{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“My daughter and I visited T-Mobile yesterday to get a new iPad for her upcoming classes. Logan was extremely helpful, knowledgeable, and super honest. He answered all of our questions, addressed our concerns, and made the experience easy and stress-free.
We both walked out feeling like we had received excellent customer service and truly appreciated the time and attention he gave us. Thank you, Logan, for your outstanding customer service and for making this such a positive experience! 😊”
“My customer customer service rep was extremely helpful as soon as I stepped in. Went from potentially not being able to get anything accomplished to efficiently getting it all done and more! Thank you Devan!”
“My husband’s phone had a broken screen, and the back glass was broken as well. He fixed it as soon as he got the parts was really friendly and professional definitely recommend!!”
“Your employees are absolutely amazing at the Riverroad verizon store ,They all deserve raises ,I literally don't know i would do without them . Amazing staff 10 stars 🌟 ❤”
“I had a difficult experience at the Verizon store in Auburn yesterday because my phone suddenly appeared to have switched to T-Mobile, even though I have never had a T-Mobile account and have been with Verizon for nearly 30 years. While I initially had a frustrating experience, Joann was incredibly patient, kind, and dedicated to helping me. She spent a great deal of time working with me and carefully tried to resolve the problem. I truly appreciate her professionalism, patience, and excellent customer service. Joann went above and beyond, and I am very grateful for her help!”
“I’ve been a returning customer at The Phone Guys in Federal Way and every time I come in, they always take care of me. The customer service is top tier they really go out of their way to make sure you’re helped and satisfied. Whether it’s repairs or getting a good deal, they’re always honest, fast, and super helpful. It’s hard to find a shop you can trust, but these guys consistently deliver. That’s why I keep coming back. Highly recommend to anyone looking for reliable service and great prices!”
“Edwin was amazing to work with! Helped us out with getting new phones and a tablet for an amazing deal.
If you need anything I can’t recommend Edwin enough! So kind and very helpful! GIVE THAT MAN A RAISE!”
“Bought my phone 3 month ago and it's full of apps I could not open a page made a stop at another store in auburn they guy looked at the phone and he said I need to buy a new phone this phone is no good anymore explained that I only had it for couple of months left that store customer service told me to go to the commons mall location I was greeted by a gentleman before I even explain the situation he already can tell the issue he asked me to give him 20 minutes to clean my phone after 15 my is working again soon I asked if I need to buy another phone he smiled and said no and he showed me how no to install apps that causes issues”
“Yeah I come here I'll get some real good help dear friendly and eager to help out and everything and they've done a real good job in figuring out my problem I really enjoy coming here Johnny thank you”
“Trenton is the representative who helped me.He was patient, very knowledgeable, efficient and EXTREMELY helpful. His customer service was exemplary. I will highly recommend THIS specific location and Trenton in particular. He’s a valuable asset to Verizon.”
“We went in to transfer a phone from Comcast but they had given us a wrong account number. Jack was very helpful in getting it done despite all the issues and remained persistent and patient while helping us.”
“I came in on a Friday, and Madeline helped me out. She was seriously so nice from the second me and my dad walked in. She answered all of my questions without making me feel rushed and explained everything in a way that actually made sense.
I’ve been to phone stores where it feels like they’re just trying to get you in and out, but she was patient, friendly, and made the whole experience really easy. You can tell she actually cares about helping people.
Thank you again, Madeline! You made what I thought was going to be a stressful trip super smooth. Definitely one of the best customer service experiences I’ve had.”
“Ecstatic to get an upgrade with this store, staff was supportive and helpful, They recovered my complete data and whatsapp with their expertise I was amazed with the quick and smooth transaction. Keep up the great service.”
“These guys are awesome! Look how nice they have the store full of balloons.
I brought all my business to them.
I'll bring all my friends and family.
$25 a line under T-MOBILE network? Can't beat that.
If you pay more than $25 a line? Bring all your business here too!
They ĥelp with everything. They are experts and they will bring your same number from your current carrier.”
