“Kayli and Josiah were both quickly helpful when the little things that just needed assistance with new transfer from prepaid to postpaid and was able to keep our numbers from being changed because we wanted to keep our original numbers. They got us in and out of the store in 15 minutes. Great staff and will definitely recommend them.”
“My first time to this location and I was very pleased!Chris was the gentleman who helped me set up my new phone and he was very helpful, informative and friendly, he even brought my phone out to my car when it was ready, something that I was not expecting!5 stars! Thanks Chris!”
“Exceptional service at Verizon thanks to Keone! He was incredibly knowledgeable, patient, and went above and beyond to ensure I got the perfect plan and device. His professionalism and genuine care made the whole experience smooth and enjoyable. Highly recommend seeking out Keone for all your Verizon needs!”
“I had an excellent experience at Orting Verizon store purchasing my new phone and setting up service. I had the best rep. Isaiah was very knowledgeable, had great customer service skills and made this transition seemless. I recommend going to that store and specifically going through Isaiah for anything you need at Verizon. Top stars all around!!”
“This is by far the best customer service I have had with any phone company no matter how complex the problem is. I highly recommend this location. The whole team is on point. You can ask for David, Tyron, Jason or Lauren.”
“Got a new upgrade and Caleb the sales associate was so patient! He me through the entire process. Upgrading a phone can be annoying but he made the process a total breeze. Also helped me update my plan and talked me through all the charges on my plan to make sure they were right for me. He was really great to work with.”
“Amazing work and extremely professional. Fixed the stick drift on my quest 2 controller and had it done within a couple hours. Fair pricing and excellent execution”
“Brought my phone to Tacoma store where I purchased it because I couldn't get the camera to focus and they told me to take it to the Federal Way store and even though my warranty was a few days expired they fixed it for free by replacing a defective part. Within a few hours my phone was as good as new!”
“Much better experience than I’ve ever had at Verizon! Topher was very helpful, friendly, knowledgeable and thorough. He spent a lot of time making sure I understood everything and everything was set up and ready to go.”
“I came in today and switched from another carrier the guy helped me login to my account and retrieve my account number etc and soon will switching my home internet to them very helpful”
“Thankful for Anaiyah for providing excellent service while helping me upgrade my phone from the iPhone 13 to the iPhone 15 Pro Max. Everything went smoothly & quickly while transfer everything over onto my new phone. If you need assistance, she'll help you out and get you situated fast. Thankful for her & the whole store!”
“I have been looking for a phone in a certain color. I called and spoke with Alex. He said he could tuck the one I wanted away. I had some problems with AT&T that day and I walked into Alex’s store already in a bad mood. Alex was an absolute legend. He explained the process, got me the phone I wanted, and lowered my bill.I said this to Alex and I meant it; “you are the only person I will do business with in regards to new phones.” I couldn’t be happier with the experience I received. Thank you, Alex.”
“We came into the store to have phones changed over. Krystal, Octavio and Alexanderdid a great job transferring our data without any glitches. Requested they be compensated by the company for there great support. My wife and I are thoroughly pleased with both.”
“Dan, the assistant manager, was super helpful in answering my questions regarding my plan and costs for the new phones we got. He gave us a super awesome deal and actually helped us current date our plan to save some money there. Great conversations and an incredibly kind guy. 10/10 experience.”
“I have been with MetroPCS for 17 years since they first open in 2007 I have never had a problem they worked with me they fixed every issue good people good company”
“Dylan helped me out with everything I needed. He was patient with his old lady and even went to my car and got my wallet since I have an issue walking he was awesome. He deserves recognition and a gift in my opinion Debora. Hart”
10AM - 8PM
20800 WA-410, Bonney Lake
Mobile Phones
“Andrew was a huge help to us! He was knowledgeable of various promotions, provided excellent customer service, and was spectacularly gracious when tech issues arose.”
“These guys know what they are talking about!!! If you have ever been to a place and asked for information and it turns out to be bad information, this is not that place. They are knowledgeable, professional and they strive to provide excellent customer service.”
“The manager, Adonis, gave us her full attention & worked hard with us, trying to fix a problem created by Verizon. She was great to work with & very helpful.”
“Sydney was who helped me and she was amazing customer service was great so friendly helped me for about a hour. If you need anything go to this store they are the best.”
“I lost my phone and needed new phone and sim.The staff at the store was very nice and sympathetic. They resolved all the issues without any delay. They answered all of my questions and were 100% helpful.”
“Excellent service was provided by Amaiya. Super professional, knowledgeable, and looked at the best option to save me money. You don't often find someone in retail willing to go above and beyond for th customer, but Amaiya strikes me as someone that provides top-notch service every time! Highly recommend this store.”
10AM - 9PM
3500 S Meridian, Puyallup
Mobile Phones
“I had the absolute, greatest experience at this GameStop. Sophie and Tori were helpful and made sure I got exactly what my kids were asking for. I highly recommend this place!”
“The staff here were very helpful and patient with my smart watch issue. They were able to fix a problem that the other store couldn’t and phone support couldn’t ! Then they went above and beyond and helped me cancel some unnecessary charges on my account.”
“Angie is such a sweetheart! If you want outstanding and honest customer service, I would highly recommend this place and especially her help! She is incredibly knowledgeable, professional, honest, kind, and goes above and beyond in providing amazing customer service! She answered all my questions and was able to help me with my situation in a way that was best for me. Their phones are a bit newer here as well, and they have some good options available. I would definitely recommend this store and Angie if you need help!”
“Alba the customer service representative for Verizon, Lake Tapps, WA gave me real good training for several issues and techniques on blocking calls on my Samsung cell phone. She is patient and instructive.”
“Kaleb if spelling is correct went above and beyond. I bought a new phone didn't connect with my truck he came to my rescue no question asked very knowledgeable and helpful ty”
“We love ❤️ our T-Mobile service and the service we receive in-store is outstanding. I usually go into the store for our T-mobile Tuesday give aways! That and for the rare questions or concerns we have. Yay, T-Mobile!”
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“Brenna was a great help to me! she was able to help me figure out my phone and she was very professional. This is a great store with a great worker! I will be back if I have anymore issue cause she was a great help!”