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“The staff and storage facilities are amazing and can't recommend storing with West Coast in Columbia City! I've stored with them for a couple of years and only have great things to say!
Nicolas was extremely helpful and kind! Big thanks to him, Amy, Greg, and the rest of the team for making it a great, low-stress experience to store my things!
The parking lot, halls, and storage units are very clean. It looks like they must clean the halls pretty frequently. The indoor parking lot for loading and unloading feels very secure with a code to get into the building as well as the elevator. There are well-maintained carts for bringing things to and from the storage units. The elevators operate smoothly and quickly.
Thank you again Nicolas, Amy, Greg, and the rest of the team at West Coast Self-Storage in Columbia City!”
“My wife and I needed somewhere to keep our stuff while house hunting. We originally chose this place because the units were accessible until 11PM every night and the only free time I had during the move was late in the evening. Every time I was able to drop boxes off after dinner or grab something out of a box before bed, I was thankful that we did.
Also, every time I needed to talk to the staff, from move in to move out, they were exceptionally pleasant and easy to work with. Overall, they made keeping our stuff stored safely the least stressful part of a relatively stressful move and for that I will always be grateful.”
“I had a great experience working with Tatsumi & Brandon at the Sodo location. They had exactly what I was looking for ready in an hour the same day. I appreciate the flat rate pricing & straightforward rental process. I will definitely be using enterprise in the future for my truck rental needs!”
“Evie & her rep (I cannot remember her name but she pulled the truck out for us upon pickup and checked us out) were absolutely wonderful! So helpful & kind. I really appreciate this experience being from LA and not having had the opportunity to really experience good customer service in Seattle. Thank you ladies!”
“The customer service at this place is unbelievably awesome. Sebastian was the name of the person that helped me and he helped me perfectly and went in my opinion above and beyond any rap I've ever talked to at a truck rental place.”
“One of the best vendors I have ever worked with. Prompt responses to emails, great customer service, and equipment always delivered on time. We have never had a service failure. We had a last minute urgent request; they figured a way to make it happen.”
“Great experience signing up for a space with the manager Edd. He was friendly, helpful and very easy to work with. He showed us our options and did a very good job explaining the process. I would 10/10 recommend this location!”
“This is a small business, family-owned and it is fabulous. I ended up renting a unit and then end up not using it and I had no problem canceling my lease. These guys are awesome! Always going to recommend them.”
“I had a great experience moving with U-Pack. All the staff that I interacted with were friendly and helpful, and my items arrived on time and undamaged. Booking and managing my move throughout the process was also really easy and intuitive.”
“Vashon Trucking delivered my refrigerator and did a sterling job. They managed to thread it through the smallest of doors and place it in my kitchen in perfect condition. Nice guys, hard workers. Showed up nice and early and started the day off right.”
6:30AM - 4:30PM
18441 E Valley Hwy, Kent
Truck Rentals
“I will forever rent from this company!! They treated me with such respect and the process was unbelievably smooth! The truck was so easy to drive, new and had a lot of get up and go! I rented a 16’ truck and honestly it felt more like I was driving my mazda3 as opposed to a cube van! One thing I wished I had noticed before I was on my way back dropping it off was the convenient backup camera that shows in the rear view mirror! What a brilliant idea! But now I know for the next time I have to rent a truck! You’ll definitely have happy hauling in your next move if you rent from Penske versus UHaul for sure! Well done Penske!”
“They were very helpful and close to my job. I originally went in uhaul site since they use to be affiliated with them but that was when they were First Ave Storage now they are now CubeSmart Storage. They were able to help me right away today and and got move in on my lunch break so it was awesome experience and again very helpful in my time of need. Don't forget for every new rental you get half off your first 3 months in.”
“The employee who helped me out was communicative, straightforward, understood why I needed a rental, and streamlined the whole process. No fluff. A great CS agent. Easy pickup, easy return. The equipment is always in good condition, but the personability of your staff set it apart.”
