customer service. His knowledge and soft skills made my visit stress free and brought positive resolution to my phone issue. He is an excellent example of what customer service should be. Highly recommended!!”
“Had such a great experience at T-Mobile thanks to Zikaj! He was super professional and helpful—he changed the screen protectors for both me and my boyfriend quickly and with so much care. You can tell he really knows what he’s doing. Super kind, efficient, and made the whole process smooth. Thank you, Zikaj, for the amazing service!”
“I was in the T-Mobile store today and was helped by BayBee Love. Although my issue was complicated she was extremely professional, helpful and informative, thoroughly walking me through the process smiling all the while. I wish there were more people in customer service with her demeanor. Great experience, I’ll be back!”
“I just can't say enough how much I appreciate Hailey. I had bought a watch several months ago and had not been using. Hailey said bring it in and I'll show you all the great apps. For me. Listening to music and how to find my phone alert. I also purchased an air tag for 1$ got a very small charger and new cords. All purchases I had gone in for as I travel a lot and my phone is very important.
Hailey made my experience so positive.
Thank you . Thank you.
She's the best. But everyone is nice and helpful at this location.”
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“Great customer service, a bit of a wait, but only one person working and I was told up front how long things would take, and they were accurate. All good and will return.”