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9:30AM - 1:30PM 2:30 - 4:30PM
9040 Reid Street, Joint Base Lewis-McChord
Shipping Centers
“Came to get a travel document notarized. The staff was very helpful, friendly, and personable and the store had a lot of fun magnets, cards,and such items in addition to caring for your shipping needs. Really fun spot, I'd recommend stopping by.”
8:30AM - 6:30PM
2602 South 38th St a, Tacoma
Shipping Centers
“Kris, Tacoma, WA.location, represented The UPS Store by providing excellent customer service, in an expedited time frame. I’ll most definitely continue my services at this location. Thank you.”
9:30AM - 6PM
3901 100th Street SW Ste 5, Lakewood
Shipping Centers
“Their phone number doesnt work, cant leave a vm. I decided to drop off the box and gave me a $5 discount. My family received the balikbayan box in just 2 months, though the box was a little squished, nothing was damaged.”
“I love this place - it’s so much better than going to USPS. Prices are good & all of the workers are super friendly. 10/10 would recommend; support this small business!!”
“The employees were very helpful and friendly. As well as very knowledgeable. I go to the UPS store is clean. The staff always great me with a smile and thank me for doing business with the when I leave. I'm 70 yrs old and use a can or my walker. If the store is busy the offer me a chair to sit and wait.”
“I was just in there, but six or seven minutes taping up a box I was trying to get delivered and listened to this lady Diane behind the counter. She was just be the friendliest person with everyone walking thru that door from the regulars and cracking jokes to the fedex guy dropping off boxes. Diane had the attitude like it was a great day to be alive and it made my day a little bit brighter! Especially after telling me of the holiday price increase! ?. LolLet me add another name…Emily! Just left there again and now it was the two of them working, what a great team! Emily gave me all sorts of advice on buying/selling apps too, very helpful!”
“Very helpful staff and ease of Fedex shipping. My only complaint is the self serve copier you must prepay and you cannot pick uour own prepaid amount. So if you pick $20 and your scan project is $22 (yes, it cost that much) just deletes and you have to start over. With software development now in 2026, it should just take out the amount from your card.”
“I just wanted to let you know that your employee Kelly provided excellent service to me and other's at my last visit to your UPS Store #5384. Her knowledge of shipping and pricing us shipping boxes 📦 is unmatched from anyone, I have ever experienced. Kelly is a great hire. Please 🙏 let her know Farmer J appreciate her hard work 🙏 💪 💯”
“Ms Shay was phenomenal she got right on my project was very attractive professional and much appreciated.
She has in me a customer for life! Thank you again.
Perry Panagiotu”
“I would give 10 stars if I could! These people are my heroes! Thanks especially to lilli(?) Who helped me retrieve an object that I didn't mean to send. Love them!”
“Michael is an absolute sweetheart. They were so helpful today and unbelievably friendly. They are a gem and this location is incredibly lucky to have them on their staff.”
7:30AM - 4PM
1905 Lincoln Ave, Tacoma
Shipping Centers
“I've been here a few times delivering refrigerated loads. The office staff are very friendly and quick to get you a door. The guy in the back unloading is really friendly as well. Usually unloaded and out the door within 1hr. 4 stars for the very tight backing.”
“I have been doing my taxes here for over 3 years and even tho I been moving to different states annia is always so helpful. She does everything fast and efficient and always with a great attitude. Everything is done through email and text and she still manages to answer all of questions and concerns. BEST PLACE TO DO YOUR TAXES!”
“Always ready to help me with whatever I am to purchase. The store on 121st & Pac Ave is Near my home and has convenient hours. Great employees even when the store is busy, they are there to serve with a great attitude! And most of my visits are to ship FedEx!”
8:00 AM - 5:00 PM
One Sitcum Plaza, Tacoma
Shipping Centers
“Port of Tacoma is a great company, with a knowledgeable and hard working staff. They are always responsive and pleasant to work with. I would highly recommend them to anyone.”
“This was one of the most professional UPS stores that I have been too. This is after visiting two other stores in the area.
One of the stores failed to open on time and the other one had a rude customer service rep.
Diego went out of his way to help me out, and it was much appreciated.”
“The Asian lady in this store is cheerful and has great customer service. All the employees do. When my package needs tape, they don't try to get me to buy tape or charge me. They'll tape up where I need it and are always gracious about it. All good employees. It's not that the Pearl Street UPS has bad employees, I don't mean that. But if you need a little extra tape, go to Proctor and get the extra customer service. Pearl won't help you with tape problems.”
“The Staff is friendly and very helpful
Always fast, efficient and simple
In, stop at office, move semi, unload
And gone, no muss no fuss
Far better than some places,
I appreciate it, as an outside haulers
Our time and efficiency is important
Here I don't have to wait in hours long lines
Wait another hour to unload
And leave,
This place does it the right way
Thanks for making our lives a little bit easier
Blessings and Appreciation”
“I had an outstanding experience at UPS. I had the pleasure of working with Sushan. She was kind and very patient with me. She made my experience a breeze, and I’m thankful!”
6:00 AM - 8:00 PM
1314 East 26th Street, Tacoma
Shipping Centers
“Quick delivery. Driver was very helpful and polite. When I spoke to the person in the office who sets up the shipment and delivery they were courteous and made sure that I was taken care of. Recommended A++”
“Always willing to drive a little further to come to this location. Regan at the front desk is always super nice, helpful, and efficient :) the wait isn’t too bad compared to other locations and there is usually parking available.”
“The manager there is hands down one of the sweetest, most patient people! Even in the face of some real tomfoolery, she was cool, calm and collected. Beyond that, service was fast and easy!”
8:00 AM - 5:00 PM
1614 Lincoln Ave, Tacoma
Shipping Centers
“XPO delivered an exercise bike for me. Everything went perfectly. They called 30 minutes out, arrived on time. Moved their truck so it wouldn't obstruct a neighbor. They assembled the bike in the truck so as not to make a mess in my house. Delivery and installation was quick and careful. Team was courteous. Couldn't ask for a better delivery.”
“I ordered an item and nowhere did the ordering process tell me a signature would be required, so when my package delivery was attempted while I was at work, I had my package held at the facility. I walked in, simply gave my tracking number to the specialist and about 2 minutes later I received my package. Easy!”
“I was recently at the USPS in University Place and I am shocked to see this score. Everyone was super nice. Really. They were. What is up with the bad scores? We need to fix that.”
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“Great experience with UPS. Tanya was friendly, helpful, and made the process easy. She answered my questions clearly and provided excellent customer service. I really appreciate her help through the time I've been a customer here.”