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“Nani was fantastic! The customer service and helpful knowledge by Nani is what sets Extra Space Storage (Burien) apart from others. Thanks for being so wonderful!”
“I came in today for a large number of boxes with a variety of dimensions and requests. Maria, the UPS representative behind the counter, was exceptionally professional and helpful with me. She showed me some new ways to make the boxes work with my needs and was very polite the entire time! 5 stars for sure!”
9:30AM - 5:30PM
1211 E Denny Way, Seattle
Mailbox Centers
“My local mailing center! I often choose to come here over the official USPS locations because the service is fast and friendly, and the ambience and convenience of location works for me best.
I’ve been coming to postmaster Edward for 20 years now, he’s one of the best.”
“These folks are great. Just moved in and the new manager is solid and attentive, and the vibe of the building is a little older and funky! I'm not a fan of the price increases but if you ask them about it, they're honest and open about the reasons and it isss pretty common to see at storage faculties so I cant blame them,
I do like their insurance alternative, and they have good security systems. Great location too, right by the shops on the Ave.
I will say though... if a practice like price increases is common but its a bad practice that none of the people who shop there like (see the other reviews), you should probably think about that? Its sad a place like this gets a bad rap for an industry standard, but hey. Capitalism in 2025, amirite?”
“Seriously the nicest place. Incredibly helpful, willing to go the extra mile, and just genuinely delightful humans who lead with humanity. Everyone is so friendly and kind. Total Ollivander’s wand shop energy—whimsical and efficient.
They even have dog treats on hand. 10/10.
I sent out a large batch of charity mailers, and they helped me ship over 20 packages, staying late to make sure everything got out. You can tell the people who work here truly care about supporting the community.
Go here for all your shipping needs.”
“The service at this store was exceptionally attentive, professional, and thoughtful, which made the entire process very reassuring. The staff were warm, friendly, and patient, taking great care of every detail. My package was successfully delivered to New York
thanks for the excellent service. Highly recommended.”
“This is a thoughtful store where you won't need to worry about going to different delivery services office, as they accept packages from all kinds of couriers. The staff are caring, considerate, and attentive. Please never go away.”
“Dockside mail is repeatedly a lifesaver for me! Personable, smart staff. Reliable services and communications. Various convenient mailbox options with scanning/forwarding available. This is a great home base for mail, etc., especially while traveling. I’d trust them with anything!”
“My company ships a lot with UPS and this is the closest UPS drop off point from us. People here are super friendly and efficient. They all recognize me at this point and greeted me every single time. The employees seem to be well taken care of so they can provide good service to customers. Highly recommended.”
8:30AM - 6:30PM
2311 N 45th St, Seattle
Mailbox Centers
“Best ups store i have been too. Customer service is always on point, and they don't charge you 2 dollars to print a shipping label like all the other ups stores. Shout out to the guy with the piercings and tattoos.”
“I don’t usually write reviews for post offices, but WOW the staff here are so kind and helpful! I don’t mail things often, but they made the process easy and offered amazing service. I have come back here twice and had the exact same experience both times. It gets a little busy during lunch hour and immediately after work, but the line never takes too long.”
12 - 5PM 9 - 11AM
8306 Greenwood Ave N, Seattle
Mailbox Centers
“Eric has helped me with so many random packages and complicated international document shipping, ecy.. I love my local post office, you guys make my life so easy”
“I have been a client of Dan's at Magnolia Mailbox for 25+ years. His service, honesty and integrity is without question. His staff are the same. Fully professional, both domestically and internationally, for business or personal. The Magnolia Mailbox has been a bedrock of my mail service functions and administration, without fail. And, through it all, he has always been personable and friendly. Rare combo. Highly Recommend. A+”
“The folks here went above and beyond even post their working hours were done to help us ship an important document out! Haven't seen such a level of commitment from any other place before. Huge thanks!”
10AM - 6PM
2226 Eastlake Ave E, Seattle
Mailbox Centers
“The best virtual mail service I’ve ever used — hands down. Great location, competitive pricing, and Mr Scott had amazing customer service. He respond quickly and he’s always helpful.
Even after I closed my mailbox,Mr Scott kept my mails safely for months and offered to help forward it instead of throwing anything away. That level of care and integrity is rare. I’ve tried many mail services in different places in Washington and other states - I am traveling a lot- this is by far the best one. Highly recommended!
Maisey”
8:30AM - 7PM
505 Broadway E, Seattle
Mailbox Centers
“It's always been a very pleasant experience at this UPS store. Despite being busy, the staff is always polite and helpful, and the service is prompt. I recently went for my passport photo, and Mr. Santosh was very helpful and prompt. Similarly, sending and returning packages have been very smooth from this location. I highly recommend this store location for prompt and courteous service.”
“This place is the best! They are so quick and the staff are incredibly nice and they all seem well trained. We got passport photos taken for my daughter and they had us in and out in around 5 minutes. Grateful to have them nearby.”
