“Amazing sells rept Rani helped me a lot and got me set up on my new phone without any issues, want to buy more stuff from here because of her, definitely deserves a raise”
“Amazing help from Matthew! Came in to just get answers about internet. He was able to answer them and set me up on it but also got more savings with netflix. Highly recommend shopping here and seeing him for options.”
“Long story short ended up here because I had purchased a phone at the Tacoma location they did not help at all except for one guy Jerald he was trying his best to help. (I left a review for the Tacoma location if you want to know more) when we got there Michael greeted us and ask what we needed help with mentioned to him the problems we had with the phone and what had happened at the Tacoma location. He inspected the phone and said that the problem we had with the phone was not normal for it having a new battery (it would shut down at 20%) and he offered us a exchange for a similar phone and said that the new phone also had warranty and if we had any problems with it to go back and he would gladly help us! I highly recommend the phone guys especially the Puyallup location Michael is awesome friendly and very knowledgeable!”
“June at Verizon did an amazing job working with my wife and I! He helped with setting up new Watches and a phone and did all the screen protectors as well! Very helpful young man! Appreciated all his efforts to make this a smooth transition!”
“Highly recommended. He was able to get my kid’s iPad in for an appointment right away and fixed the issue in a couple hours for the quoted price. Very communicative. Gladly come back with the next thing that breaks.”
“I had a fantastic experience at this AT&T location! The staff were super friendly and knowledgeable, helping me pick the perfect plan and accessories. I really appreciated their patience and attention to detail, making the whole process smooth and enjoyable.”
“I recently set up a new AT&T service for my son who lives in Hawaii. Unfortunately, attempts to resolve some issues through online chat and customer service calls were unsuccessful.
I then visited the store and was greeted by Sean. He immediately started working on resolving our issue and even communicated directly with my son.
Sean provided outstanding service. He was knowledgeable and resolved the problem quickly. I highly recommend this store for any AT&T service needs.”
“I had a great experience at AT&T, and Krystal made it even better. The entire crew was kind, attentive, and really gave me the best guidance. She handled everything quickly and made sure I was taken care of the whole time. Excellent service—thank you, Krystal & team!!”
“I was treated with respect and kindness. Hunter was very helpful with a crazy situation with my phone! I was able to get our internet upgraded and got a new phone!”
“Sydney was who helped me and she was amazing customer service was great so friendly helped me for about a hour. If you need anything go to this store they are the best.”
“So Oriana is absolutely amazing and you guys honestly need to make sure that she gets either more vacation and more money or both actually both so you should do something. You should buy her the entire shop OK and buy her a car and a company card because she is completely saved the day you guys have no idea how much I appreciate her. OK so please do something Nice for her thank you Donny Proctor Promx Rider Development”
“Kory, the manager, was fantastic! On two visits he gave superb service, thorough explanations, and a most caring attitude. He seemed to be actually having fun and very interested in helping me. And Aiden was also very exceptional. Excellent Verizon store!”
“I've been going to this location for the past decade + and have always had great customer service. The staff that work there are always helpful and friendly. Would highly recommend.”
“Tell people it’s in the mall NOT address so map quest can take a detour and still never find it. In store, customer service pretty much sucked an experience I hope not repeated for awhile”
10AM - 8PM
16904 Meridian E G101, South Hill
Mobile Phones
“Chadwick was great! He is newer so he needed manager help. It was an easy fix on my bill and credited on my account. Thank you so much! So quick and easy. Thank you Chadwick!”
“Went to get my caller ID changed and upgraded my phone from the s22 to the s25. I was in the store for about an hour. I dealt with Sage. I felt she was very knowledgeable and helpful. Painless experience!”
“I stopped in to upgrade several phones and devices. Akash was the young man that helped us and he made everything super easy and painless. It was probably the best experience I've had at a T-Mobile store and I've been a customer on and off for 8 years (I had a brief move to AT&T due to coverage a few years back... big mistake). Today we upgraded 3 phones and two Apple Watches. It's no surprise.. the devices aren't cheap. Fortunately, we took advantage of some promos and trade-in options. I don't blame the carriers for the cost of devices, I really blame the device manufacturers. Freaking Apple anything is so expensive and while I hate the price, I love the product, and I know what to expect. The entire T-Mobile team was on point this afternoon. Helpful, engaged, and most importantly, HONEST! At no point in time did I feel like they were trying to upsell me or hassle me. I would certainly come back again to work with Akash and the team.”
10AM - 7:30PM
3823 S Meridian, Puyallup
Mobile Phones
“I almost decided to quit Metro PCS today after 12 years or so with them. The 2 dudes working at this location saved me as a customer. Even 611 gave me pics poor service after another store, pulled some B.S. this store and the 2 dudes working fixed it all and because of them I will continue to be a Metro Customer and if I need any changes from now on will try this place first.”
“I've always had a great experience with Metro PCs. Always kind and helpful and the gentleman at the Bonney Lake store are Amazing to work with and are very real and friendly ?”
“Going to a corporate Verizon store rather than an authorized Verizon dealer is so worth it. They can answer the questions that dealers can't. You are talking to the actual Verizon Business and they can answer all of your questions and concerns. It's worth just to have them look at your account and check out the health of your phone : )”
“Matthew has been great for us in every aspect of our change over to T-Mobile. He is excellentVery disappointed, however, with Nina as she lacks people skills and patience. We are, after all, the customers.”
“My wife and I came in with some issues regarding our account today, initially we were on the fence about possibly switching carriers. Edwin went absolutely above and beyond to help resolve all of the issues we were experiencing and even helping us further than that to improve our experience with Verizon. Edwin was extremely personable, trustworthy, kind, and made us as a customer feel heard and valued. There was no “used car salesman” type of experience that can be common with some phone carriers. We will be happily continuing our Verizon account purely based off of our experience with Edwin today. 10 OUT OF 10!!!”