“Laura was great at getting us set up and responded quickly when we had some questions after getting the truck. I will definitely come back the next time I need to rent a truck or van.”
“Came here for my one box recall, the service is received was superb I highly recommend tec equipment Des Moines. Billy-Jo at the service desk was very knowledgeable and got me in with ease thanks you Billy jo you were amazing ?.”
“I did online check-in, got my truck almost instantly, and was on my way. The truck has a minor mechanical issue, but they had roadside assistance on-site to my location in 45 minutes.”
“Very positive experience! From the enthusiastic greeting to the easy process of returning the truck, everything was clearly presented and fast.. I WILL use this location again!,”
“Service was fast, informative, and well versed. Staff was kind and made sure to offer help and the option of additional services I was unaware of. They were incredibly kind <3”
“Great experience at U-Haul and highly recommend for any moving needs. Ryan was great to work with and he provided me with the towing part I needed for my move. Great service, thank you! 10/10 highly recommend.”
“Larry saved the day for us! Reservation was made to pick up at one of the Home Depot locations and everything went sideways. Then came Larry who made everything right. He arranged for us to pick up at his location, had everything ready and inspected before we arrived. Super friendly and upbeat and super knowledgeable. We were so happy with his service that we reserved a second truck specifically through this location the next weekend. Larry you’re the best!”
“Karla is an absolute superstar! Today i rented a truck from this location. My time for pickup was towards the end of the store's hours and i was running behind schedule. When i walked up, staff was leaving and had already locked up for the night. Karla saw me walk up to the door and answered with a smile asking for what I needed. She swiftly invited me in to help me out. She was kind, professional and efficient. It seems rare to see someone go over the top to help someone like this and Karla's demeanor was extremely refreshing. I will be sure to use this location for all moving needs from now on!”
“Tyler was the best! He got the paperwork done quickly, was super friendly, answered all of our questions, and was a pleasure to work with. This was a stressful time for us as we were moving to Canada, and he did everything he could to help us on our way. I highly recommend!”
“The two guys working the closing shift on 8/18 were great!
Helped me with the return even though it was after they had closed because the app was down.
Great customer service.”
“For hitch install.
Owner of this branch was very reasonable and accommodated my crazy scheduling and poor communication.
Install was done on time and at the most reasonable price I could find in Seattle.”
“Rented a newer model Silverado in excellent condition that towed our trailer with ease. Online rental system is clunky but it worked: took ~10min from arriving at the location (they geofence in the app and website) to getting the keys. The staff is very friendly! It's a busy location so expect a line if you need to go to the counter. We've used this location several times and they are seemingly constantly getting new vehicles, including some box vans with backup cams (finally!)”
“Very well run. The staff is friendly and very efficient. The location is well organized and clean inside and out. We are U-Haul fans, and this is the best run U-Haul I have been to. Highly recommend. Note: like virtually every U-Hail, they don’t offer parking for your personal vehicle, so plan ahead. Google Maps street view is very helpful.”
“Very fast!
The manager was a very nice lady, very pleasant to communicate, explained everything to me, understood my situation and very quickly repaired my truck and the mechanic was also very friendly, very qualitatively, everything was done, thanks to them for this!”
“Great experience moving in. The facilities are pretty well designed and furnished, and service has been excellent.
The day I first moved in, power had been knocked out over the whole neighborhood. The team that at the time went above and beyond to make it work for everybody; I regret not making sure I got their names, but if you read this and you're them, thank you.
Then a few days later I found out I seriously underestimated what I needed, and Tyler over the phone was very helpful, fast, and clear and got me exactly what I needed.
I've been renting spaces in the Seattle Metro area for about 20 years, both personal and business, this has been the best one by far.”
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“Cici (sp ?), Mr.Brooks, Mr.Fields, and Roger K were so personable, professional and accommodating. I had traveled a little further than to other closer to home locations in order to get the extra large Van I needed. Now I will always head to Burien first. Thanks, Guys!”