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“Nani was fantastic! The customer service and helpful knowledge by Nani is what sets Extra Space Storage (Burien) apart from others. Thanks for being so wonderful!”
“I came in today for a large number of boxes with a variety of dimensions and requests. Maria, the UPS representative behind the counter, was exceptionally professional and helpful with me. She showed me some new ways to make the boxes work with my needs and was very polite the entire time! 5 stars for sure!”
9:30AM - 5:30PM
1211 E Denny Way, Seattle
Mailbox Centers
“My local mailing center! I often choose to come here over the official USPS locations because the service is fast and friendly, and the ambience and convenience of location works for me best.
I’ve been coming to postmaster Edward for 20 years now, he’s one of the best.”
“These folks are great. Just moved in and the new manager is solid and attentive, and the vibe of the building is a little older and funky! I'm not a fan of the price increases but if you ask them about it, they're honest and open about the reasons and it isss pretty common to see at storage faculties so I cant blame them,
I do like their insurance alternative, and they have good security systems. Great location too, right by the shops on the Ave.
I will say though... if a practice like price increases is common but its a bad practice that none of the people who shop there like (see the other reviews), you should probably think about that? Its sad a place like this gets a bad rap for an industry standard, but hey. Capitalism in 2025, amirite?”
“Seriously the nicest place. Incredibly helpful, willing to go the extra mile, and just genuinely delightful humans who lead with humanity. Everyone is so friendly and kind. Total Ollivander’s wand shop energy—whimsical and efficient.
They even have dog treats on hand. 10/10.
I sent out a large batch of charity mailers, and they helped me ship over 20 packages, staying late to make sure everything got out. You can tell the people who work here truly care about supporting the community.
Go here for all your shipping needs.”
“The service at this store was exceptionally attentive, professional, and thoughtful, which made the entire process very reassuring. The staff were warm, friendly, and patient, taking great care of every detail. My package was successfully delivered to New York
thanks for the excellent service. Highly recommended.”
“This is a thoughtful store where you won't need to worry about going to different delivery services office, as they accept packages from all kinds of couriers. The staff are caring, considerate, and attentive. Please never go away.”
“Dockside mail is repeatedly a lifesaver for me! Personable, smart staff. Reliable services and communications. Various convenient mailbox options with scanning/forwarding available. This is a great home base for mail, etc., especially while traveling. I’d trust them with anything!”
“My company ships a lot with UPS and this is the closest UPS drop off point from us. People here are super friendly and efficient. They all recognize me at this point and greeted me every single time. The employees seem to be well taken care of so they can provide good service to customers. Highly recommended.”
9 - 11AM 12 - 5PM
8306 Greenwood Ave N, Seattle
Mailbox Centers
“People makes all the difference! Sonja is absolutely a jewel and angel and incredible human! Everyone loves her, she made everyone smile during long waiting lines, I visited the office 2 times, and both were best experience ever in a post office!”
8:30AM - 6:30PM
2311 N 45th St, Seattle
Mailbox Centers
“This UPS store is super convenient if you live in Wallingford. The store is clean and brightly lit. The two guys working there were very friendly and helpful. I got my package boxed up and shipped within 10 minutes and the price was very reasonable. I was very happy with my experience and would gladly recommend this store to others for all of your shipping needs.”
“I don’t usually write reviews for post offices, but WOW the staff here are so kind and helpful! I don’t mail things often, but they made the process easy and offered amazing service. I have come back here twice and had the exact same experience both times. It gets a little busy during lunch hour and immediately after work, but the line never takes too long.”
“I have been a client of Dan's at Magnolia Mailbox for 25+ years. His service, honesty and integrity is without question. His staff are the same. Fully professional, both domestically and internationally, for business or personal. The Magnolia Mailbox has been a bedrock of my mail service functions and administration, without fail. And, through it all, he has always been personable and friendly. Rare combo. Highly Recommend. A+”
10AM - 6PM
2226 Eastlake Ave E, Seattle
Mailbox Centers
“The best virtual mail service I’ve ever used — hands down. Great location, competitive pricing, and Mr Scott had amazing customer service. He respond quickly and he’s always helpful.
Even after I closed my mailbox,Mr Scott kept my mails safely for months and offered to help forward it instead of throwing anything away. That level of care and integrity is rare. I’ve tried many mail services in different places in Washington and other states - I am traveling a lot- this is by far the best one. Highly recommended!
Maisey”
“I have been a box customer here for 3 years. Kevin (“the Asian guy”) is direct and forward, not rude. He is very helpful when you need him, is always patient with me even when I have a ton of returns or come in 5 minutes before closing. He’s even walked stuff out to my car before.
The Amazon kiosk and drop off makes returns easy. If you ask for help, one of the employees will help you.
There’s street parking in the front. I think a lot of these reviews are misunderstandings. I’m nice to them so all the UPS employees are nice and helpful to me. Simple reciprocity.”
“Our friends were visiting and their 3-year-old left his favorite stuffy behind. I dropped it off at 6pm and it arrived the next day at 11am in Wenatchee, for a reasonable price. He was so happy. Thank you!”
