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“When I walked in, she came to me directly. I didn’t have to wait at all. She asked me what I needed took me to her desk looked it up on the computer had me fixed and out of there and less than a half an hour. She’s very nice with good service thank you”
“Went in to upgrade my phone, Dayton assisted me with everything. He was very helpful and informative; gave me a breakdown on cost of different plans to ensure I made the right choice, and helped with setting up my new phone. Was very happy with my experience and would recommend others to come here!”
“Very helpful staff worked with me to navigate the maze of call center ridiculousness, patiently and creatively overcoming obstacle after obstacle to help me get set up with a new phone.”
“Went in to get a new phone yesterday and was helped by Austin. He was very helpful and knowledgeable and walked me through the entire process of transferring my data and getting the new phone set up. Thank you again for your patience and help!”
“I needed some assistance with a new phone. Instead of getting extremely frustrated with myself I went into this location and met with Brian. He was a real pro. He helped me transfer everything, introduced me to some features on my new phone and reviewed my account to make sure I was getting the best price. He also sold me some protective covering and a case. Super chill guy very professional and for that reason, I will be back to this location for future purchases products, etc.”
“I love Boost Mobile the employee was really nice and friendly very helpful they have really good deals and the service is way better than T-Mobile Verizon Xfinity I don't regret switching to boost 1 but I definitely recommend Boost Mobile ???????”
“Great owner and fair prices! Just a heads-up — I’ve stopped by twice during the hours listed online, but the store was closed both times. I’m sure there was a good reason, but it might help to update the hours to give customers a heads-up online.”
“Mazziah was very helpful and professional. Got my phone upgraded and got in and out in 15 minutes, fastest service I've ever had at one of these stores, much appreciated. Highly recommend this location.”
“Loved my experience here' reps here are so knowledgeable and kind they can help you with anything you'd ask them. I highly recommend this store. Best in bremerton, silverdale, port orchard and surrounding areas. Never leaving metro!”
“Brian did a fantastic job explaining my phone to me and showing me how to use my new phone. Very professional and polite. I will be recommending this store to all my friends.”
“Went in on a weekend expecting a wait to be seen but we were seen almost immediately. The staffs ability was great, answered our questions and got us taken care of quickly.”
“I have never seen anyone handle multiple customers in any industry so calmly, efficiently, and kindly as Jared does. His customer-focused demeanor is truly impressive and his knowledge is extensive. Whatever company Jared works for is lucky to have an asset like him onboard.”
“The store's manager AJ is truly a professional and added value to AT&T's customer service. His knowledge and soft skills made my visit stress free and brought positive resolution to my phone issue. He is an excellent example of what customer service should be. Highly recommended!!”
“Had such a great experience at T-Mobile thanks to Zikaj! He was super professional and helpful—he changed the screen protectors for both me and my boyfriend quickly and with so much care. You can tell he really knows what he’s doing. Super kind, efficient, and made the whole process smooth. Thank you, Zikaj, for the amazing service!”
“I was in the T-Mobile store today and was helped by BayBee Love. Although my issue was complicated she was extremely professional, helpful and informative, thoroughly walking me through the process smiling all the while. I wish there were more people in customer service with her demeanor. Great experience, I’ll be back!”
“Hi Cecilia
Dear Boost Mobile
I truly appreciate your help in getting my phone back from the evil company that I made the mistake of listening to a commercial about Verizon!
I have been a customer of Boost Mobile for years and I have always had the best service ever.
You were very calm and professional in the way you conducted yourself and I will never do anything like that again.
Thank you
Scott Patrick”
“The team was so friendly and helpful!
I had a complicated issue with my account/phone and Eric went above and beyond to help me out.
Give that man a raise!”
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“Great customer service, a bit of a wait, but only one person working and I was told up front how long things would take, and they were accurate. All good and will return.”