9:30AM - 5:30PM
117 E Louisa St, Seattle
Mailbox Centers
“Update 12/5 - I've come in since learning about new ownership and things have improved here! Happy to use their services again.
I've used Lake Union Mail to print my shipping labels and it went from $1 to $2 without notice to print a single piece of paper and slip it in the clear sleeves that UPS/FedEx provide.
I came here for stamps once and when I received my total I knew something was off. When I asked he said they mark them up but didn't transparently provide that info.
The man that works here is super unfriendly and makes it uncomfortable to use their services, which is the main reason I won't come back here.”
“My father in law used these guys, and I accompanied him on numerous visits. These guys are friendly and professional, and they offer decent storage for a fair price. I'd definitely recommend them.”
8AM - 6:30PM
1037 NE 65th St, Seattle
Mailbox Centers
“This is a long review, but it was worth the time to write it. I had to return 3 separate Amazon items to UPS. The return was the pita type that requires you to print out the labels for the items to return them. I called the store and spoke with Babs about the return and she was quick to explain what they could do, polite and willing to help. When I came in, I had the pleasure of having Babs help me in person. Not only is she super cute, she was super nice and took care of everything for me in about 5 minutes. I’ll be driving out of my way to this UPS if I have to return anything to them again. Or if I can make a good excuse to use UPS at all. The other reps seemed nice as well and had the people they were helping taken care of before I was done with my returns. Definitely go by here if you need to use UPS for anything.”
9:30AM - 5:30PM
14419 Greenwood Ave N A, Seattle
Mailbox Centers
“Amelia was great she took care All of my questions and had great customer service. I highly recommend her to be your number one to go to for your Shipping and storage needs In the neighborhood of the Highlands.”
9AM - 5PM
5608 17th Ave NW, Seattle
Mailbox Centers
“ICS works really well for our lifestyle and business, we find the service to be phenomenal! It's better than just a PO box or UPS box because you can register this as your personal business address which is great if you have an online business. The owners and office administrator have always kind to us and our pets. We can see our mail when it's delivered, get it scanned or sent to us wherever we are in the country for a very reasonable price. We know our packages are safe when we can't pick them up immediately. I've never had a problem dropping in to pickup my mail during business hours. We love coming in to use the cozy office space, get a cup of coffee and use their fast internet. I felt compelled to write a review after seeing some negative ones, those are likely outlying situations because overall ICS has been very reliable service over the 3 years we've been with them.”
8:30AM - 6:30PM
24 Roy St, Seattle
Mailbox Centers
“Experience was very positive. I was helped by Margie, and she is absolutely delightful. She was helpful and knowledgeable and assisted me with the services I needed, and get them completed accurately.”
“The few times of year I send packages I come here! The woman who works here always helps me find the proper packaging for what I am sending, and takes care of all of the shipping labels for me, which I really appreciate. Every time I have been here she has been efficient and kind, and as a bonus has an adorable pup who hangs out with her in the shop! Would highly recommend going here for all of your shipping needs, especially if you are a college student living in the u district. :)”
“I joined here last spring in need of a new mailbox and safe location for shipments. Great all around, good with customers, and helping meet whatever needs (mailbox, packing, shipping, receiving)
the prices are very reasonable. Location is great with several other stores I use right near by. Parking around isn’t too bad either depending on time of day. Whenever I have a question, they are super informative and right on it. Small business quality is becoming far too rare.”
“I have not used your service yet, but felt compelled to go ahead and review it since who knows, I might need a service like this one day and brownie points given now - well I say INVESTMENT, right? Like, look at the 5 start review you got besides mine. Why in the world would I go anywhere else if I EVER need what you do.1. I have family in Portland --as well as friends --right there, I am in.2. The only positive things said about you here are the very things you say you will do with any claims I have found your company makes.3. You show pictures of cat towers (and sometimes an ACTUAL CAT, when digging for more proof on how horrible some make you seem.4. You Are Simply Brilliant.5. Don't Stop. Light is getting BRIGHTER every day love, Kelly”
“The manager of the store, Rita Smith, was exceptionally helpful and friendly and patient and knowledgeable. She was able to help me and other people very efficiently. Seriously, I had a great experience.”
“This local UPS store specifically has done more to help my small business through the most hectic shipping and holiday seasons with ease. They always have the answers to my weird questions and they are so nice.”
8:30AM - 6PM
1329 N 47th St, Seattle
Mailbox Centers
“I had a really positive experience at this USPS branch. The staff were very kind and patient in answering my questions. In particular, I want to thank one of the supervisors who wears glasses. I do not know his name, but he was extremely professional, friendly, and helpful.
I was confused about why my mail was being sent to my old address, and he quickly helped us identify the issue and resolve it. We also were not very familiar with some USPS tracking and mailing statuses, and he took the time to look into everything for us and patiently answered all of our questions.
I really appreciated his professionalism, efficiency, and willingness to help. Thank you for the excellent customer service.”
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“Bradly was very kind and accommodating. His customer service is one of the main reasons I chose Extra Space Storage. Other reasons are that the facility was clean and well cared for and in a great location right off the bus stop!”