“My phone broke and dealing Verizon over the phone was a pain. I went to the Verizon store to talk with a real person in America. Lacey and Bria were great to work with and got me all set up with a new phone.”
“Sydney was who helped me and she was amazing customer service was great so friendly helped me for about a hour. If you need anything go to this store they are the best.”
11AM - 6PM
20800 WA-410, Bonney Lake
Mobile Phones
“Excellent service at the Bonney Lake store. Spencer helped us get a good plan and when we came back a week later for help with our bill, he provided all the help we needed to get a fix. 5 Stars to Spencer!!!!”
“They are amazing. Their customer service is great. Usually that’s the case in every AT&T I have gone to. This store is even better.
just a little bit heads up, weekends they get pretty busy, so time waits may be longer.”
“Ryan at the Verizon store in Bonney Lake is a gem. He's low key, asked what the problem was and thumbed through explaining issues and ways to avoid what was problematic and, in general, was very helpful. He gets 5 stars today!”
“I walked into the AT&T store at the OUTLET MALL IN AUBURN, WA. on August 27th, I was greeted by a young lady called Heaven. Heaven was such a joy, a Customer Service Professional to be sure. Heaven went directly to the product that I was looking for met me at the counter, I paid for it and was gone within 5
minutes of entering the store. She was not trying to push new products on me, probably because I had just upgraded my
phone, purchased a new Samsung watch, I also upgraded my internet from an AT&T hot spot box (i did keep it for when I leave my place and hit the laundry mat etc) in July so she knows where I am at with my AT&T products, she also knows that when the time comes that I will not call on anyone else but her or one of the team at that location. I love my AT&T service.
Thank you
Rolo”
“Really very good service i been there several times and thought they are gonna be angry on me but these people are very humble and they transfered everything from my old phone to new they are very easy to communicante i liké it really recomendé every one if you have any problem regarding mobile phone”
“The employees here are great! Fast service and very helpful. They made the process very smooth for me and overall professional. Definitely would recommend to fellow family and friends!!”
11AM - 6PM
16904 Meridian E G101, South Hill
Mobile Phones
“Quite possibly the best customer service I’ve ever had when it comes to technology. These folks are always so amazing; always straight to the point, knowledgeable, and we wish we could do more in here without having to call.”
“Tell people it’s in the mall NOT address so map quest can take a detour and still never find it. In store, customer service pretty much sucked an experience I hope not repeated for awhile”
“Best ever! Had a mess from the 611 people. Spent two days trying to resolve it and they did not. Came to the store and it was resolved literally within 3 minutes!”
“I stopped in to upgrade several phones and devices. Akash was the young man that helped us and he made everything super easy and painless. It was probably the best experience I've had at a T-Mobile store and I've been a customer on and off for 8 years (I had a brief move to AT&T due to coverage a few years back... big mistake). Today we upgraded 3 phones and two Apple Watches. It's no surprise.. the devices aren't cheap. Fortunately, we took advantage of some promos and trade-in options. I don't blame the carriers for the cost of devices, I really blame the device manufacturers. Freaking Apple anything is so expensive and while I hate the price, I love the product, and I know what to expect. The entire T-Mobile team was on point this afternoon. Helpful, engaged, and most importantly, HONEST! At no point in time did I feel like they were trying to upsell me or hassle me. I would certainly come back again to work with Akash and the team.”
“RJ at T-Mobile is awesome! Even though we weren’t buying anything that day, he took the time to walk us through the whole process of canceling our Verizon plan and switching over to T-Mobile. Super patient, super helpful, no pressure at all.
We’ll be driving past closer locations just to go back to RJ for our business. Verizon used to be king, but T-Mobile rules now - and RJ is a big reason why. Highly recommend asking for him!”
“Great experience tonight, the sweet older lady helped us even after close and made sure we were taken care of even after they were supposed to be leaving. Can't recommend this store enough.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Traded in my phone today with Matthew at the Sumner store and he was such a joy to work with. It takes a while to get your phones transferred but he made the time go by fast by chit chatting and being extremely friendly. So happy with my new phone and with the customer service I received!”