8AM - 6:30PM
1037 NE 65th St, Seattle
Mailbox Centers
“The staff were incredible! They had our whole passport application for our newborn daughter ready for us, including reformatting the JPG photo we sent to make it passport-friendly. I told them I’d stop by to pick everything up, and they went ahead and printed everything ahead of time. I also had to get another form notarized, and they were quick and efficient with it. Very impressed with this UPS location in particular!”
9:30AM - 5:30PM
117 E Louisa St, Seattle
Mailbox Centers
“Update 12/5 - I've come in since learning about new ownership and things have improved here! Happy to use their services again.
I've used Lake Union Mail to print my shipping labels and it went from $1 to $2 without notice to print a single piece of paper and slip it in the clear sleeves that UPS/FedEx provide.
I came here for stamps once and when I received my total I knew something was off. When I asked he said they mark them up but didn't transparently provide that info.
The man that works here is super unfriendly and makes it uncomfortable to use their services, which is the main reason I won't come back here.”
“My father in law used these guys, and I accompanied him on numerous visits. These guys are friendly and professional, and they offer decent storage for a fair price. I'd definitely recommend them.”
9:30AM - 5:30PM
14419 Greenwood Ave N A, Seattle
Mailbox Centers
“Amelia was great she took care All of my questions and had great customer service. I highly recommend her to be your number one to go to for your Shipping and storage needs In the neighborhood of the Highlands.”
9AM - 5PM
5608 17th Ave NW, Seattle
Mailbox Centers
“ICS works really well for our lifestyle and business, we find the service to be phenomenal! It's better than just a PO box or UPS box because you can register this as your personal business address which is great if you have an online business. The owners and office administrator have always kind to us and our pets. We can see our mail when it's delivered, get it scanned or sent to us wherever we are in the country for a very reasonable price. We know our packages are safe when we can't pick them up immediately. I've never had a problem dropping in to pickup my mail during business hours. We love coming in to use the cozy office space, get a cup of coffee and use their fast internet. I felt compelled to write a review after seeing some negative ones, those are likely outlying situations because overall ICS has been very reliable service over the 3 years we've been with them.”
8:30AM - 6:30PM
24 Roy St, Seattle
Mailbox Centers
“The employee who helped me was so polite, professional and helpful, while: the phone was ringing, there were 3 customers behind me and a woman trying to get his attention by waving her cell phone at him.
Exceptional service, exceptional employee.”
“The few times of year I send packages I come here! The woman who works here always helps me find the proper packaging for what I am sending, and takes care of all of the shipping labels for me, which I really appreciate. Every time I have been here she has been efficient and kind, and as a bonus has an adorable pup who hangs out with her in the shop! Would highly recommend going here for all of your shipping needs, especially if you are a college student living in the u district. :)”
“I joined here last spring in need of a new mailbox and safe location for shipments. Great all around, good with customers, and helping meet whatever needs (mailbox, packing, shipping, receiving)
the prices are very reasonable. Location is great with several other stores I use right near by. Parking around isn’t too bad either depending on time of day. Whenever I have a question, they are super informative and right on it. Small business quality is becoming far too rare.”
“I have not used your service yet, but felt compelled to go ahead and review it since who knows, I might need a service like this one day and brownie points given now - well I say INVESTMENT, right? Like, look at the 5 start review you got besides mine. Why in the world would I go anywhere else if I EVER need what you do.1. I have family in Portland --as well as friends --right there, I am in.2. The only positive things said about you here are the very things you say you will do with any claims I have found your company makes.3. You show pictures of cat towers (and sometimes an ACTUAL CAT, when digging for more proof on how horrible some make you seem.4. You Are Simply Brilliant.5. Don't Stop. Light is getting BRIGHTER every day love, Kelly”
8:30AM - 7PM
505 Broadway E, Seattle
Mailbox Centers
“DJ has many great customer service qualities- professional, patient, knowledgeable and truly cares about each customer’s concerns. I’ve used this location many times and highly recommend it. Kudos to DJ. And thank you!”
“The young man who helped me yesterday evening, 6/25/2025, at this location had some of the best customer service I've ever experienced. He helped me package my item, helped me get the best bang for my buck, and was very transparent with the pricing. I will be coming back to this location because of him.”
“EVERYTIME I leave this place I always have a smile on my face!!! FedEx needs to hire young, knowledgeable and Polite workers like UPS.
THANKS AGAIN UPS for a JOB WELL DONE!!!
IN and OUT!!....
the ONE STOP SHOP!!....
QUICK and PAINLESS!!.... love em”
“The manager of the store, Rita Smith, was exceptionally helpful and friendly and patient and knowledgeable. She was able to help me and other people very efficiently. Seriously, I had a great experience.”
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“Bradly was very kind and accommodating. His customer service is one of the main reasons I chose Extra Space Storage. Other reasons are that the facility was clean and well cared for and in a great location right off the bus stop!”